Five Guys
223 Center St, Auburn
(207) 241-2821
Recent Reviews
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These guys are always warm and inviting, it never feels like a fast food restaurant, but a comfort food restaurant that gets food out fast. Great team, they deserve nothing but praise for the hard work they put in.
Atmosphere: 5
Food: 5
Service: 5
I have never been to a fast food restaurant where I then sat with the same people for an hour , all of us waiting for our orders. As we sat there watching the workers make all the food for the online pick orders first. While out buns and fries sat out getting dried up . The food was horrible, the place was filthy, and was really appalled at how one of the workers with a huge fluffy long black scraggly beard cooked over the food and couldn't put a hair net over it like his sanitary and respectful coworker did. That really grossed me out. Almost as bad as the super salty fries and the dry stale buns. I would have had better food and service at Burger King. And to top it off I will never pay 42 dollars for two burgers and fries and two drinks ever again!!! I have to say what floored me the most was after waiting an hour , that's no exaggeration, I hear one of the workers explain to a costumer that the reason it is taking so long for our orders to be ready was because they take care of all of the mobile orders first. We were there on a Friday night at 6.58pm on Valentine's Day while the mobile orders were very busy!!! They don't even have the decency to warn you of how long your wait is. Don't waste your time or money. They are going down hill fast!!!
Atmosphere: 1
Food: 1
Service: 1
Shout out to the crew tonight at Five Guys you guys are doing amazing!!!! Manager needs to go smoke one I think y’all are doing pretty great thank you to the kid who made my peanut butter milkshake 🫶🏼💫
Great food, better service. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Food is great prices need to be worked on the staff was spot on
Atmosphere: 5
Food: 5
Service: 5
I was the only person in the store when I ordered, and they still forgot my drink, which I totally forgot until I was halfway home. The fries were soggy, but the burger was awesome. So I'd say only order a sandwich here. It's all I'd recommend.
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: French Fries, Bacon Cheeseburger
Didn't get to try the food because at 1230 on Sunday the woman who took my call was extremely agitated and rude borderline snobby towards me when I asked if they accepted my card and then when I asked for. Manager of course this Rude person was the manager extremely disappointing this person should be fired that's your only job customer service and your very bad at it
Service: 1
Lance and crew were great. Good fries and shake!
Great food! Great crew today. Fast, polite and friendly service. Very clean!
Atmosphere: 5
Food: 5
Service: 5
Make sure you tell them to put cheese on your cheeseburgers. 😅
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Great place for a family to eat out.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Bacon Cheeseburger, Cheeseburger
Love 5 Guys…Matthew took our order very quickly and the burgers were delicious! Two complaints: the other person working with Matthew had gloves on which is great when handling food…however, she was handling her cell phone texting or whatever with the same gloves on! Secondly, a guy came in with his pug dog, placed an order and sat there eating his food and feeding the dog. This was NOT a service dog. Not a word was said to him regarding the dog being in a food establishment!!!
Atmosphere: 5
Food: 5
Service: 5
Order take out went to pick up my order burgers were done was told there was a half hour wait on fry’s cause they sold out while my two burgers are there ready and people were there ordering instead of putting what fries they had already ready in my bag, which was waiting for me to be picked up they served three others in front of me and gave them the fries so now I’ve been sitting for over 30 minutes waiting for my food that was supposed to be done when I got here I was told on the phone 10 minutes. Here is almost an hour or two slimy cold burgers, and fries.and on top of it all they were very rude about me waiting now I got two cold slimy burgers with the bun soaked in grease and falling apart and got fry’s thanks but definitely not worth 30 dallors for something that isn’t even edible
Atmosphere: 1
Food: 3
Service: 1
Staff as always are great
Atmosphere: 5
Food: 5
Service: 5
I love that Five Guys is a safe option for people who have to be gluten free.
Atmosphere: 3
Food: 4
Service: 5
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