McDonald's

388 Elm St, Biddeford
(207) 282-4650

Recent Reviews

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Loaf

Rude service from one girl with a vest plus my drink tasted like seltzer and my fries were b cold.

Lisa Carter

Worst McDonald’s experience ever. Ladies room sink temp is almost scalding. Too hot for children and not adjustable. Water flow and pressure is extremely high, also not adjustable, and shoots out toward you, not into the sink. Order area floor was entirely covered in water. Our order of 3 cheeseburgers took 20 minutes. Another couple had been waiting 35 minutes for their 2 sandwiches to be made correctly. The number of drive-through cars ‘parked’ and waiting for food was 5, and many others had parked and come inside with order issues. Avoid this place!

Atmosphere: 1

Service: 1

Holly Trivett

Someone mopped the floor by the register as we arrived, and left it incredibly wet. No receipt or order number provided at the kiosk.
Staff disorganized and spoke little to one another.
Inside customers largely ignored and we waited 20 minutes for four sandwiches and an orange juice.
One sandwich was WRONG and my orange juice is 99% water.
Absolutely horrible service and teamwork at this location.
Incredibly sad that we stopped there.
The only blessing is I live out of state and will never ever have to return for any reason. If I lived nearby I’d eat at the Burger King across the street.

Atmosphere: 2

Food: 2

Service: 1

nat batista

Great
McDonald's fast service

Atmosphere: 5

Food: 5

Service: 5

Alexis Millette

Waited 20 minutes for our food and when we got it, it was all cold wasn’t busy at all not sure what happened but there was barley any customers inside and for take out and there was plenty of employees pretty sure fast food is supposed to be fast but the wasn’t has gone down hill would not recommend.

Food: 2

Service: 1

Christine whitmore

It's ok

Atmosphere: 4

Food: 4

Service: 4

Davina Kita

I went there today and the lady that was asking for my order was extremely rude and it was not good customer service at all. -5 never again

Atmosphere: 1

Food: 3

Service: 1

ed clark

Expensive sadness that I had to pull forward and wait for.

Atmosphere: 1

Food: 2

Service: 1

amren tallman

Dirty, slow, always a problem, cold food, wrong food, zero customer service, just an overall really really bad location and has been that way for years. I don't even write Google reviews I just have nothing to do while waiting on my 30min plus order wait time.

Jorge Costa

A McDonald's is a McDonald's, it's a Franchise.

Atmosphere: 3

Food: 3

Service: 3

Jim Weeder

It's a McDonald's

Atmosphere: 3

Food: 3

Service: 3

William O

Was mouthed off to by the manager in front of other customers.

Atmosphere: 1

Food: 1

Service: 1

Jackson

They don't let you pour your own drinks. This is such a hard spot for me because they used to let you do it, but now you can't I haven't been to any other McDonald's that's like this.

Atmosphere: 3

Food: 3

Service: 1

Denise L Kinne

The kids in there got my order wrong twice. Egg Mcmuffin, no ham. I got muffin with ham. The kids were nice about fixing it but the manager never stepped in to help. They took off the ham and put just the egg in it. My sandwich was cold because I wasnt given a freshly made one. They just kept giving me the same one back every time. I asked for a refund and the manager had an attitude. I said thank you nicely. And I never got an apology from anyone. I wasnt rude to anyone but I was very annoyed. Wont be going there anymore.

Nick Barajas

It's McD's guy ..... Get some

Atmosphere: 4

Food: 3

Service: 5

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