Went through the drive through for a coffee. I was told to pull up to wait for it, as I was watching it fill up in the cup right there. I pulled up though and waited 5 minutes. I had to go in to ask for it, and no one had any idea what happened to it or who had taken my order. I waited again for them to make a new one, only for it to be the wrong size and it was 95% milk. So disappointed.
Kylie Tchoumi
The food was cold and I’m not understand why
Kasey Coleman
Okay 👍 food
Thibaud Maliga-Meunier
Very nice, order brought to the table, very nice workers, clean space, keep it up 💪
Synapse Gold
It'd be great if any of the food was fresh. It was cold, bland, unsalted. And what a rip-off. More than I'd spend at a restaurant.
Darian Rey
Where co-workers treat each other as if they were enemies. It is not a good work environment
Where coworkers treat each other like enemies..It is not a good work environment
Food: 5
Service: 4
Earl D. Karper, Sr.
Average, but the new employee at the drive thru window was trying very hard ... Making a few small mistakes, but trying ... AND, had some manners, too.
Food: 4
Service: 4
Recommended dishes: French Fries
christilz91 (CJ)
Dining area was awful which gives a thought, if the eating area is nasty ... How does their food stations look in back, overall making the food barely enjoyable... The round seat in the dinning room seats were cut up, tables were not wiped off, not one. They had a bunch of workers on duty this day so I don't understand why no one was available to clean tables. Or clean in general* I hope this was a fluke and will potentially return someday
Dietary restrictions: Meh
Kid-friendliness: Meh
Wheelchair accessibility: Available
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Quarter Pounder Hamburger
Aaron Hawkins
This has to be the worst location I've been to in the Maryland area. I'm not sure if management is blind or just plain doesn't care about the environment at this location. This place is typically hoarded by local teenagers. During the day and night, you can barely walk in the door. There's kids everywhere. It's not the fact that there's kids. It's typically unruly kids. Smoking, vaping in the dining room or doorway. One time, I had to ask the kids to leave because they were Smoking Marijuana in the doorway. Management did nothing at all. The entire place smelled of it. Not a way to enjoy your meal. This place has been this way for as long as I can remember. There's an extreme lack of control. Most locations do not tolerate this type of environment. It drives customers away. There's literally another McDonald's less than a Mile away that is the complete opposite.
Several times this week, I have stopped at this location before their close time of 10 pm, which is posted on the door. They close the doors early and will not let you in. This evening, I was told by a 19-year-old kid that he says he's the manager. That he was told to close the doors early. I asked if the store hours are 10pm, then why were the doors closed almost 20 minutes prior to that. They do the frequently. I guess this is just their unwritten policy.
My suggestion is to go to the other location. Much nicer and clean. The environment is not populated with a bunch of rowdy kids. It's a disaster waiting to happen.
Atmosphere: 1
Food: 2
Service: 1
Carlos Rivera
They never have your food ready promptly. Very unprofessional. Do not have answers or solutions to your problem
It's state legal now, and I totally understand! But high school kids rolling up and smoking in the restaurant is crazy.
Hard-working people may want to stop and eat inside for lunch. Perception is everything.
Atmosphere: 1
Food: 3
Service: 4
Eric Myers
At night it's not too bad but the line wraps around during lunch
David Poveda
Excellent attention
Atmosphere: 5
Food: 5
Service: 5
Markeez Green
I don’t know if it was just today or what but I got my food under a minute after ordering I order curbside while sitting there and 2 min later she was at my window. Then I wanted a milkshake and went in the drive through literally pulled up to the second window and it was ready amazing service. Whatever they are doing continue doing it
Atmosphere: 4
Food: 4
Service: 5
Shyla Brooks
I really like the McDonald's Kiosk, I don't have to deal with weird cashiers. However I DID witness a negative customer interaction with some of the employees here, apparently a lady was waiting for an order since 9-9:30AM and it was close to the END of the breakfast rush. The employees seem so nonchalant about the whole incident, it was crazy and I witnessed one of them laughing. So unprofessional!
Went through the drive through for a coffee. I was told to pull up to wait for it, as I was watching it fill up in the cup right there. I pulled up though and waited 5 minutes. I had to go in to ask for it, and no one had any idea what happened to it or who had taken my order. I waited again for them to make a new one, only for it to be the wrong size and it was 95% milk. So disappointed.
The food was cold and I’m not understand why
Okay 👍 food
Very nice, order brought to the table, very nice workers, clean space, keep it up 💪
It'd be great if any of the food was fresh. It was cold, bland, unsalted. And what a rip-off. More than I'd spend at a restaurant.
Where co-workers treat each other as if they were enemies. It is not a good work environment
Where coworkers treat each other like enemies..It is not a good work environment
Food: 5
Service: 4
Average, but the new employee at the drive thru window was trying very hard ... Making a few small mistakes, but trying ... AND, had some manners, too.
Food: 4
Service: 4
Recommended dishes: French Fries
Dining area was awful which gives a thought, if the eating area is nasty ... How does their food stations look in back, overall making the food barely enjoyable... The round seat in the dinning room seats were cut up, tables were not wiped off, not one. They had a bunch of workers on duty this day so I don't understand why no one was available to clean tables. Or clean in general* I hope this was a fluke and will potentially return someday
Dietary restrictions: Meh
Kid-friendliness: Meh
Wheelchair accessibility: Available
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Quarter Pounder Hamburger
This has to be the worst location I've been to in the Maryland area. I'm not sure if management is blind or just plain doesn't care about the environment at this location. This place is typically hoarded by local teenagers. During the day and night, you can barely walk in the door. There's kids everywhere. It's not the fact that there's kids. It's typically unruly kids. Smoking, vaping in the dining room or doorway. One time, I had to ask the kids to leave because they were Smoking Marijuana in the doorway. Management did nothing at all. The entire place smelled of it. Not a way to enjoy your meal. This place has been this way for as long as I can remember. There's an extreme lack of control. Most locations do not tolerate this type of environment. It drives customers away. There's literally another McDonald's less than a Mile away that is the complete opposite.
Several times this week, I have stopped at this location before their close time of 10 pm, which is posted on the door. They close the doors early and will not let you in. This evening, I was told by a 19-year-old kid that he says he's the manager. That he was told to close the doors early. I asked if the store hours are 10pm, then why were the doors closed almost 20 minutes prior to that. They do the frequently. I guess this is just their unwritten policy.
My suggestion is to go to the other location. Much nicer and clean. The environment is not populated with a bunch of rowdy kids. It's a disaster waiting to happen.
Atmosphere: 1
Food: 2
Service: 1
They never have your food ready promptly. Very unprofessional. Do not have answers or solutions to your problem
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
It's state legal now, and I totally understand! But high school kids rolling up and smoking in the restaurant is crazy.
Hard-working people may want to stop and eat inside for lunch. Perception is everything.
Atmosphere: 1
Food: 3
Service: 4
At night it's not too bad but the line wraps around during lunch
Excellent attention
Atmosphere: 5
Food: 5
Service: 5
I don’t know if it was just today or what but I got my food under a minute after ordering I order curbside while sitting there and 2 min later she was at my window. Then I wanted a milkshake and went in the drive through literally pulled up to the second window and it was ready amazing service. Whatever they are doing continue doing it
Atmosphere: 4
Food: 4
Service: 5
I really like the McDonald's Kiosk, I don't have to deal with weird cashiers. However I DID witness a negative customer interaction with some of the employees here, apparently a lady was waiting for an order since 9-9:30AM and it was close to the END of the breakfast rush. The employees seem so nonchalant about the whole incident, it was crazy and I witnessed one of them laughing. So unprofessional!
Atmosphere: 3
Food: 4
Service: 2
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