Arby's
7007 Security Blvd, Windsor Mill
(443) 348-3957
Recent Reviews
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I figured I’d grab Arby’s for a quick dinner on the way home, and it was a disaster from start to finish. The cashier barely looked at me and rushed me through the order, only for half of it to be wrong anyway. My sandwich was squashed flat in the wrapper, the roast beef was dry and stringy, and the cheese wasn’t even melted. The curly fries, which are supposed to be the highlight, tasted like they’d been fried hours ago—cold, limp, and greasy. To make things worse, the dining area was dirty, with crumbs and spills all over the tables, and the soda machine was out of half the flavors. I ended up tossing most of it in the trash. Honestly, it felt like nobody there cared at all, and it was a total waste of money
Atmosphere: 1
Food: 1
Service: 1
I stopped at Arby’s after work because I didn’t feel like cooking, and honestly, I wish I had just gone hungry. The order took forever even though I was the only person in line, and when I finally got it, the sandwich was barely warm and tasted bland. The meat had a weird rubbery texture, like it had been sitting out way too long, and the bun was hard around the edges. My fries were so salty they were almost inedible, and the drink machine was out of ice. The whole place felt grimy—sticky counter, overflowing trash, and tables that hadn’t been cleaned in a while. By the end of it, I just threw half the food away. Definitely not worth the stop.
Atmosphere: 1
Food: 1
Service: 1
I decided to give Arby’s another shot after not going for years, and I instantly regretted it. The drive-thru was almost empty, yet I still sat there for ten minutes waiting. When I finally got my food, the bag was greasy and falling apart. My sandwich looked nothing like the picture—thin slices of roast beef slapped onto a dry bun with hardly any sauce. The mozzarella sticks I ordered were cold in the middle, like they were just reheated from yesterday. The worst part? The staff didn’t seem to care at all. No “sorry for the wait,” no effort, nothing. By the time I left, I was more frustrated than fed, and I remembered exactly why I stopped going in the first place.
Atmosphere: 1
Food: 1
Service: 1
My family and I was in line for 14 mins waiting on food. I asked the manager can I have a small curly fries for the wait and Lima the manager told me absolutely not. Her manger watch the camera and I would just have to wait. So I’m waiting for this store manager Silva to respond to my email.
Atmosphere: 1
Food: 1
Service: 1
#9 Chicken Bacon Ranch was pretty good. Curly fries on point. Quick service during lunch rush.
Food: 5
Service: 5
The restaurant was clean and the server was polite and pleasant. Food was good and hot!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Classic Roast Beef, Curly Fries Small, Reuben, Horsey Sauce Packet
Horrible customer service.
Atmosphere: 1
Food: 3
Service: 1
Forget half my order, wasn't ready when it was supposed to be.
Atmosphere: 1
Food: 1
Service: 1
I got there right at noon. Went through the drive thru. Service was great ?
My husband and I did drive thru. While trying to figure out what toppings they had on some sandwiches, I could figure it out. So, my husband inquired about the roast beef sandwich. The cashier stated that she didn't know what came on the sandwich. Ok, I was like WOW!! So, I said just give that a curly fries. My husband had gotten something different then mines. But, we were 3 blocks away before i made the ultimate mistake. You NEVER ever pull off without checking your food! My sandwich and fries were cold!! My husband said, well when we get home imma just warm your food up and see what's going on. Nope that didn't work! The sandwich was BLAND WITH NO SEASONING AT ALLLL!! This was the second time Arby's had screwed me over. I told my husband I refuse to purchase or eat their food ever again!!
Food: 1
Service: 2
Restaurantji Recommends
Even though it's a tiny little place, the lady working the drive thru was very nice and we exchanged a few pleasantries. Even though it's a small drive thru, it doesn't mean you can't be nice to people and despite the notion this is a "rough" neighborhood, I had a good experience and just parked in the shade and ate my food. They got my order right and got me in and got me out and got me back on the road again.
The Food was Delicious and The Services Was Extremely Friendly and Helpful! All of the Staff Were Extremely Polite and Friendly! I was very impressed with the staff at this Arby's!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Roast Beef, Jalapeño Roast Beef 'N Cheese Slider, Grand Turkey Club Sandwich Small Meal, Crispy Fish Sandwich, Bottled Water, Roast Beef Slider, Chicken Sandwich, Apple Turnover, Roast Beef Gyro, Good Burger 2 Meal, Classic Beef 'N Cheddar, Roast Turkey Ranch & Bacon Wrap, Curly Fries Small, Buffalo Chicken Slider, Deluxe Burger, Fried Mac N Cheese Bites 4 Ea, Jalapeno Roast Beef Slider, Reuben
French Dip!!😋😋
Atmosphere: 5
Food: 5
Service: 5
French Dip!!??
Atmosphere: 5
Food: 5
Service: 5
This location is something else!!! All i wanted was a Meat Mountain. I get treated like I'm making it up or ordering for views. They need to do something about that. It's not like I never got some from this location before.
Atmosphere: 1
Service: 1
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