First of all they had nothing to drink besides lemonade and fruit punch, which we didn't want so we ended up paying for a meal and not getting a drink, they were all out of several sauces, the coleslaw was weird, it was thick and creamy, it didn't taste anything like it always has, I swear they used something else instead of mayonnaise in it, it ended up in the trash, and they forgot part of our order. Not impressed at all.
Atmosphere: 2
Food: 2
Service: 1
Sean F
Wish I could do no stars. Walked in to try to order food for 2 people. Waited almost an hour before canceling and asked for a refund. Employees were yelling back and forth. I watched several other customers cancel orders. It was a very surreal experience, and to top it off they had the courage to ask for me to wait just a little longer. Don’t go if you want food in less than an hour.
Atmosphere: 1
Food: 1
Service: 1
Joanna Stein
Prices charged are different then what is on the menu. Why do they need to charge 10 cents for a bag!?!? Stop nickle and diming everyone! Just cover the fee yourself!
Daniel Godin
I asked for no pickles because my kids are all allergic to pickles. They put pickles on every single sandwich. Then, when I went to have them remake it, they covered it so much in mayonnaise that you could not even pick up either sandwich so they had to make the sandwich three times wrong before I eventually just gave up What a waste of money never be back again. Service was horrible and whoever is reheating things on there and putting simple condiments down can’t even follow directions.
Atmosphere: 1
Food: 1
Service: 1
Max Well
This the BEST KFC I’ve ever been to. The chicken was spot on fresh and perfect. With friendly staff. You really have to go to other really awful KFC (ie Pleasantville NJ) to appreciate the good ones
Atmosphere: 5
Food: 5
Service: 5
Samantha Hart
It's fun to stand at the register and look stupid. No offense but someone could have said be right with you. No one acknowledged I was here. I've worked food service before. Worst place I've ever been too!
Service: 1
cloe ochampaugh
Usually i have a great experience here but tonight i sat in the drive thru for 30 mins no one even said they’ll be with me soon or anything nothing from anyone the whole 30 mins I had to physically go inside to put in an order the guy at the register didn’t even look like he wanted to be there
Atmosphere: 2
Food: 5
Service: 2
Owen Perry
I sat in line for 30 mins and no one would take my order. And the don't do half gallon drinks.
Atmosphere: 3
Food: 4
Service: 1
Mel T
**ZERO STARS!!** Sat in the drive thru line at the order speaker for 15 mins to order. Then another 25! to get to the pick-up window! Workers were just wandering around inside. The place is filthy and needs to have a surprise inspection ASAP!
Atmosphere: 1
Food: 1
Service: 1
Tara Graves
Beyond over this location always having the WORST customer service and food quality. With the amount of money I’ve spent for food I wouldn’t even feed an animal is ridiculous. To spend money the money I’m spending you’d think the food would be edible. Here’s to more food ending up in the trash.
Just ordered from the Brunswick, Maine KFC. Worst experience ever. Prepaid through the app, went to pick up. First of all, the place is trashed. Workers are rude, trash everywhere and tables dirty. Had to go back in because there was no gravy. Got the food home, open the large potatoes(that were not even half full) and theres a fruit fly walking around in the potatoes. No butter for the biscuits. Potatoes were watery as well. Decided to check the chicken and found a long black hair attached to the skin. Definitely done at that point. Disgusting restaurant. I have pictures as well.
Nathan Carpenter
After sitting in the drive through for 25 minutes (like usual for this place) I pulled around, and checked my order cause it's usually wrong. And sure enough, I got half of my order right this time, and was handed a Baja blast when I said Pepsi. If they slowed down and paid attention to what goes where, itd probably wouldn't be half bad.
Atmosphere: 1
Food: 1
Service: 1
William Maffett
This service was quick and the food was fresh good 👍.
Atmosphere: 5
Food: 5
Service: 5
Linda Datavs
To go order no napkins and no silverware. The chicken pot pies crust wasn’t completely done and some of the chicken was so tough you couldn’t eat it.
Atmosphere: 3
Food: 3
Service: 3
Miranda Wildes
If I could have left a negative star review I would have ten fold. The employees openly laughed at a woman just asking for her food she had paid for over half an hour previously. Witnessed all employees not washing hands before handling food, as well as all employees putting in more effort into not doing their job than just doing it. Absolutely deplorable behavior and representation of both fast food chains at this location. I feel bad for whoever owns this building because I know first hand having employees like that guarantees a massive loss in possible profits. Horrible.
First of all they had nothing to drink besides lemonade and fruit punch, which we didn't want so we ended up paying for a meal and not getting a drink, they were all out of several sauces, the coleslaw was weird, it was thick and creamy, it didn't taste anything like it always has, I swear they used something else instead of mayonnaise in it, it ended up in the trash, and they forgot part of our order. Not impressed at all.
Atmosphere: 2
Food: 2
Service: 1
Wish I could do no stars. Walked in to try to order food for 2 people. Waited almost an hour before canceling and asked for a refund. Employees were yelling back and forth. I watched several other customers cancel orders. It was a very surreal experience, and to top it off they had the courage to ask for me to wait just a little longer. Don’t go if you want food in less than an hour.
Atmosphere: 1
Food: 1
Service: 1
Prices charged are different then what is on the menu. Why do they need to charge 10 cents for a bag!?!? Stop nickle and diming everyone! Just cover the fee yourself!
I asked for no pickles because my kids are all allergic to pickles. They put pickles on every single sandwich. Then, when I went to have them remake it, they covered it so much in mayonnaise that you could not even pick up either sandwich so they had to make the sandwich three times wrong before I eventually just gave up What a waste of money never be back again. Service was horrible and whoever is reheating things on there and putting simple condiments down can’t even follow directions.
Atmosphere: 1
Food: 1
Service: 1
This the BEST KFC I’ve ever been to. The chicken was spot on fresh and perfect. With friendly staff. You really have to go to other really awful KFC (ie Pleasantville NJ) to appreciate the good ones
Atmosphere: 5
Food: 5
Service: 5
It's fun to stand at the register and look stupid. No offense but someone could have said be right with you. No one acknowledged I was here. I've worked food service before. Worst place I've ever been too!
Service: 1
Usually i have a great experience here but tonight i sat in the drive thru for 30 mins no one even said they’ll be with me soon or anything nothing from anyone the whole 30 mins I had to physically go inside to put in an order the guy at the register didn’t even look like he wanted to be there
Atmosphere: 2
Food: 5
Service: 2
I sat in line for 30 mins and no one would take my order. And the don't do half gallon drinks.
Atmosphere: 3
Food: 4
Service: 1
**ZERO STARS!!**
Sat in the drive thru line at the order speaker for 15 mins to order. Then another 25! to get to the pick-up window! Workers were just wandering around inside. The place is filthy and needs to have a surprise inspection ASAP!
Atmosphere: 1
Food: 1
Service: 1
Beyond over this location always having the WORST customer service and food quality. With the amount of money I’ve spent for food I wouldn’t even feed an animal is ridiculous. To spend money the money I’m spending you’d think the food would be edible. Here’s to more food ending up in the trash.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Just ordered from the Brunswick, Maine KFC. Worst experience ever. Prepaid through the app, went to pick up. First of all, the place is trashed. Workers are rude, trash everywhere and tables dirty. Had to go back in because there was no gravy. Got the food home, open the large potatoes(that were not even half full) and theres a fruit fly walking around in the potatoes. No butter for the biscuits. Potatoes were watery as well. Decided to check the chicken and found a long black hair attached to the skin. Definitely done at that point. Disgusting restaurant. I have pictures as well.
After sitting in the drive through for 25 minutes (like usual for this place) I pulled around, and checked my order cause it's usually wrong. And sure enough, I got half of my order right this time, and was handed a Baja blast when I said Pepsi. If they slowed down and paid attention to what goes where, itd probably wouldn't be half bad.
Atmosphere: 1
Food: 1
Service: 1
This service was quick and the food was fresh good 👍.
Atmosphere: 5
Food: 5
Service: 5
To go order no napkins and no silverware. The chicken pot pies crust wasn’t completely done and some of the chicken was so tough you couldn’t eat it.
Atmosphere: 3
Food: 3
Service: 3
If I could have left a negative star review I would have ten fold. The employees openly laughed at a woman just asking for her food she had paid for over half an hour previously. Witnessed all employees not washing hands before handling food, as well as all employees putting in more effort into not doing their job than just doing it. Absolutely deplorable behavior and representation of both fast food chains at this location. I feel bad for whoever owns this building because I know first hand having employees like that guarantees a massive loss in possible profits. Horrible.
Atmosphere: 1
Service: 1
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