Tropical Smoothie Cafe
426 Alfred Rd, Biddeford
(207) 494-8183
Recent Reviews
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Acai bowl was frozen a bit disappointing being the first one I've ever tried and was not specified it would be frozen.
Went here this morning before work. The lady at the drive through was very pleasant and helpful for it was my first time here. The two ladies who brought me my wrap were very pleasant. Food & smoothie were great. It was nice to be greeted with such friendly staff, kudos to you!
Do not go here if you want the people who work here to take your order.
Incredibly poor customer service. They don't want to take orders from customers in front of them. They walk by the 10 times before looking at you. They always have their backs to the customers.
Only go here if you are in the drive-thru or make an online order. Even then I'd sj skip this location.
The front door has been broken since they opened and hasn't been fixed. That should tell you everything you need to know.
I love the food and smoothies here, but this is the second time that I’ve gotten curbside pickup and waited outside for 15 mins before going in myself to get it. Both times Ive been sick (curbside isn’t usual for me) but after waiting awhile I go in and ask about my order and the young woman at the counter says “should be in the cubby.” I have no idea what she’s talking about. I tell her I got curbside pickup and she said “yep should be all set”. I don’t think they know what curbside pickup is at this location. Don’t get me wrong some of the staff here are great but it can be quite hit or miss.
I ordered an online order 15 minutes prior, show up and I am waiting behind another car. It took me 30 minutes to get TWO smoothies!! They were watered down and honestly not worth what we paid for :(
There are 0 people inside ordering and 1 car ahead of me in the drive through line. Somehow the store is “too backed up” for drive through.
Delicious. My favorite is the açaí boost smoothie, I literally feel refreshed after drink it.
Literally the worst branch I ever been to. Best one is in Fort Myers, FL. Food was bland looked like they stayed from afar and throw the toppings in it, looked like nothing I’m use to getting in the south; smoothies weren’t very good (if ever near a smoothie king get their smoothies instead). Lots of giddy teenagers employees acting ridiculous inside. My gf threw her food away.
Atmosphere: 2
Food: 1
Service: 2
Best place for natural juice
Atmosphere: 5
Food: 5
Service: 5
Loved the turkey bacon ranch sandwich
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Biddeford Maine Tropical Smoothie has a hidden gem named Mikey. Friendly and attentive and not pushy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blimey Limey
Biddeford Maine Tropical Smoothie has a hidden gem named Mikey. Friendly and attentive and not pushy.
Been going to Tropical Smoothie for years. Love everything that they have.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pesto
I ordered two acia bowls for pick up through Uber eats. I was quoted 10-20 mins. I arrived 30 mins after the order was supposed to be ready. Not only was my order not ready, but the kid behind the counter was throwing a huge fit. He was on the phone with his Dad, swearing and yelling. He was throwing food into bags and I saw him wipe his face with a gloved hand and then go back to prepping food. I waited 10 mins at the register and he didn’t even greet me. If there weren’t other people waiting for food I would have left immediately because of how erratic he was being. Behind the counter was a mess and he had a huge stack of tickets. I’m sure he was overwhelmed but the entire situation was beyond unprofessional, unhygienic and frankly a bit scary.
I’m hopping that Uber eats will refund the order. But I think the owner/manager should be aware of this situation as well.
Service: 1
They have had staffing issues but they are always very kind and I don't mind the wait it's not their fault. Never blame the ones who show up and work hard! It's convenient to my work and while more expensive, it's worth it to me.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Sunrise Sunset, Turkey & Cheddar Wrap
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