I only like placing my order thru the owner's son. The young lady that works upfront is just nasty! She didnt use to be this way and actually its a few of the young ladies there that dont smile, has a nasty tone, and are very short with customers. I've been patronizing this operation far too long to have to put up with the nasty mouths in person and over the phone. I've seen the disrespect to many customers and the customers deal with it. How do you come from another country and be disrespectful instead of grateful. Pathetic customer service period!!! I've read the reviews and im even more disturbed. This place doesn't understand that customers come first!! Also, it appears the owners are so unaware of the nasty attitudes that customers deal with while spending their money! It's so sad but no worries. FYI the Stokos on Hardord rd has become the best location for sure. The sad thing is I truly love the owner's son. He's friendly, caring, and about the business!
Atmosphere: 2
Food: 3
Service: 1
Audrey Wilson
It didnt meet my expectations.
Atmosphere: 2
Food: 3
Service: 4
T Wheeler
I love this strawberry cheesecake 👍 And all the beautiful ladies that works there 👌
Atmosphere: 5
Food: 5
Service: 5
TROY Alston
this is the best spot up the norf..... late night .... I might be there #1 customer
Atmosphere: 5
Food: 5
Service: 5
Michael Whye
Honestly stokos is one of my go to spot the food is always solid.There services is on the top and the food in that money is absolutely outstanding.Its been more than 23 years this place has my heart,love the vibe place and the owner and the people are always willing to help me and always welcoming
Atmosphere: 5
Food: 5
Service: 5
tiara ghee
Food and service is good
Food: 5
Service: 5
Benjamin Witherspoon
GEE & Jasmine WAS GREAT give them a raise food was great as well
Atmosphere: 5
Food: 5
Service: 5
Ashlee Ferguson
No meat on sub very small and almost $20
Food: 3
Tee Nick
Chicken cheesecake Combo meal with Lettuce Mayo Hots &Black pepper Provolone cheese on Toasted roll 🫡
Angel Amor
I need to express my disappointment and frustration with my recent visit to Stoko's. Despite the establishment's name suggesting a focus on speedy service, my experience was anything but fast. After placing my order, I waited for approximately 40 minutes, which is unacceptable for a fast-food restaurant. Furthermore, the customer service was subpar. The staff seemed disorganized, and I was concerned that my order would be incorrect or mishandled. This lack of confidence in the staff's ability to manage orders effectively detracted from my overall experience. Additionally, I observed cashiers handling food, which is a serious breach of food safety protocols. This practice is not only unappetizing but also poses a risk to customer health. As a customer, I expect a reasonable level of service, efficiency, and attention to food safety. Stoko's fell short in all these areas. To improve, I suggest that the restaurant focuses on streamlining its service, training staff to provide better customer care, and adhering to proper food handling practices.
Mainly all that food taste good except one problem their collard greens are disgusting I wish they'd change the recipe for the collard greens cuz I really love eating them but I just don't like theirs maybe they should get that recipe from New York Fried Chicken they're collard greens so awesome
Brittany Smith
The staff are very rude and nasty and disrespectful towards customers. The food is average and nothing is worth being treated like dirt when spending your hard earned money.
the raided hollow
Absolute trash customer service. I asked for 3 hot sauces in my bag and I didn't even get one. I'm never coming here again
James Rosber
Last night I decided to grab some Stokos before going home. I got the special with an 8 inch cheesesteak, 8 Buffalo wings, Fries and can soda. The sub and Fries were decent. But those wings they gave me were atrocious! Clearly the wings they gave weren't fresh. These were some wings that were made much earlier and just thrown in hot sauce. Totally unacceptable! I get off at 11pm so idk if it was almost their closing time. But please don't serve your customers old food you wouldn't even eat yourself
Emily A
Best fried chicken around, i love the fact they are open so late so if you have a craving for good fried chicken at 11pm you're good to go!
I only like placing my order thru the owner's son. The young lady that works upfront is just nasty! She didnt use to be this way and actually its a few of the young ladies there that dont smile, has a nasty tone, and are very short with customers. I've been patronizing this operation far too long to have to put up with the nasty mouths in person and over the phone. I've seen the disrespect to many customers and the customers deal with it. How do you come from another country and be disrespectful instead of grateful. Pathetic customer service period!!! I've read the reviews and im even more disturbed. This place doesn't understand that customers come first!! Also, it appears the owners are so unaware of the nasty attitudes that customers deal with while spending their money! It's so sad but no worries. FYI the Stokos on Hardord rd has become the best location for sure. The sad thing is I truly love the owner's son. He's friendly, caring, and about the business!
Atmosphere: 2
Food: 3
Service: 1
It didnt meet my expectations.
Atmosphere: 2
Food: 3
Service: 4
I love this strawberry cheesecake 👍 And all the beautiful ladies that works there 👌
Atmosphere: 5
Food: 5
Service: 5
this is the best spot up the norf..... late night .... I might be there #1 customer
Atmosphere: 5
Food: 5
Service: 5
Honestly stokos is one of my go to spot the food is always solid.There services is on the top and the food in that money is absolutely outstanding.Its been more than 23 years this place has my heart,love the vibe place and the owner and the people are always willing to help me and always welcoming
Atmosphere: 5
Food: 5
Service: 5
Food and service is good
Food: 5
Service: 5
GEE & Jasmine WAS GREAT give them a raise food was great as well
Atmosphere: 5
Food: 5
Service: 5
No meat on sub very small and almost $20
Food: 3
Chicken cheesecake Combo meal with Lettuce Mayo Hots &Black pepper Provolone cheese on Toasted roll 🫡
I need to express my disappointment and frustration with my recent visit to Stoko's. Despite the establishment's name suggesting a focus on speedy service, my experience was anything but fast. After placing my order, I waited for approximately 40 minutes, which is unacceptable for a fast-food restaurant. Furthermore, the customer service was subpar. The staff seemed disorganized, and I was concerned that my order would be incorrect or mishandled. This lack of confidence in the staff's ability to manage orders effectively detracted from my overall experience. Additionally, I observed cashiers handling food, which is a serious breach of food safety protocols. This practice is not only unappetizing but also poses a risk to customer health. As a customer, I expect a reasonable level of service, efficiency, and attention to food safety. Stoko's fell short in all these areas. To improve, I suggest that the restaurant focuses on streamlining its service, training staff to provide better customer care, and adhering to proper food handling practices.
Restaurantji Recommends
Mainly all that food taste good except one problem their collard greens are disgusting I wish they'd change the recipe for the collard greens cuz I really love eating them but I just don't like theirs maybe they should get that recipe from New York Fried Chicken they're collard greens so awesome
The staff are very rude and nasty and disrespectful towards customers. The food is average and nothing is worth being treated like dirt when spending your hard earned money.
Absolute trash customer service. I asked for 3 hot sauces in my bag and I didn't even get one. I'm never coming here again
Last night I decided to grab some Stokos before going home. I got the special with an 8 inch cheesesteak, 8 Buffalo wings, Fries and can soda. The sub and Fries were decent. But those wings they gave me were atrocious! Clearly the wings they gave weren't fresh. These were some wings that were made much earlier and just thrown in hot sauce. Totally unacceptable! I get off at 11pm so idk if it was almost their closing time. But please don't serve your customers old food you wouldn't even eat yourself
Best fried chicken around, i love the fact they are open so late so if you have a craving for good fried chicken at 11pm you're good to go!
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