Ordering take about 3 hours and they do not refund anything. I ordered a pizza and a hour later ordered one from amatos I got the amoatos one a hour earlier than dominos lol
Atmosphere: 1
Food: 2
Service: 1
Kevin Mc
They need to get their act together. 30 minutes after ordering they still haven't even started making the order regardless of what their "tracker" says. Don't take the order if you can't deliver and be accurate with the expectations you set for your customers. Not the first time this has happened at thus location. Other local pizza places will be getting my business.
Great they were open late and pizza is what I expected for a late night Domino's pick up.Dietary restrictions: Great Gluten Free Option.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza
Peter Hoban
I’m reading all the complaints people are posting and feel I should point something out. It’s Dominos, not the Ritz Carlton or Tavern on the Green. Every problem mentioned revolves around the internet or problems on a really busy night. The people that work there are absolute soldiers. The orders NEVER stop coming and this seems to be the time people want to get upset like these folks have anything to do with it. It’s not a mom and pop shop, it’s corporate and they change settings and notifications without telling them. It’s an app people, not a freaking oracle. Try to understand that you aren’t special and you won’t get anywhere berating the employees. If this is what you have to complain about, get a hobby, nobody is interested in how upset you are that your order is delayed on a busy night. Learn to cook if it’s such a problem.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Aiden Deguio
Ordered two pizzas from here one with jalapeños and one without. We got both pizzas and the one without jalapeño was for someone who is very sensitive to spicy food. The pizza had bits of jalapeño on it and had jalapeño juice on it. They obviously put it on pizza but instead of starting over they just took them off. I work in the food industry and know that if you put any item that’s not on the pizza you have to start over. Last time I was in there I could see the workers were not using gloves when putting ingredients on it and didn’t see any wash their hands. I think this place has an absolute minimum of following health and safety guidelines. I do not recommend anyone who wants to eat safe clean food should eat here. Lastly you can’t always fix things with refunds, just care more and do better instead of acting like you care when you don’t.
Atmosphere: 1
Food: 1
Service: 1
Chase 6S
Very good customer service!! I ordered delivery right at 10pm and the employee was very polite and courteous. The delivery driver was also super friendly and went above and beyond. I seen a few of the reviews for this location but I cannot agree with them at all. The food was great and the employees were pleasant! I Highly recommend this location!!
Food: 5
Service: 5
NICOLE FLAHERTY
We have been ordering from this dominos for years. Last year we stopped because the wait times were not reliable and it took over an hour to get our pizza. We were busy this evening and so decided to see if things had gotten better so we ordered. The tracker gave a time estimate at 20-25 minutes. Great! Over a half hour went by and it still said prep. My husband went to pick up thinking something was wrong with the tracker. He got there, was told it hadn’t even been started yet and waited another 20 minutes before it finally said “in the oven”. Our kids are hungry, it’s dinner time. We ordered early thinking there would be no problem. We’re done! From now on we’ll order from one of the local businesses. They are quicker and much better at customer service.
J
I changed this chain store score from a 3 to a 4. Thats about the best I can give for any chain. I was going to give a rating of 2 in the beginning but they've been there so long, I hated to. And so, since the owner seems to be paying attention and the mistakes made weren't worth spoiling our relationship, lol, I won't express what ended up being just a couple bad trips in a row. And to top it off, I hadn't been there in some time, so... lets just say that I was starting to see why. But I hung in there, ordered a few more times, and I ordered the best pizza I've had in a while tonight. Thanks!
Atmosphere: 4
Food: 4
Service: 4
Josh Ryan
Food was killer tonight.Just like anywhere, the food can depend on the day and who’s working.Sometimes it wasn’t the best. Sometimes it wasn’t the worst.But whoever was working tonight, nailed our food. Thank you!
Delivery driver Kay is literally useless. Made no attempt to deliver our food. Sat in her car 3 blocks away and made us walk to it. On top of it being half an hour late, and us having to contact the store twice just to get our food.
Ryan Elwell
I placed an order for pickup it took a moment for order to get together and for myself to be approached by the cashier as they were busy but the food was great. I suggest the spinach feta cheesy bread or swapping out BBQ sauce for pizza sauce.Parking: Parking spots are located on the side and in front of the store.Kid-friendliness: They have a spot where kids can watch the dough being made!Wheelchair accessibility: They have wheelchair accessible doors but they are not automatic.
The food is good, however when I just called to place an order, the girl on the other end sounded short and very angry. She really didn't seem to want to answer my questions or even just be on the phone. I'm not used to ordering online, which is one reason why I called. When I called, I was polite, saying hello and that I had a couple of questions about ordering.. Another reason why I called was because of my eyesight, I had trouble seeing what the costs were in the online menu. I know that the Holidays were bad for some. They were terrible for me and in part because of cold and mean people. I usually don't make a deal out of people who are harsh, however I am tired of dealing with it. I might not be able to deal with this Domino's for a while. Too afraid to.
Atmosphere: 1
Food: 4
Service: 1
Bobbi Lambert
Hi I ordered 2 pizzas for delivery, it got here late and the pizza was cool to the touch. The driver map told us he was 1 minute out and he drove by us. When I called they said he was going to topsham first. Anyway we refused the pizza due to being not correct. That means my friend and I will go the whole day without food. The lady that answered the phone acted like she didn't care.
Atmosphere: 2
Food: 1
Service: 1
Romeo Thiboutot
I ordered online with the drop pin delivery option.after two hours of waiting i call and cancel the order and asked for a refund..sooo i go home to eat lunch and the order was on my porch cold..they dont bother with the drop pin and deliver it to the house?why offer the drop pin option?Called back to let them know its here and i did not want it.So i get an additude and told "i dont care what you do with it.throw it away i dont care.no sorry or anything.Never again will i or should anyone order from there.This is not the first time this has happened..wont happen again
Ordering take about 3 hours and they do not refund anything. I ordered a pizza and a hour later ordered one from amatos I got the amoatos one a hour earlier than dominos lol
Atmosphere: 1
Food: 2
Service: 1
They need to get their act together. 30 minutes after ordering they still haven't even started making the order regardless of what their "tracker" says. Don't take the order if you can't deliver and be accurate with the expectations you set for your customers. Not the first time this has happened at thus location. Other local pizza places will be getting my business.
Service: 1
Quick and easy! Delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lava Cake, Chicken Wings, Pepperoni Pizza
Great they were open late and pizza is what I expected for a late night Domino's pick up.Dietary restrictions: Great Gluten Free Option.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza
I’m reading all the complaints people are posting and feel I should point something out. It’s Dominos, not the Ritz Carlton or Tavern on the Green. Every problem mentioned revolves around the internet or problems on a really busy night. The people that work there are absolute soldiers. The orders NEVER stop coming and this seems to be the time people want to get upset like these folks have anything to do with it. It’s not a mom and pop shop, it’s corporate and they change settings and notifications without telling them. It’s an app people, not a freaking oracle. Try to understand that you aren’t special and you won’t get anywhere berating the employees. If this is what you have to complain about, get a hobby, nobody is interested in how upset you are that your order is delayed on a busy night. Learn to cook if it’s such a problem.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Ordered two pizzas from here one with jalapeños and one without. We got both pizzas and the one without jalapeño was for someone who is very sensitive to spicy food. The pizza had bits of jalapeño on it and had jalapeño juice on it. They obviously put it on pizza but instead of starting over they just took them off. I work in the food industry and know that if you put any item that’s not on the pizza you have to start over. Last time I was in there I could see the workers were not using gloves when putting ingredients on it and didn’t see any wash their hands. I think this place has an absolute minimum of following health and safety guidelines. I do not recommend anyone who wants to eat safe clean food should eat here. Lastly you can’t always fix things with refunds, just care more and do better instead of acting like you care when you don’t.
Atmosphere: 1
Food: 1
Service: 1
Very good customer service!! I ordered delivery right at 10pm and the employee was very polite and courteous. The delivery driver was also super friendly and went above and beyond. I seen a few of the reviews for this location but I cannot agree with them at all. The food was great and the employees were pleasant! I Highly recommend this location!!
Food: 5
Service: 5
We have been ordering from this dominos for years. Last year we stopped because the wait times were not reliable and it took over an hour to get our pizza. We were busy this evening and so decided to see if things had gotten better so we ordered. The tracker gave a time estimate at 20-25 minutes. Great! Over a half hour went by and it still said prep. My husband went to pick up thinking something was wrong with the tracker. He got there, was told it hadn’t even been started yet and waited another 20 minutes before it finally said “in the oven”. Our kids are hungry, it’s dinner time. We ordered early thinking there would be no problem. We’re done! From now on we’ll order from one of the local businesses. They are quicker and much better at customer service.
I changed this chain store score from a 3 to a 4. Thats about the best I can give for any chain. I was going to give a rating of 2 in the beginning but they've been there so long, I hated to. And so, since the owner seems to be paying attention and the mistakes made weren't worth spoiling our relationship, lol, I won't express what ended up being just a couple bad trips in a row. And to top it off, I hadn't been there in some time, so... lets just say that I was starting to see why. But I hung in there, ordered a few more times, and I ordered the best pizza I've had in a while tonight. Thanks!
Atmosphere: 4
Food: 4
Service: 4
Food was killer tonight.Just like anywhere, the food can depend on the day and who’s working.Sometimes it wasn’t the best. Sometimes it wasn’t the worst.But whoever was working tonight, nailed our food. Thank you!
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Delivery driver Kay is literally useless. Made no attempt to deliver our food. Sat in her car 3 blocks away and made us walk to it. On top of it being half an hour late, and us having to contact the store twice just to get our food.
I placed an order for pickup it took a moment for order to get together and for myself to be approached by the cashier as they were busy but the food was great. I suggest the spinach feta cheesy bread or swapping out BBQ sauce for pizza sauce.Parking: Parking spots are located on the side and in front of the store.Kid-friendliness: They have a spot where kids can watch the dough being made!Wheelchair accessibility: They have wheelchair accessible doors but they are not automatic.
Recommended dishes: Tater Tots, Lava Cake, Chicken Wings, Pepperoni Pizza
The food is good, however when I just called to place an order, the girl on the other end sounded short and very angry. She really didn't seem to want to answer my questions or even just be on the phone. I'm not used to ordering online, which is one reason why I called. When I called, I was polite, saying hello and that I had a couple of questions about ordering.. Another reason why I called was because of my eyesight, I had trouble seeing what the costs were in the online menu. I know that the Holidays were bad for some. They were terrible for me and in part because of cold and mean people. I usually don't make a deal out of people who are harsh, however I am tired of dealing with it. I might not be able to deal with this Domino's for a while. Too afraid to.
Atmosphere: 1
Food: 4
Service: 1
Hi I ordered 2 pizzas for delivery, it got here late and the pizza was cool to the touch. The driver map told us he was 1 minute out and he drove by us. When I called they said he was going to topsham first. Anyway we refused the pizza due to being not correct. That means my friend and I will go the whole day without food. The lady that answered the phone acted like she didn't care.
Atmosphere: 2
Food: 1
Service: 1
I ordered online with the drop pin delivery option.after two hours of waiting i call and cancel the order and asked for a refund..sooo i go home to eat lunch and the order was on my porch cold..they dont bother with the drop pin and deliver it to the house?why offer the drop pin option?Called back to let them know its here and i did not want it.So i get an additude and told "i dont care what you do with it.throw it away i dont care.no sorry or anything.Never again will i or should anyone order from there.This is not the first time this has happened..wont happen again
Atmosphere: 1
Food: 1
Service: 1