Very disrespectful people at cafeteria trust me they are very racist I hope owner will get different there
Aiden Quinn
This place is the most disrespectful place I’ve went to. They are so rude and not knowing how to do. Good customer service and you wonder why they only have 3.5 stars because I’ve went to practically over 40 Aromas in the past two months and this is the worst one I’ve ever been to.
Atmosphere: 1
Food: 1
Service: 1
J Bird
Great place. Good service. Lots of options
Atmosphere: 5
Food: 5
Service: 5
Tina-Marie Beaudet
I am (was) a regular at Kittyhawk, and boasted about the place - always makes my Fro-Jo perfectly. Twice - I was flat broke and scraped up change to get my Fro-Jo - and this one particular employee took my order, and the drink tasted mostly of cream - hardly any flavor - I NEVER complain, and wasn't intending to complain - (I was offering some constructive criticism, that maybe someone would look at her process) I drove back around because I did not have enough money to go another Aromo-Jo's, and tried to let someone know - they (She) re-made the drink THE SAME EXACT WAY. One other time in between she took my order - and asked about an extra shot, thinking she was going to make it - someone else made it and it was too dark. - TODAY ( only had enough money in all change) - I drove up and she took my order - (I should have asked if she was going to make it - and ask for another shot, but I did not want to take the chance of having it too dark) when I got to the window, another really nice girl I see all the time gave me the fro jo and it was really light again, so i mentioned something to THAT girl, hoping someone would look at her process - instead, she took my drink and gave it back to me stating that she added 2 shots to it. OBVIOUSLY was just as light as it was before - she did not do anything to the drink, and covered for the girl instead. SO - SO - DISAPPOINTED and INSULTED that I would not notice there was anything different about the drink. I will start going out of my way to go to Naples - they are the only other Aroma Jo's that make it perfectly every time.
Food: 2
Service: 2
Tuna King
Ordered a croissant sauge egg and cheese Was very good. Next day I tried getting another. Got told wasn't allowed to do that and if I did they charge me for 2 sandwich cause croissant wasn't for sausage egg and cheese just ham. So I instead got the biscuit to just make life easier for them. Got my sandwich and the sausage was cold as ice same with egg. I guess I learned my lesson on buying food from them.
Atmosphere: 2
Food: 1
Service: 1
Cameron Breakfield (Cammie)
they crisp my hashbrowns the way I want them to sometimes and the girls that I've talked to have been pretty nice. However, their drive-through service sucks. I waited over five minutes for someone to try to help me this morning, and even though I saw several people make eye contact with me, no one would come to help. I eventually just left after people were pulling up behind me. When I got there, I was the only one in line. I've had to wait super long with no one ahead of me. Just super inconvenient
Paul
Management for what it’s worth, when people sit in the drive through for five minutes without a response and end up leaving and seeing the employee hanging out with their boyfriend in the lobby and there’s no customers, you need to make corrective actions. It’s not appropriate
Mark Matrix
Ordered a croissant sauge egg and cheeseWas very good. Next day I tried getting another. Got told wasn't allowed to do that and if I did they charge me for 2 sandwich cause croissant wasn't for sausage egg and cheese just ham. So I instead got the biscuit to just make life easier for them. Got my sandwich and the sausage was cold as ice same with egg. I guess I learned my lesson on buying food from them.
Atmosphere: 2
Food: 1
Service: 1
Jacob Domas
I currently visit this aroma Joes location every morning- as a multi store business owner- my commute changes often, because of this, I have gone to four separate aroma Joe’s, hundreds of times. If there was a job for being an aroma Joe’s Sommelier you might as well give me a name tag. I leave this review not because this aromas is good, but because it is the best. Fast, consistent and great service, are a definite. I find this to be a direct reflection of the efforts provided by the day-to-day management of that store name Brooke. As a staff and management trainer myself I can tell she has a keen understanding not only of the financial acumen of the business, but also a deep understanding of how to develop a customer base, and retain talent. I’ve never seen such a dedicated employee, and if she needs a job anytime soon, let it be known she can walk into any of my establishments and have one. Starting pay will be 3 dollars more than whatever they are paying you- clock in time is 8:00 AM ?
they crisp my hashbrowns the way I want them to sometimes and the girls that I've talked to have been pretty nice. However, their drive-through service sucks. I waited over five minutes for someone to try to help me this morning, and even though I saw several people make eye contact with me, no one would come to help. I eventually just left after people were pulling up behind me. When I got there, I was the only one in line. I've had to wait super long with no one ahead of me. Just super inconvenient
Angela Baldwin
Gone through the drive up a couple times. It's been fast, friendly, and they've been happy to explain any of the menu items.
Jay Lauter
This store is depressing and lacking in good customer service and caring for the quality of their work.
Patricia Morris
Love their coffee but slow service at the drive up
Very disrespectful people at cafeteria trust me they are very racist I hope owner will get different there
This place is the most disrespectful place I’ve went to. They are so rude and not knowing how to do. Good customer service and you wonder why they only have 3.5 stars because I’ve went to practically over 40 Aromas in the past two months and this is the worst one I’ve ever been to.
Atmosphere: 1
Food: 1
Service: 1
Great place. Good service. Lots of options
Atmosphere: 5
Food: 5
Service: 5
I am (was) a regular at Kittyhawk, and boasted about the place - always makes my Fro-Jo perfectly. Twice - I was flat broke and scraped up change to get my Fro-Jo - and this one particular employee took my order, and the drink tasted mostly of cream - hardly any flavor - I NEVER complain, and wasn't intending to complain - (I was offering some constructive criticism, that maybe someone would look at her process) I drove back around because I did not have enough money to go another Aromo-Jo's, and tried to let someone know - they (She) re-made the drink THE SAME EXACT WAY. One other time in between she took my order - and asked about an extra shot, thinking she was going to make it - someone else made it and it was too dark. - TODAY ( only had enough money in all change) - I drove up and she took my order - (I should have asked if she was going to make it - and ask for another shot, but I did not want to take the chance of having it too dark) when I got to the window, another really nice girl I see all the time gave me the fro jo and it was really light again, so i mentioned something to THAT girl, hoping someone would look at her process - instead, she took my drink and gave it back to me stating that she added 2 shots to it. OBVIOUSLY was just as light as it was before - she did not do anything to the drink, and covered for the girl instead. SO - SO - DISAPPOINTED and INSULTED that I would not notice there was anything different about the drink. I will start going out of my way to go to Naples - they are the only other Aroma Jo's that make it perfectly every time.
Food: 2
Service: 2
Ordered a croissant sauge egg and cheese
Was very good. Next day I tried getting another. Got told wasn't allowed to do that and if I did they charge me for 2 sandwich cause croissant wasn't for sausage egg and cheese just ham. So I instead got the biscuit to just make life easier for them. Got my sandwich and the sausage was cold as ice same with egg. I guess I learned my lesson on buying food from them.
Atmosphere: 2
Food: 1
Service: 1
they crisp my hashbrowns the way I want them to sometimes and the girls that I've talked to have been pretty nice. However, their drive-through service sucks. I waited over five minutes for someone to try to help me this morning, and even though I saw several people make eye contact with me, no one would come to help. I eventually just left after people were pulling up behind me. When I got there, I was the only one in line. I've had to wait super long with no one ahead of me. Just super inconvenient
Management for what it’s worth, when people sit in the drive through for five minutes without a response and end up leaving and seeing the employee hanging out with their boyfriend in the lobby and there’s no customers, you need to make corrective actions. It’s not appropriate
Ordered a croissant sauge egg and cheeseWas very good. Next day I tried getting another. Got told wasn't allowed to do that and if I did they charge me for 2 sandwich cause croissant wasn't for sausage egg and cheese just ham. So I instead got the biscuit to just make life easier for them. Got my sandwich and the sausage was cold as ice same with egg. I guess I learned my lesson on buying food from them.
Atmosphere: 2
Food: 1
Service: 1
I currently visit this aroma Joes location every morning- as a multi store business owner- my commute changes often, because of this, I have gone to four separate aroma Joe’s, hundreds of times. If there was a job for being an aroma Joe’s Sommelier you might as well give me a name tag. I leave this review not because this aromas is good, but because it is the best. Fast, consistent and great service, are a definite. I find this to be a direct reflection of the efforts provided by the day-to-day management of that store name Brooke. As a staff and management trainer myself I can tell she has a keen understanding not only of the financial acumen of the business, but also a deep understanding of how to develop a customer base, and retain talent. I’ve never seen such a dedicated employee, and if she needs a job anytime soon, let it be known she can walk into any of my establishments and have one. Starting pay will be 3 dollars more than whatever they are paying you- clock in time is 8:00 AM ?
Clean and very good service
Restaurantji Recommends
they crisp my hashbrowns the way I want them to sometimes and the girls that I've talked to have been pretty nice. However, their drive-through service sucks. I waited over five minutes for someone to try to help me this morning, and even though I saw several people make eye contact with me, no one would come to help. I eventually just left after people were pulling up behind me. When I got there, I was the only one in line. I've had to wait super long with no one ahead of me. Just super inconvenient
Gone through the drive up a couple times. It's been fast, friendly, and they've been happy to explain any of the menu items.
This store is depressing and lacking in good customer service and caring for the quality of their work.
Love their coffee but slow service at the drive up
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