Cool Runnings Eatery
4451 Crain Hwy, White Plains
(240) 585-5624
Recent Reviews
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I wish I could give this place a zero. The lady (owner) is VERY RUDE!!! This place will not last long.
Excelente place, good food and excepcional service.
Atmosphere: 5
Food: 5
Service: 5
Finally I was able to find good jamaica food in the area, ordered the oxtail, curry chicken, brown stew chicken, beef patties and Coco bread. All very good. I will be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rice and Peas, Beef Patty
They over priced and food not good. Even charge me two times for a drink and tell me me they didn’t like I don’t know how to add
Atmosphere: 1
Food: 1
Service: 1
Ordered jerk chicken which was supposed to be made to order. The chicken did not look like the picture on the online menu. The meat was hard to cut with a knife. It felt and tasted rubbery because it was undercooked. They poured some extra, extra spicy jerk sauce on it but it seems they did not put it on a grill for that slow cooking authentic jerk flavor.
Food: 1
I just left here today, Monday, August 11 at 1:20 PM….. I DoorDash sometimes to make extra money to supplement my income, and I went here to pick up an order for delivery and I asked the elderly lady at the desk could I use the restroom, she said abruptly “NO” it’s only for customers and rudely told me “your DoorDash order isn’t ready. *Common Sense would tell ANYONE that I’m a customer because I’m picking up a Paid Order!!!🤨 I couldn’t believe what I was hearing so I asked her again and she gave me this look 👀 like I was a 13 year old Thug or something and said again “no you can’t use the restroom” and “No It’s Not Ready”…… now when I come across people like this I don’t get into ANY verbal confrontation or argument with them I just LEAVE, and as I was backing out to leave she had the audacity to come outside and holler at me saying “it’s ready now”. COME ON REALLY??? 🤨 it really hurts as a (black man) in America to get this kind of attitude and treatment from my Own People that are “older than me” and I’m 62 years old. (Tell me How do you expect to Operate a Successful Business and you don’t like the people who are patronizing your business???) I’ve been a homeowner for almost 3 years out here in Waldorf, Maryland and I thought this was going to be a restaurant that me and my wife could plan to visit. They can forget about that.*People We Have To Do Better!
Attached is a screenshot of how many deliveries I’ve made in a lifetime, and I’ve NEVER had any of these establishments tell ME I couldn’t use their restroom and with attitude!!!!!!😤👎🏼 *There’s something called “discretion” when making those types of decisions, Do I Look Like A 13 Year Old Kid with a hoodie on and wearing a backpack?🎒
Atmosphere: 1
Food: 1
Service: 1
Curry chicken, jerk chicken, cabbage and rice and peas all good. Even the coco bread warm and soft. Jerk is really spicy hott 🔥.
I'll like to apologize to the older bald women my patients ran a lil thin with the slow service and incorrect order.
Atmosphere: 4
Food: 5
Service: 2
This place is amazing! The best oxtail!!! Angela was very nice as well!
Atmosphere: 5
Food: 5
Service: 5
The lady at this restaurant is so rude and the food here is disgusting. Don’t waste your money.
Atmosphere: 1
Food: 1
Service: 1
Now hear me - the food is oh sooooo good! I keep going back for the oxtails! Just cannot help myself 🤤 Yes, the eatery is under renovation but the friendly staff and kind suggestions of foods to try will keep you coming back! Glad we stumbled upon this place!!!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Lunch Size Jerk Chicken, Coco Bread, Jerk Chicken, Patty, Brown Stew Chicken, Beef Patty, Stew Peas, Curry Shrimp, Escovitch Fish, Jerk Chicken Sandwich Combo, Sorrel, Curry Goat Rice \u0026 Peas and Steamed Cabbage, Mac \u0026 Cheese, Carrot Cake, Rasta Pasta Chicken and Shrimp, Red Snapper 2lbs - Cook to Order, Callaloo \u0026 Salt Fish Cook to Order, Jerk Shrimp Cook to Order, Ackee \u0026 Salt Fish Cook to Order, BBQ Chicken
Restaurantji Recommends
Edit: I did try this place without reading the reviews. I'm glad I did. Yes there was a wait. I was informed it would be 30-35 minutes for my two dinners and some sides. Okay, I'm trying the spot - why not. It was made fresh! Don't get me wrong, yeah I might have to call ahead next time, but to know my food was made right then and there is everything. Yes it was a little on high side for price, but like everything else - it's high.
I recommend calling ahead. Phi was amazing to deal with.
Super excited about this place. Phi had excellent customer service and was able to help me with my order. I look forward to visiting again soon.
Atmosphere: 5
Food: 5
Service: 5
The food is very tasty and always hot. My personal favorite is the brown stewed chicken
Atmosphere: 5
Food: 5
Service: 5
I’ve tried this place twice now. The first time, I found the food to be quite mid. Nothing particularly special. I had the jerk chicken, rice and peas, and cabbage. I went there pretty early in the day so I think I got their lunch special. The portion size was much smaller than what I had today.
This time, I decided to give them another shot and went around 4:30pm. I ordered their jerk chicken dinner special that came with rice and peas and cabbage. The jerk chicken was made to order and it took about 20 minutes. The jerk chicken was sooooooooo good!!!!! It was much spicier than the first time I had it but that’s a plus for me! It had a sweet taste to it as well but then packed lots of spicy flavors too. The order came with about 4-5 small pieces of dark meat. I thought that was a good amount for the price. The only thing I wish was different was the rice and peas was on the drier side. I also remember the rice and peas being dry the first time I had it too. Other than that, the food was great! I would definitely eat here again. I also tried the beef patty and it was pretty good too!
Atmosphere: 4
Food: 4
Service: 4
I remember when she first opened up some years ago the food was🔥!!! I wanted this food so bad!! I can't believe my food was horrible the way it was!! My macaroni &cheese was burnt and hard, the cabbage is floating in gravy!! The ox tail aren't too bad but could have been a little more tender!! The little girl that's taking orders is rude!! The place was so smokey I had to step outside!! I'm so disappointed!! I won't be returning!!
Atmosphere: 1
Food: 1
Service: 1
This is my second time here, tasteful food with authentic flavors and great portions. The owner & staff are the best!
MJ
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jerk Chicken, Sorrel
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