My expensive "chef salad" didn't even have half a piece of cheese nor half a slice of ham and turkey. An absolute ripoff!
Danielle Kaufman
don't get me wrong they have amazing food at the augusta location but the woman who was managing the place (melissa) is absolutely absurd. the amount of attitude not only I received but also an employee working was absolutely ridiculous. She berated this poor girl in front of customers and I'm honestly surprised you're able to keep any employees at that location just based on the 10 minute interaction I saw today. and this wasn't the first time. I'd say a new manager needs to happen.
Linda Garza Parsons
My husband and I just had lunch at the Sam’s Italian Restaurant in Augusta, Maine. The cranberry almond chicken salad sandwich was excellent, and I had to save half of it for later because it was so huge. My husband had the chicken parmigiana sandwich and he said it was the best he ever had.
Kind, friendly employees. The place was nice and clean. Glad we found this restaurant.
We will definitely be back soon.
Matt & Cheryl Goding
I ordered a Regular Meat Calzone with no cheese. Got home and couldn't eat it because it had cheese. Called to tell them, and the response was do you want my shift leader. I said "no I want food I can eat" When I got there to get my replacement, the shift leader said "they usually come with cheese, so you need to specify" I asked if there was a better way to specify than ordering "no cheede" the replacement they gave me was a mini.
Atmosphere: 1
Food: 1
Service: 1
LINDA THYNE
I love the old time feel of the place. The workers are incredibly nice! I miss Maine Italian sandwiches and always get one when I visit. This is my go-to place!
Atmosphere: 5
Food: 5
Service: 5
HABIBA ESTHER ROSARIO
I ordered 2 turkey Italian subs and chicken finger yesterday. The sub should be called onion sub cause it was full of onions. You could barely see any of the other condiments. They also forgot to put mayo no oil
Such a waste of 60 bucks. I ordered it from Uber eats
Please do better
Atmosphere: 2
Food: 2
Service: 2
Nicole Blanchard
My husband, baby and I had a fantastic lunch at Sam’s on 7/28. The two employees were very friendly and our subs were delicious. Not to mention, the entire restaurant was spotless! We will definitely stop at Sam’s again next time we travel through Auburn.
Atmosphere: 5
Food: 5
Service: 5
Samantha Friend
Prices have skyrocketed. Changed their coupon policies. service is slow. tables are always dirty. Lower quality items.
amanda boilard
Food tastes good they overload the onions and pickles and forget there is any other food that goes into an Italian though. Ask for extra olives get charged the silly. 150 no extra olives had like 4 pieces bullcrap. 20+bucks for onions and pickles.
Atmosphere: 2
Food: 3
Service: 3
Stephanie Chase
The ham Italian we had was not too expensive and well made as usual. It was a little heavy on the onions but that's ok. Wasn't very busy so we got our food pretty quickly.
I grew up eating at Sam's, and I miss it so much!My husband and I were visiting family in November, and we stopped here for dinner one night. It was close to closing, but the staff was very friendly, the restaurant was clean and it was pretty quiet.I ALWAYS have to get an Italian when I come home. The bread is always delicious, and it's something about the pickles...I'm not a huge fan of dill pickles, but those I can eat without a problem! I always get extra pickles on my Italians.The hawaiian pizza and spaghetti and meatballs are my other go-to meals. It's always delicious!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Ham Italian, Mini Hawaiian
Alyssa F
Very friendly staff at all locations I’ve been to! Good food,quick service!
Atmosphere: 5
Food: 5
Service: 5
Miranda Spencer
Chicken salad has either changed or was made completely wrong or with bad ingredients was not able to even eat the 13$ sandwich what a shame. Plus side service was great and workers were pleasant!
Atmosphere: 4
Food: 1
Service: 5
Taylor Sands
If you like your steak out of a warmer then this place is for you. Not a fan of pre-heated food.
My expensive "chef salad" didn't even have half a piece of cheese nor half a slice of ham and turkey. An absolute ripoff!
don't get me wrong they have amazing food at the augusta location but the woman who was managing the place (melissa) is absolutely absurd. the amount of attitude not only I received but also an employee working was absolutely ridiculous. She berated this poor girl in front of customers and I'm honestly surprised you're able to keep any employees at that location just based on the 10 minute interaction I saw today. and this wasn't the first time. I'd say a new manager needs to happen.
My husband and I just had lunch at the Sam’s Italian Restaurant in Augusta, Maine. The cranberry almond chicken salad sandwich was excellent, and I had to save half of it for later because it was so huge. My husband had the chicken parmigiana sandwich and he said it was the best he ever had. Kind, friendly employees. The place was nice and clean. Glad we found this restaurant. We will definitely be back soon.
I ordered a Regular Meat Calzone with no cheese. Got home and couldn't eat it because it had cheese. Called to tell them, and the response was do you want my shift leader. I said "no I want food I can eat"
When I got there to get my replacement, the shift leader said "they usually come with cheese, so you need to specify" I asked if there was a better way to specify than ordering "no cheede"
the replacement they gave me was a mini.
Atmosphere: 1
Food: 1
Service: 1
I love the old time feel of the place. The workers are incredibly nice! I miss Maine Italian sandwiches and always get one when I visit. This is my go-to place!
Atmosphere: 5
Food: 5
Service: 5
I ordered 2 turkey Italian subs and chicken finger yesterday. The sub should be called onion sub cause it was full of onions. You could barely see any of the other condiments. They also forgot to put mayo no oil
Such a waste of 60 bucks. I ordered it from Uber eats
Please do better
Atmosphere: 2
Food: 2
Service: 2
My husband, baby and I had a fantastic lunch at Sam’s on 7/28. The two employees were very friendly and our subs were delicious. Not to mention, the entire restaurant was spotless! We will definitely stop at Sam’s again next time we travel through Auburn.
Atmosphere: 5
Food: 5
Service: 5
Prices have skyrocketed. Changed their coupon policies. service is slow. tables are always dirty. Lower quality items.
Food tastes good they overload the onions and pickles and forget there is any other food that goes into an Italian though. Ask for extra olives get charged the silly. 150 no extra olives had like 4 pieces bullcrap. 20+bucks for onions and pickles.
Atmosphere: 2
Food: 3
Service: 3
The ham Italian we had was not too expensive and well made as usual. It was a little heavy on the onions but that's ok. Wasn't very busy so we got our food pretty quickly.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
One of the best meatball sub I gave ever
Food: 5
I grew up eating at Sam's, and I miss it so much!My husband and I were visiting family in November, and we stopped here for dinner one night. It was close to closing, but the staff was very friendly, the restaurant was clean and it was pretty quiet.I ALWAYS have to get an Italian when I come home. The bread is always delicious, and it's something about the pickles...I'm not a huge fan of dill pickles, but those I can eat without a problem! I always get extra pickles on my Italians.The hawaiian pizza and spaghetti and meatballs are my other go-to meals. It's always delicious!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Ham Italian, Mini Hawaiian
Very friendly staff at all locations I’ve been to! Good food,quick service!
Atmosphere: 5
Food: 5
Service: 5
Chicken salad has either changed or was made completely wrong or with bad ingredients was not able to even eat the 13$ sandwich what a shame. Plus side service was great and workers were pleasant!
Atmosphere: 4
Food: 1
Service: 5
If you like your steak out of a warmer then this place is for you. Not a fan of pre-heated food.
Food: 1
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