This used to be a terrific Dunkin but for the last year the quality of the coffee and service has been steadily going down. Orders are wrong, coffee is cold Or tastes burned I will never go back.
Zechariah Bennett
Sandy was very helpful, excellent service and great coffee!
Sean ONeill
Such friendly employees! Thank you so much for your help!!!
Elson Martin
Just used the drive through, good quick service. Order was done right.
Nicole
VERY SLOW!
Danielle Berkowitz
This store is terrible, while they are nice. Everything else lacks big time. I’ve had this problem a few times here and said I’m no longer coming back, thought I’d give it another try. Everything was served completely cold, ordered mini bagel bites got the wrong ones and then were ice cold this always happens here. Hot chocolate tasted like water. Unfortunately it’s such a big chain people will continue to go and receive below par food.
Joseph Ames
This goes out to the management. Dunkin’ Donuts needs better management. They have had turnover at this store and their drinks and service have gone down hill. There is no special treatment for people who order ahead and goodluck if you try to get your coffee on Sundays. Dunkin has increased prices and for their quality and service, you might as well go to Starbucks because they know how to mix drinks. They need to do better with training. I can’t take them handing me over a drink they I wait in line for that is not mixed and taste horrible.
Richard Parsons
No WiFi. Service speed was quite slow a few months ago but might be getting better as of late.
andrew stanton
This used to be the best dunkin' around, but as of late, I have been getting short-changed on my drinks and food. They are nice enough, but getting home and seeing a large part of my drink missing or loaded hash browns that aren't loaded really ruins it. I'll be skipping this place, which sucks as it's so close and convenient for me...
To think they thought it was ok to hand me a nowhere near full coffee shows where this place has gone.
Please remove your drive through option. The line is always so ridiculous
Emma Parlin
Stopped in at 3:30 in the afternoon and ordered a single coffee. Only car in line and it took 15 minutes. I don’t know how it takes 15 minutes to make a single coffee at a coffee shop. Coffee was made incorrectly and tasted like cleaner. Will never stop at this Dunkin’ again. Go to highs and use their coffee bar.
Atmosphere: 1
Food: 1
Service: 1
Maddie Boyle
I can’t believe I haven’t written a review yet! I always love coming here. I stop in about once a week and have been doing so since they opened…it was January or February I think, perhaps 2023? I can’t remember but it’s a newer location and I’ve been coming roughly once a week. The staff is the best, they know me and greet me by name and with a smile. They’re so sweet. Once in a while an order is messed up. That just seems to happen anywhere you go, people make mistakes so if you are worried just check your order before leaving. They will fix it if anything is wrong! But usually it’s all perfect and on-time. This is my favorite Dunkin location and I’m always happy to get food or drinks here. The staff is definitely the shining jewel of this place and I just love them.!!! :)
Vegetarian options: Great options for vegetarians and sandwiches are customizable to add/remove things. Not great for vegans though. A bagel with no cream cheese is maybe the only vegan thing you can get. Or a plain English muffin.? Most everything has dairy/egg. Not sure which drinks are vegan.
Atmosphere: 5
Food: 5
Service: 5
Cathy Eckard
Just left there. Kiosk for included donuts not available. Ended up taking a donut didn't want because they didn't know how to credit it back. Couldn't find a button to make breakfast sandwich meal deal but since only choice coffee didn't matter. 10min wait although didn't see any other orders come out .One sandwich nicely toasted second croissant burned. Not enough maple sugar bacon to really taste the difference . Waited another 10 minutes for other person with me. Same thing about his sausage again. No other orders going out. Even offered him a donut for the wait. Staff was friendly and mopping floors clean.
Atmosphere: 3
Food: 3
Service: 3
Laura Chamberlin
I can't eat their food due to gluten, but coffee and service are great.
This used to be a terrific Dunkin but for the last year the quality of the coffee and service has been steadily going down. Orders are wrong, coffee is cold Or tastes burned I will never go back.
Sandy was very helpful, excellent service and great coffee!
Such friendly employees! Thank you so much for your help!!!
Just used the drive through, good quick service. Order was done right.
VERY SLOW!
This store is terrible, while they are nice. Everything else lacks big time. I’ve had this problem a few times here and said I’m no longer coming back, thought I’d give it another try. Everything was served completely cold, ordered mini bagel bites got the wrong ones and then were ice cold this always happens here. Hot chocolate tasted like water. Unfortunately it’s such a big chain people will continue to go and receive below par food.
This goes out to the management. Dunkin’ Donuts needs better management. They have had turnover at this store and their drinks and service have gone down hill. There is no special treatment for people who order ahead and goodluck if you try to get your coffee on Sundays. Dunkin has increased prices and for their quality and service, you might as well go to Starbucks because they know how to mix drinks. They need to do better with training. I can’t take them handing me over a drink they I wait in line for that is not mixed and taste horrible.
No WiFi. Service speed was quite slow a few months ago but might be getting better as of late.
This used to be the best dunkin' around, but as of late, I have been getting short-changed on my drinks and food. They are nice enough, but getting home and seeing a large part of my drink missing or loaded hash browns that aren't loaded really ruins it. I'll be skipping this place, which sucks as it's so close and convenient for me...
To think they thought it was ok to hand me a nowhere near full coffee shows where this place has gone.
Waited 15 min for an order ahead
Restaurantji Recommends
Please remove your drive through option. The line is always so ridiculous
Stopped in at 3:30 in the afternoon and ordered a single coffee. Only car in line and it took 15 minutes. I don’t know how it takes 15 minutes to make a single coffee at a coffee shop. Coffee was made incorrectly and tasted like cleaner. Will never stop at this Dunkin’ again. Go to highs and use their coffee bar.
Atmosphere: 1
Food: 1
Service: 1
I can’t believe I haven’t written a review yet! I always love coming here. I stop in about once a week and have been doing so since they opened…it was January or February I think, perhaps 2023? I can’t remember but it’s a newer location and I’ve been coming roughly once a week. The staff is the best, they know me and greet me by name and with a smile. They’re so sweet. Once in a while an order is messed up. That just seems to happen anywhere you go, people make mistakes so if you are worried just check your order before leaving. They will fix it if anything is wrong! But usually it’s all perfect and on-time. This is my favorite Dunkin location and I’m always happy to get food or drinks here. The staff is definitely the shining jewel of this place and I just love them.!!! :)
Vegetarian options: Great options for vegetarians and sandwiches are customizable to add/remove things. Not great for vegans though. A bagel with no cream cheese is maybe the only vegan thing you can get. Or a plain English muffin.? Most everything has dairy/egg. Not sure which drinks are vegan.
Atmosphere: 5
Food: 5
Service: 5
Just left there. Kiosk for included donuts not available. Ended up taking a donut didn't want because they didn't know how to credit it back. Couldn't find a button to make breakfast sandwich meal deal but since only choice coffee didn't matter. 10min wait although didn't see any other orders come out .One sandwich nicely toasted second croissant burned. Not enough maple sugar bacon to really taste the difference . Waited another 10 minutes for other person with me. Same thing about his sausage again. No other orders going out. Even offered him a donut for the wait. Staff was friendly and mopping floors clean.
Atmosphere: 3
Food: 3
Service: 3
I can't eat their food due to gluten, but coffee and service are great.
Atmosphere: 4
Food: 3
Service: 5
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