now as a Starbucks barista, I completely understand how overwhelming it can be to get out orders as fast as you can, but the TU Starbucks is HORRIBLE. first they don’t take points, then they made poured chai and coffee in my drink after literally ordering a CHAI LATTE?? then after trying to correct them I can though i hate doing that because it can annoying at times they were trying to fight with me by saying it was chai. again, i work at a Starbucks so i know what im tasting. then they remade my drink only for them to completely mess it up AGAIN by watering it down and adding a whole different milk instead of oat milk. if you hate your job then quit honestly because you’re ruining the experience for everybody who just wants a hot or cold drink before studying.
Atmosphere: 3
Food: 3
Service: 1
Vivian Hurd
I ordered but because I have a stutter, they laughed and gave me a very rude attitude. The Starbucks in the library opens at 8, the 2 women were joking around and didn’t prepare anything. They told me they were closed at 8:10am.. then I said it was 8 and then they opened up. What the
Atmosphere: 2
Food: 5
Service: 1
Nhi Nguyen
Rude workers. I heard them talking behind a customer's back because she asked for lemonade in her drink. Although there was no line, I had to wait 30 minutes for my frappuccino because they were too busy talking and laughing
Food: 1
Service: 1
Grace
I requested for them to remove cheese off my sandwich and they said they couldn’t do so. mind you the sandwich is frozen, so its easy to remove the cheese before putting it in the oven. I believe they were being lazy.
Atmosphere: 1
Food: 1
Service: 1
Ashley Nguyen
Rude workers. I heard them talking behind a customer's back because she asked for lemonade in her drink. Although there was no line, I had to wait 30 minutes for my frappuccino because they were too busy talking and
Food: 1
Service: 1
Emily Green
Always out of the popular drinks and food. They also don't update the menu of what they are out of, so you waste 20 mins in the line. Closes randomly during the day. Employees are rude. Closed on Saturdays and Sundays which is inconvenient. Doesn't accept apple pay, Starbucks gift cards, or rewards. This place totally sucks.
Atmosphere: 1
Food: 1
Service: 1
Ivan Dorsey
I asked the young lady do I order here and she understood me I said it very politely. She didn’t ask my name and made me repeat myself over 3 times while she laughed at me. They made me wait on purpose before they took my order 10 min and when she came over I’m front of the line 2 more guests behind me and says smiling did you still need something I just told her my order they put my iced coffee didn’t even tell me it’s there walking around whispering to each other made me feel very low
Atmosphere: 1
Food: 1
Service: 1
Gabrielle Ryan
Thank you so much to the employee who went out of their way to get me cinnamon for my coffee. It really makes a difference when a store has awesome people like that.
John Smith
Rude employees that hate their job and take it out on customers.
Tiffany Haynes
It can get pretty busy because so many lazy people use the drive through, but the workers do very well handling the high speed work. They never get my order wrong and I get my order asap.
The staff was very nice and helpful; but the store was overwhelmed and disorganized.
Elliott Plack
This Starbucks inside of Cook Library on the TU campus recently underwent an upgrade. The new space is very nice and the staff are friendly. It is run by Towson University though, so the payment system is different than typical Starbucks.
Maria Pane
The red cup is here yeah hey
Alyssa Neal
You can earn rewards points here but you won't be able to use any rewards benefits... dumb.
Alyssa Neal
You can earn rewards points here but you won't be able to use any rewards benefits... d****
now as a Starbucks barista, I completely understand how overwhelming it can be to get out orders as fast as you can, but the TU Starbucks is HORRIBLE. first they don’t take points, then they made poured chai and coffee in my drink after literally ordering a CHAI LATTE?? then after trying to correct them I can though i hate doing that because it can annoying at times they were trying to fight with me by saying it was chai. again, i work at a Starbucks so i know what im tasting. then they remade my drink only for them to completely mess it up AGAIN by watering it down and adding a whole different milk instead of oat milk. if you hate your job then quit honestly because you’re ruining the experience for everybody who just wants a hot or cold drink before studying.
Atmosphere: 3
Food: 3
Service: 1
I ordered but because I have a stutter, they laughed and gave me a very rude attitude. The Starbucks in the library opens at 8, the 2 women were joking around and didn’t prepare anything. They told me they were closed at 8:10am.. then I said it was 8 and then they opened up. What the
Atmosphere: 2
Food: 5
Service: 1
Rude workers. I heard them talking behind a customer's back because she asked for lemonade in her drink. Although there was no line, I had to wait 30 minutes for my frappuccino because they were too busy talking and laughing
Food: 1
Service: 1
I requested for them to remove cheese off my sandwich and they said they couldn’t do so. mind you the sandwich is frozen, so its easy to remove the cheese before putting it in the oven. I believe they were being lazy.
Atmosphere: 1
Food: 1
Service: 1
Rude workers. I heard them talking behind a customer's back because she asked for lemonade in her drink. Although there was no line, I had to wait 30 minutes for my frappuccino because they were too busy talking and
Food: 1
Service: 1
Always out of the popular drinks and food. They also don't update the menu of what they are out of, so you waste 20 mins in the line. Closes randomly during the day. Employees are rude. Closed on Saturdays and Sundays which is inconvenient. Doesn't accept apple pay, Starbucks gift cards, or rewards. This place totally sucks.
Atmosphere: 1
Food: 1
Service: 1
I asked the young lady do I order here and she understood me I said it very politely. She didn’t ask my name and made me repeat myself over 3 times while she laughed at me. They made me wait on purpose before they took my order 10 min and when she came over I’m front of the line 2 more guests behind me and says smiling did you still need something I just told her my order they put my iced coffee didn’t even tell me it’s there walking around whispering to each other made me feel very low
Atmosphere: 1
Food: 1
Service: 1
Thank you so much to the employee who went out of their way to get me cinnamon for my coffee. It really makes a difference when a store has awesome people like that.
Rude employees that hate their job and take it out on customers.
It can get pretty busy because so many lazy people use the drive through, but the workers do very well handling the high speed work. They never get my order wrong and I get my order asap.
Restaurantji Recommends
The staff was very nice and helpful; but the store was overwhelmed and disorganized.
This Starbucks inside of Cook Library on the TU campus recently underwent an upgrade. The new space is very nice and the staff are friendly. It is run by Towson University though, so the payment system is different than typical Starbucks.
The red cup is here yeah hey
You can earn rewards points here but you won't be able to use any rewards benefits... dumb.
You can earn rewards points here but you won't be able to use any rewards benefits... d****
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