I got charged over price on 6 in sandwich over 15.00 not going there no more
Atmosphere: 1
Food: 1
Service: 1
Angel Tracy
Customer service - Brandi was very rude and acted like we was inconveniencing her to make what we requested and the attitude, No customer service what so ever. Kayla I believe was learning her position was polite and we thanked her! The sandwiches were awful and we never take our receipt because its never awful!! I couldn't believe our sandwiches were that bad. Horrible service and food tonight, very poor.
Atmosphere: 3
Food: 2
Service: 1
Andrew Tuttle
It's pretty decent when it comes to a more customizable experience with your food and very clean a lot of the time.
Atmosphere: 5
Food: 5
Service: 5
Nicole Towers
Fast, friendly, and they got our order right the 1st time. 6 sandwiches.
Carly McIntyre
Love this place food is always on poi.t!!
Katie McFarlin
Place sucks. Ordering online is even worse than how much they suck in store. Don't recommend.
trucker 4ever2016
Had a person making my food being very rude and giving us an attitude
T Whitney
I was appalled by the experience I had with your employee. It was nothing short of down right rude! I tried to call the Belfast Subway for two hours straight. The call either was busy or it seemed when the phone did ring, it continued for quite awhile then disconnected. When I went into to order, I asked the associate that was making my sandwich if there was a problem with the phones. She turned to the male associate and asked. He indicated that there was no issue. I started to explain the situation and he cut me off and abruptly told me there was no problem. I looked at him, and said, excuse me, I'm trying to let you know there IS a problem. He looked at me and said, Don't need the attitude. I was so taken back by this. I proceeded to pay for my sandwich and ask to speak with a manager. She came out of the back room and I started to to advise her about the associate and the phone. She didn't address either of my complaints and said they sometimes have problems with the phones. She was lying. I could tell by the look on her face. They had taken the phone off the hook. I can't prove this but I have called in the past and NEVER had an issue. I would like to have a notice that this was read and addressed.
Melrose
Despite there being 4 employees standing there staring into space we waited in a 3 person deep line for 30 minutes while one guy made sandwiches at a rate of 1 per 10 minutes (I didn't know if I was having a stroke or there was hidden cameras and Ashton Kutcher was going to jump out cause holy crap). I will be talking my daughter into waiting for the next town over from now, it will be faster.
Atmosphere: 1
Food: 1
Service: 1
Celina Bay Labombarde
I'm 50/50 with this place — When I order inside, FANTASTIC. No mistakes, food is delicious!!!! When I order online? Eh ... I'm shorted out quite a few dollars and/or get what I didn't ask for.
Examples; Last few times I have ordered salads online it is almost always FILLED with ingredients I do not like or am allergic to despite notes being put in and/or 100% removing ingredients from list (so order ends up in trash or given to someone else). Or vice versa is missing "extras" that cost money. My husband got a footlong sandwich recently (from ordering online) that was SOAKED in a sauce he can't have (which ended up being a waste of money going into the trash.) Today I ordered a footlong online and it's missing a few ingredents that I was charged for. But when ordering in the store I have no problem!
So, all in all, guess the store itself has no complaints from me ... but their online service could be worked on! Thank you!
Very slow, very rude and leave online orders for very last and ignore you when you try to inquire. Never go to this location !
Atmosphere: 1
Food: 1
Service: 1
Sandra Degraff
I went to subway to get a 6 sandwich at the Belfast location I get the same sandwich all the time. I don’t know what happened my sandwich tasted aweful!! The chicken was gross tasting. No more subway for me in Belfast ?
Gerald Goguen
Worst sandwich I’ve ever gotten at subway in Belfast maine
Dolphinmomcca1717
Never been to this location before, and the minute I walked in the smell was atrocious!!! It smelled like chemicals and mold mixed....opposite of the Camden location I frequent usually which smells heavenly the minute you walk in. I almost walked back out but I decided to plug my nose and continue on....the lettuce was brown, she barely put any meat on my protein bowl, the tuna sandwich wasn't fresh at all. I guess I'm just lucky none of us got sick eating from here. Nasty!!! I would rather starve then come here again.
I got charged over price on 6 in sandwich over 15.00 not going there no more
Atmosphere: 1
Food: 1
Service: 1
Customer service - Brandi was very rude and acted like we was inconveniencing her to make what we requested and the attitude, No customer service what so ever. Kayla I believe was learning her position was polite and we thanked her! The sandwiches were awful and we never take our receipt because its never awful!! I couldn't believe our sandwiches were that bad. Horrible service and food tonight, very poor.
Atmosphere: 3
Food: 2
Service: 1
It's pretty decent when it comes to a more customizable experience with your food and very clean a lot of the time.
Atmosphere: 5
Food: 5
Service: 5
Fast, friendly, and they got our order right the 1st time. 6 sandwiches.
Love this place food is always on poi.t!!
Place sucks. Ordering online is even worse than how much they suck in store. Don't recommend.
Had a person making my food being very rude and giving us an attitude
I was appalled by the experience I had with your employee. It was nothing short of down right rude! I tried to call the Belfast Subway for two hours straight. The call either was busy or it seemed when the phone did ring, it continued for quite awhile then disconnected. When I went into to order, I asked the associate that was making my sandwich if there was a problem with the phones. She turned to the male associate and asked. He indicated that there was no issue. I started to explain the situation and he cut me off and abruptly told me there was no problem. I looked at him, and said, excuse me, I'm trying to let you know there IS a problem. He looked at me and said, Don't need the attitude. I was so taken back by this. I proceeded to pay for my sandwich and ask to speak with a manager. She came out of the back room and I started to to advise her about the associate and the phone. She didn't address either of my complaints and said they sometimes have problems with the phones. She was lying. I could tell by the look on her face. They had taken the phone off the hook. I can't prove this but I have called in the past and NEVER had an issue. I would like to have a notice that this was read and addressed.
Despite there being 4 employees standing there staring into space we waited in a 3 person deep line for 30 minutes while one guy made sandwiches at a rate of 1 per 10 minutes (I didn't know if I was having a stroke or there was hidden cameras and Ashton Kutcher was going to jump out cause holy crap). I will be talking my daughter into waiting for the next town over from now, it will be faster.
Atmosphere: 1
Food: 1
Service: 1
I'm 50/50 with this place — When I order inside, FANTASTIC. No mistakes, food is delicious!!!! When I order online? Eh ... I'm shorted out quite a few dollars and/or get what I didn't ask for.
Examples; Last few times I have ordered salads online it is almost always FILLED with ingredients I do not like or am allergic to despite notes being put in and/or 100% removing ingredients from list (so order ends up in trash or given to someone else). Or vice versa is missing "extras" that cost money. My husband got a footlong sandwich recently (from ordering online) that was SOAKED in a sauce he can't have (which ended up being a waste of money going into the trash.) Today I ordered a footlong online and it's missing a few ingredents that I was charged for. But when ordering in the store I have no problem!
So, all in all, guess the store itself has no complaints from me ... but their online service could be worked on! Thank you!
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
Very slow, very rude and leave online orders for very last and ignore you when you try to inquire. Never go to this location !
Atmosphere: 1
Food: 1
Service: 1
I went to subway to get a 6 sandwich at the Belfast location I get the same sandwich all the time. I don’t know what happened my sandwich tasted aweful!! The chicken was gross tasting. No more subway for me in Belfast ?
Worst sandwich I’ve ever gotten at subway in Belfast maine
Never been to this location before, and the minute I walked in the smell was atrocious!!! It smelled like chemicals and mold mixed....opposite of the Camden location I frequent usually which smells heavenly the minute you walk in. I almost walked back out but I decided to plug my nose and continue on....the lettuce was brown, she barely put any meat on my protein bowl, the tuna sandwich wasn't fresh at all. I guess I'm just lucky none of us got sick eating from here. Nasty!!! I would rather starve then come here again.
Atmosphere: 1
Food: 1
Service: 1
They are always super fast and friendly.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Lays Baked Original, Subway Club, All-American Club, Chocolate Chip Cookie, Sunchips Harvest Cheddar
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