Starbucks
699 Broadway, Bangor
(207) 945-7010
Recent Reviews
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This review deserves a zero honestly. The point of mobile ordering is to not have to wait. I waited 10 minutes after I put it in to go in and then waited another 20 minutes inside for it. Absolutely ridiculous. To go food orders from restaurants take less time. You need a better system. If not, do away with mobile ordering because it's pointless.
Atmosphere: 1
Service: 1
Since they went to the new machines for coffee, the coffee isn't any better than what you get at Irving. BUT they will do a pour over for you and those are excellent. Otherwise it's a standard Starbucks. Which sadly have gone downhill since many years ago.
Atmosphere: 2
Food: 3
Service: 4
It was disappointing to find out that mobile orders are not as important as in person orders.
I was told by the cashier that the reason there were minimal options to order (almost everything on the app was listed as sold out); is because they were busy and wanted less mobile orders.
Really? The value of a dollar has not changed whether in person or through the app.
The only thing that changed is whether or not they want to work hard, make money for the company and keep the customer happy.
Unfortunately, Saturday I ordered something I did not want to be a loyal customer to Starbucks since my favorite items were all out of stock. I will not make that mistake again if I decide to patron this location ever again.
Atmosphere: 3
Food: 5
Service: 1
It's my happy place.
Atmosphere: 5
Food: 5
Service: 5
Only issue is the tight parking and drive thru.
Atmosphere: 5
Food: 5
Service: 5
Starbucks of course this getting a five star review
Atmosphere: 5
Food: 5
Service: 5
This Starbucks doesn’t live up to the others. This location needs some Customer Service 101 training. Just be friendly. It’s not complicated.
Service: 1
The young woman who waited on my daughter was very kind. We ordered a pink drink and she added raspberry pearls.
Atmosphere: 5
Food: 5
Service: 5
My wife has a problem and this place fixes it everytime lol
Atmosphere: 3
Food: 5
Service: 5
Ordered a Frappuccino and it took 15 mins to come out with only one person working the the whole place the and the other girl in the back within view making a TikTok. This is around 6 pm on Monday. Not very good for optics even if they’re off the clock. I’d suggest retraining and a reminder on professionalism in the workplace.
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
Dirty counters everywhere and barista was not very friendly.
Atmosphere: 2
Service: 2
Frequently they are out of popular drinks/food/ milk alternatives. Otherwise a good standard Starbucks
Atmosphere: 5
Food: 5
Service: 5
In store is closed, only drivethrough
Fantastic customer service, great sense of humor!
Atmosphere: 5
Food: 5
Service: 5
It's nice getting good coffee after being in Bar Harbour with no Starbucks
Atmosphere: 5
Food: 5
Service: 5
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