Starbucks
825 Dulaney Valley Rd, Towson
(410) 321-4211
Recent Reviews
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Mobile ordering in this location only. There are no tables to sit and enjoy your beverage. But service was very quick and my drink was delicious.
Excellent customer service, nonsense they have no public restroom, took a while to make my drink with very few mobile orders getting prepped - but did look like less ppl working than at most other locations. Told the person behind me their mobile order only (just for today - but saw that in other reviews).
Atmosphere: 1
Food: 5
Service: 5
Upon walking in Netta greeted very welcoming and inviting. She was patient, kind and kept a smile the whole time. This was my first 5 star experience at a Starbucks
Atmosphere: 5
Food: 5
Service: 5
I don't recommend this starbucks the white guy named Willie or Willis is not friendly at all. He messed up my drink. I ordered a Frozen drink when I picked it up it was very water and the lid wasn't closed properly.
Atmosphere: 1
Food: 1
Service: 1
Not satisfied at all with customer service.
Service: 2
This location is now a pick up only location; just something to be aware of rather than your typical come in and grab a table starbucks. However, the staff was friendly and each time we've ordered from here the drinks are made well and timely.
Atmosphere: 5
Food: 5
Service: 5
Boy with the glasses and short dreads just rude and nasty. The manager didn’t seem to care. He was snarky about my drink
And then when I told the girl my sandwich was cold he said it’s because it was sitting there in the snarky tone again. I opened it to have the girl touch so that she can see that it was cold like ice and not “sitting there” type of cold. Very rude and petty.
Atmosphere: 1
Food: 1
Service: 2
I didn’t like the customer service. The drink wasn’t good and made wrong. The “manager” wasn’t listening and it seem as though I was bothering him.
This morning, I visited this small coffee shop for the first time without using its mobile app to purchase a cup of coffee. The barista was courteous and helpful. My hot beverage (Caffe Americano with cream and sugar) was ready in 7 minutes or so. However, this coffee shop lacked seating and tables, making it unsuitable for those Starbucks customers who need to use notebook PC or Mac laptops to work remotely while enjoying hot breakfast sandwiches & wraps with a cup of Brewed Caffe Verona Clover Vertica. 🙁🤔
Atmosphere: 2
Food: 3
Service: 4
They told me that you can only order on the app so you can't just stop by and buy something!!!! 😖
Restaurantji Recommends
How am I paying $5.99 for a cup that isn't mostly foam?
Atmosphere: 3
Food: 3
Service: 2
Customer connections must be a low point for this store because I cannot get over how rudely I was treated at this store. Super disappointing, and this is coming from someone who works at another Starbucks Location that actually welcomes their clientele.
Service: 1
Every time I’m at this location they’re super friendly, make my drink perfectly and service is quick! One of my favorite locations!
Atmosphere: 5
Food: 5
Service: 5
Nice location customer service could be better.
Atmosphere: 2
Food: 3
Service: 1
This used to be such a nice little Starbucks, and one of my personal favorites because it’s the only one I had ever been to that had a Little Free Library! To my dismay they have since renovated it so that it’s even smaller and less welcoming to customers than the one inside of the mall. There are no tables or chairs, you can no longer access the restrooms, and the little free library I loved is long gone. They clearly want you to grab your drink and get out ASAP. If you want a place to drink coffee and relax now, this isn’t it. I recommend going over to The Bun Shop if you want to sit, relax, study or work while drinking your coffee. I doubt I will be visiting this Starbucks location ever again.
Atmosphere: 1
Food: 4
Service: 4
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