McDonald's

313 E Potomac St, Williamsport
(301) 223-9011

Recent Reviews

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John Parker

A few disoriented people and it wasn't very clean

Hello

This McDonalds has the worst Customer service whoever the manager was today Monday the ninth is not the first time I’ve had complications with this McDonald’s. I believe they make too much money now for it to be a fast food chain for us to have any complications. It sucks better.

JoAnne Brown

The clientele leaves a lot to be desired.

Kid-friendliness: Great video games for the kids to play while we wait for our food to be prepared

Atmosphere: 1

Food: 5

Service: 5

Recommended dishes: Cheeseburger

Lexi

Very Terrible. Normally I don't do this because I work in food as well. Overall the workers were so slow. I was waiting for food after 20 minutes, watched my grandmother go up to the front and stand there to get an update on our order as they ignored her even after her calling " ma'am" multiple times. She finally got someone to assist her and they are still taking absolutely forever. Lemme also acknowledge the fact there is 4 people in the building right now. Everyone else has food but us and some other couple. After we received the food and they only gave us one cup not two. And messed up a sandwich. If your gonna be slow at least do your job right. You need to bore faster workers. Because this was absolutely terrible.

Atmosphere: 1

Food: 2

Service: 1

Francis Deleo

Uze the app for discounts they need to up grade the shades

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: French Fries, Mcchicken, Egg Mcmuffin, Quarter Pounder Hamburger, Hash Browns

Sobanke Idowu Olawale

Parking: Great parking lot and enough parking space

Kid-friendliness: Kids friendly environment

Wheelchair accessibility: It’s wheelchair accessible

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Mcmuffin

Laci Pawlik

I go to mcdonalds alot, this was my first time coming to this one, and it's was awesome the food was hot, they had me pull up because they were switching over to lunch, my food came out quick and the staff were REALLY nice. One even recommended me for a job. They look like they like there job. I love seeing workers who are actually happy and smiling. I will certainly come back to this one. I'm not a person that gives reviews but I had to for this.

Parking: It had plenty of spots to park and eat your food, it was clean, it wasn't crazy busy.

Atmosphere: 5

Food: 5

Service: 5

Ashley Glessner

My mom and I came through the drive thru about a month ago. My mom ordered 2 pumpkin pies. When we got to the window, they told us they didn’t have any and offered her one apple pie. The pumpkin pies cost more and she ordered two. How is offering someone 1 apple pie in place of two pumpkin pies of equal value? The person in the drive thru was very rude and told my mom she would get a refund back to her card. I think this was a tactic just to get us through the drive thru. After about 5 days, my mom had not received a refund, so she called and spoke with a manager. The manager said that the employees know that they don’t give refunds, took down her address, and offered her coupons for her trouble. It’s been about three weeks and the coupons never came. I find it odd that they would not issue her a refund, not even for goods not received. I was in the restaurant today and I overheard the manager offering a customer a refund for something they had ordered because the machine was down. Why is it that you only give refunds to certain customers? It was easy to make this right. You could’ve given her a refund, allowed her to wait for the pies, or you could’ve taken down her name and gave her two pumpkin pies on her next visit. She is contacting corporate to report the matter and question why some customers can receive refunds and others can not.

William Eddie

It's McDonald's. Nothing good or bad about it. Slow service sometimes.

Atmosphere: 4

Food: 4

Service: 1

Recommended dishes: McDonald's Big Mac

Jennifer Carson

Ppl waS unfriendly food was cold and over priced

Atmosphere: 1

Food: 1

Service: 1

Alexis Bowling

Absolutely outrageous how long we waited for food, over 30 minutes. 2 sandwiches were sitting there for 20 while we waited for the other sandwich, gave us ONE KETCHUP PACKET for 3 Fry's and 3 sandwiches. Does that make any sense? I waited for another 5 minutes to get someone's attention to ask for sauce, I spoke to an small asian girl and she said oh okay after I asked if I could please have more sauce And she turned around and continued to fill drove thru food and not get me my sauce. I had them asked her again and she puts her hands on her head like she didn't even know what to do. Then an African girl got me my sauces and grabbed the ones I didn't even ask for. PLEASE GET A NEW STAFF.

Atmosphere: 1

Food: 1

Service: 1

Steve Steele

I really don't know what's doing here. Twice now and the service has been so slow and disorganized. Orders sitting there and not getting completed.

Service: 2

Tim W

Do not understand why they got rid of their sugar free syrup for ice coffee. Some have it and some don’t. It’s a hit or miss at all locations

Food: 3

Service: 3

Recommended dishes: French Fries, Cheeseburger

Cody Cantler

The food was straight smacking(delicious)

Parking: I ride a bicycle so I parked it out front but there was a lot of room for other vehicles to park and the parking lot was a nice dark tone and clean

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger

Theodus Davis

Service wasn't all that one lady working her behind off taking orders at counter and filling orders at window

Atmosphere: 1

Food: 2

Service: 1

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