McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
154 Pleasant St, Brunswick
(207) 725-0767
About McDonald's
Customers' Favorites
McDonald's Reviews
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Food was good and order came out fast but the guy working the front window just hands me my drinks and bag without saying a word. got shorted on a fry. what happened to good customer service anyway?? a simple thank you or have a nice day goes a long way in this Industry. "if you don't treat the customer right, somebody else will". have a great day.
edit- a week later, same location. gives us a diet Pepsi instead of a regular and fries are barely warm at lunch time. this...read full review
Yesterday I went for a food run for 3 of us at work. I pulled up to the drive through window and said “ I have 3 separate orders”. They replied back“ we can only take 2. I laughed and thought they were kidding. I proceeded to give them my orders. When it came to my 3rd order an older lady replied “ she told you only 2 orders par car”. I told them I thought they were kidding who does that. No explanation no sorry no nothing. So, I took my 2 orders and drove around pulled...read full review
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
People in Brunswick Also Viewed
McDonald's is a popular spot, with food that is usually pretty good, especially compared to other locations. The staff is kid-friendly and can handle large crowds, such as the over 50 kids who ordered on a particular day. However, some issues with service have been reported. For example, soda machines may not always work as expected, and some customers may experience a delay in receiving their orders. While the staff is generally nice, there have been instances of managers being uncooperative and dismissive of customer concerns. Recently, a customer waited 8 minutes for their food, despite only having one car ahead. They were given another person's order by mistake and had to wait longer for their own, which included a fish sandwich and fries. The store was also understaffed, but the manager, Lutrell, was praised for his cheerful attitude and calmness despite the busy situation. Customers appreciated his helpfulness and felt he deserved a raise. Overall, the staff’s hard work and friendliness are notable, but occasional delays and service issues have been experienced.