Bubbles are so hard in the middle, got passion fruit and it wasn’t very tasty. My daughter got strawberry slush and wasn’t that great also. Won’t be buying again
Davinia Rodriguez Santos
I arrived at this tea shop at 7:45 PM, well within the posted hours (Google says they close at 8 PM), but was told they were not open. No one was at the register, and my presence wasn’t acknowledged until I asked the two people that seem to be cleaning up. I understand restaurants may close kitchens early, but this is a tea stand, not a full-service restaurant, and I would expect them to honor their posted hours. If you’re closing early, that should be reflected online and at the storefront. Disappointing experience and wasted trip to the mall.
Julianne Murphy
Cashier was rude and unhelpful. Tea itself was good.
Karla Garcia
Terrible service. I was waiting for a Long period of time, just for when it got my turn, they instaly said it was close. 👎👎👎
Joe Fernandez
terrible brown sugar milk tea.. they really emphasized the MILK in MILK tea!!! tasted really bland.
Tom Garcia
Coconut milk tea is good and shoutout to the girl at the register who gave me a mall employee discount
Service: 5
Kathy Norman
Great! But mildly overpriced.
Atmosphere: 5
Food: 5
Service: 5
Jose Martinez
Strawberry milk tea advertised to be 5.49 but costed 7.50. This wouldn’t have been much of a problem had it actually tasted somewhat decent. Literally inedible. The payment system was also pretty outdated which is kind of surprising for a mall store.
Atmosphere: 2
Food: 1
Service: 3
Key Sounds
Not only is this location hidden which makes it extremely hard to find. Came to this location today may 12th 2024 at 3:15 pm. Staff was having a juicy conversation, no one was doing anything, I walked up to the register and they looked at me and turned away…when I said I’m here to pick up an order, my order that I placed 30 mins ago was quickly done in less than a minute , wrong order. I had to just leave in disgust feeling robbed…I left without the drink and will file a dispute with my bank to get my money back.Like if you’re not interested in running this business why keep it open? Why are you happy to take people’s hard earned money and not want to provide service? Why are businesses like this allowed to remain operational? Unbelievable after you try to let them know they gave you the wrong order they give you a reaction of disgust…blatant racism and discrimination was at play here but hey…who cares right?
Atmosphere: 1
Food: 1
Service: 1
Sergio Torres
A very delicious drink and a lot of variety of flavors
Kid-friendliness: A wide variety of flavors and colors
I think someone need to clean deeply!!!! Because almost half way thru my drink and noticed this ??♀️.
Samuel Botimer
This Boba place is amazing! Pearls taste good. Sugar and milk content is great quality. But what can I say this Kokee Tea has great employees. Shout out to Joseph for being hard working and helping me with the menu choices!:)
Atmosphere: 5
Food: 5
Service: 5
Carolina Rangel
The worst service, the attention of the people who work there is lousy. I asked for an oreo drink and they gave me something else, all done in a bad way and I lost my money!!
Atmosphere: 1
Food: 1
Service: 1
Vincent Tran
The drink maker was very assertive and kind and really catered to my needs. He is fit to be a manager.
Atmosphere: 1
Food: 1
Service: 1
Erika Thomas
They have a deal to save money if you pay with your credit card, but then everytime you come here it says "cash only" why don't they ever want to honor their own promotion for customers?
Bubbles are so hard in the middle, got passion fruit and it wasn’t very tasty. My daughter got strawberry slush and wasn’t that great also. Won’t be buying again
I arrived at this tea shop at 7:45 PM, well within the posted hours (Google says they close at 8 PM), but was told they were not open. No one was at the register, and my presence wasn’t acknowledged until I asked the two people that seem to be cleaning up. I understand restaurants may close kitchens early, but this is a tea stand, not a full-service restaurant, and I would expect them to honor their posted hours. If you’re closing early, that should be reflected online and at the storefront. Disappointing experience and wasted trip to the mall.
Cashier was rude and unhelpful. Tea itself was good.
Terrible service. I was waiting for a Long period of time, just for when it got my turn, they instaly said it was close. 👎👎👎
terrible brown sugar milk tea.. they really emphasized the MILK in MILK tea!!! tasted really bland.
Coconut milk tea is good and shoutout to the girl at the register who gave me a mall employee discount
Service: 5
Great! But mildly overpriced.
Atmosphere: 5
Food: 5
Service: 5
Strawberry milk tea advertised to be 5.49 but costed 7.50. This wouldn’t have been much of a problem had it actually tasted somewhat decent. Literally inedible. The payment system was also pretty outdated which is kind of surprising for a mall store.
Atmosphere: 2
Food: 1
Service: 3
Not only is this location hidden which makes it extremely hard to find. Came to this location today may 12th 2024 at 3:15 pm. Staff was having a juicy conversation, no one was doing anything, I walked up to the register and they looked at me and turned away…when I said I’m here to pick up an order, my order that I placed 30 mins ago was quickly done in less than a minute , wrong order. I had to just leave in disgust feeling robbed…I left without the drink and will file a dispute with my bank to get my money back.Like if you’re not interested in running this business why keep it open? Why are you happy to take people’s hard earned money and not want to provide service? Why are businesses like this allowed to remain operational? Unbelievable after you try to let them know they gave you the wrong order they give you a reaction of disgust…blatant racism and discrimination was at play here but hey…who cares right?
Atmosphere: 1
Food: 1
Service: 1
A very delicious drink and a lot of variety of flavors
Kid-friendliness: A wide variety of flavors and colors
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I think someone need to clean deeply!!!! Because almost half way thru my drink and noticed this ??♀️.
This Boba place is amazing! Pearls taste good. Sugar and milk content is great quality. But what can I say this Kokee Tea has great employees. Shout out to Joseph for being hard working and helping me with the menu choices!:)
Atmosphere: 5
Food: 5
Service: 5
The worst service, the attention of the people who work there is lousy. I asked for an oreo drink and they gave me something else, all done in a bad way and I lost my money!!
Atmosphere: 1
Food: 1
Service: 1
The drink maker was very assertive and kind and really catered to my needs. He is fit to be a manager.
Atmosphere: 1
Food: 1
Service: 1
They have a deal to save money if you pay with your credit card, but then everytime you come here it says "cash only" why don't they ever want to honor their own promotion for customers?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mangonada
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