Starbucks

699 Broadway, Bangor
(207) 945-7010

Recent Reviews

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Shellee Jordan

This review deserves a zero honestly. The point of mobile ordering is to not have to wait. I waited 10 minutes after I put it in to go in and then waited another 20 minutes inside for it. Absolutely ridiculous. To go food orders from restaurants take less time. You need a better system. If not, do away with mobile ordering because it's pointless.

Atmosphere: 1

Service: 1

Jay Seiler

Since they went to the new machines for coffee, the coffee isn't any better than what you get at Irving. BUT they will do a pour over for you and those are excellent. Otherwise it's a standard Starbucks. Which sadly have gone downhill since many years ago.

Atmosphere: 2

Food: 3

Service: 4

Tammy

It was disappointing to find out that mobile orders are not as important as in person orders.

I was told by the cashier that the reason there were minimal options to order (almost everything on the app was listed as sold out); is because they were busy and wanted less mobile orders.

Really? The value of a dollar has not changed whether in person or through the app.

The only thing that changed is whether or not they want to work hard, make money for the company and keep the customer happy.

Unfortunately, Saturday I ordered something I did not want to be a loyal customer to Starbucks since my favorite items were all out of stock. I will not make that mistake again if I decide to patron this location ever again.

Atmosphere: 3

Food: 5

Service: 1

Kaylyn Anderson

It's my happy place.

Atmosphere: 5

Food: 5

Service: 5

Jesse White

Only issue is the tight parking and drive thru.

Atmosphere: 5

Food: 5

Service: 5

Gage Watson

Starbucks of course this getting a five star review

Atmosphere: 5

Food: 5

Service: 5

Richard Herring

This Starbucks doesn’t live up to the others. This location needs some Customer Service 101 training. Just be friendly. It’s not complicated.

Service: 1

Krystal Shepherd

The young woman who waited on my daughter was very kind. We ordered a pink drink and she added raspberry pearls.

Atmosphere: 5

Food: 5

Service: 5

chad white

My wife has a problem and this place fixes it everytime lol

Atmosphere: 3

Food: 5

Service: 5

Timming Fung

Ordered a Frappuccino and it took 15 mins to come out with only one person working the the whole place the and the other girl in the back within view making a TikTok. This is around 6 pm on Monday. Not very good for optics even if they’re off the clock. I’d suggest retraining and a reminder on professionalism in the workplace.

Atmosphere: 5

Food: 5

Service: 1

Michelle Clark

Dirty counters everywhere and barista was not very friendly.

Atmosphere: 2

Service: 2

Dana Lyon

Frequently they are out of popular drinks/food/ milk alternatives. Otherwise a good standard Starbucks

Atmosphere: 5

Food: 5

Service: 5

Nathan Sykes

In store is closed, only drivethrough

Shannon Dickinson

Fantastic customer service, great sense of humor!

Atmosphere: 5

Food: 5

Service: 5

Ernest Reid

It's nice getting good coffee after being in Bar Harbour with no Starbucks

Atmosphere: 5

Food: 5

Service: 5

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