They need customer service training. Approach is key and yours is not unlocking any doors.
I’ll take my business to Aroma Joe’s or another Dunkin not owned by this franchise (DD Franchise LLC). The coffee is good though - shame the service is rude.
Atmosphere: 1
Service: 1
Daniel Cardinale
Quick and easy drive through! Grabbed the $6 deal ! Perfect!
Atmosphere: 5
Food: 5
Service: 5
Patrick Mclaughlin
Every Sunday morning I head to Dunks in Cornish to get 2 bacon egg and cheese sandwiches, 1 with extra bacon and 2 coffees. Order seems simple enough. Well, every week they would somehow miss the extra bacon and I would have to go into the store to have the order corrected, which they would do. After several weeks of this Sunday morn ritual, I was once again walking into the store to get what I ordered and overheard “here he comes again”. So I bit my tongue ( which was very difficult) and decided it was best to change our Sunday morn routine. Two months later I decided to give our old routine another try. Guess what happened, once again my order of 2 bacon egg and cheese sandwich’s one with extra bacon had a combined total of 5 half slices of bacon, the equivalent of one normal sandwich plus a half slice. I should have known better and checked the order like I usually do, but was in a hurry to get back home. Maybe my order is difficult one , or maybe it’s done on purpose because I’ve gone back in so many, many, many times to get what I ordered, I don’t know. What I do know is that the service could not get any worse. I’ve only had this issue on Sunday and an occasional Monday mornings. We get the same order once in a while in the early evening and have never once had this problem.
D G
On my way to New Hampshire I stopped in and on my way back I stopped in. Both times I waited at the counter for at least 6 or 7 minutes while no less than 6 employees were on duty. My first time there I had to let them know I was there. Pretty frustrating .I guess I'm used to the immediate service at all the other dunkin' donuts I go to.
Atmosphere: 3
Food: 4
Service: 3
Selina Diffin
It's from convenient and delicious.
Atmosphere: 4
Food: 4
Service: 4
Jeremy A
I've been stopping at this dunkin' donuts for forever
I have never received anything less than five stars so I don't know what all these other people are complaining about
I'LL BE BACK!!!!!
Atmosphere: 5
Food: 5
Service: 5
Russell Hoyt
Love coffee
Atmosphere: 5
Food: 5
Service: 5
Gabriyl Rea
The woman taking my order was absolutely wonderful. But I waited for 15 minutes for three drinks and 2 food items. 10 people behing the counter, there was a bag on the counter that someone put down and didn't say anything until maybe 5 minutes after waiting one of the people come over and ask and threw it closer to me and said there bye.
Atmosphere: 1
Food: 5
Service: 1
Zachariah Buddemeyer
3rd time in a row I’ve gotten a bagel and it was disgusting. Today it was completely burnt black and cold, it was as hard as a brick and looked like it was cooked the night before and the cream cheese was sloppily put on and appeared to be starting to curdle…that is disgusting. No one is gonna eat that. 90% of the energy punches are filled with nothing but syrup and ice or have no syrup whatsoever. And that’s just the start.I don’t know how this place is still allowed to be open. A very select few of the staff are nice and do their job well enough, but most stand there looking at your unfinished order, talking to their “coworker” for 10 minutes, only to slap a brick of old cream cheese between to slices of cold burnt bread and call it good.5 stars to the 2 or 3 competent employees that have common sense.
Atmosphere: 1
Food: 1
Service: 1
Melissa Sanborn
I was very disappointed. I ordered a jelly donut but they were out so they were nice enough to give me 5 jelly munchkins instead. Then to find no jelly in any the
The 2 ladies working tonight messed up my coffee then proceded to ignore me for a good 10 min before getting me a simple cream only coffee. They were extremely rude.
Brooke Hanrahan
messes up my coffee order every single time i
Atmosphere: 1
Food: 1
Service: 1
John H Gaffey
Dunkin is the standard/average coffee shop in the region. Service is great, usually. Food and drinks are fine. I go there almost everyday. Compared to local coffee shops, the atmosphere is more like a fast food restaurant. Digital menus instead of chalkboards, brightly lit, lacking the culture of a real coffee shop. I prefer to just use the drive-thru. If you need coffee and some quick food, they get the job done and the staff is friendly.
Parking: The actual lot isn't that big, but the grocery plaza that abuts it has a large lot with ample parking.
They need customer service training. Approach is key and yours is not unlocking any doors.
I’ll take my business to Aroma Joe’s or another Dunkin not owned by this franchise (DD Franchise LLC). The coffee is good though - shame the service is rude.
Atmosphere: 1
Service: 1
Quick and easy drive through! Grabbed the $6 deal ! Perfect!
Atmosphere: 5
Food: 5
Service: 5
Every Sunday morning I head to Dunks in Cornish to get 2 bacon egg and cheese sandwiches, 1 with extra bacon and 2 coffees. Order seems simple enough. Well, every week they would somehow miss the extra bacon and I would have to go into the store to have the order corrected, which they would do. After several weeks of this Sunday morn ritual, I was once again walking into the store to get what I ordered and overheard “here he comes again”. So I bit my tongue ( which was very difficult) and decided it was best to change our Sunday morn routine. Two months later I decided to give our old routine another try. Guess what happened, once again my order of 2 bacon egg and cheese sandwich’s one with extra bacon had a combined total of 5 half slices of bacon, the equivalent of one normal sandwich plus a half slice. I should have known better and checked the order like I usually do, but was in a hurry to get back home. Maybe my order is difficult one , or maybe it’s done on purpose because I’ve gone back in so many, many, many times to get what I ordered, I don’t know. What I do know is that the service could not get any worse.
I’ve only had this issue on Sunday and an occasional Monday mornings. We get the same order once in a while in the early evening and have never once had this problem.
On my way to New Hampshire I stopped in and on my way back I stopped in. Both times I waited at the counter for at least 6 or 7 minutes while no less than 6 employees were on duty. My first time there I had to let them know I was there. Pretty frustrating .I guess I'm used to the immediate service at all the other dunkin' donuts I go to.
Atmosphere: 3
Food: 4
Service: 3
It's from convenient and delicious.
Atmosphere: 4
Food: 4
Service: 4
I've been stopping at this dunkin' donuts for forever
I have never received anything less than five stars so I don't know what all these other people are complaining about
I'LL BE BACK!!!!!
Atmosphere: 5
Food: 5
Service: 5
Love coffee
Atmosphere: 5
Food: 5
Service: 5
The woman taking my order was absolutely wonderful. But I waited for 15 minutes for three drinks and 2 food items. 10 people behing the counter, there was a bag on the counter that someone put down and didn't say anything until maybe 5 minutes after waiting one of the people come over and ask and threw it closer to me and said there bye.
Atmosphere: 1
Food: 5
Service: 1
3rd time in a row I’ve gotten a bagel and it was disgusting. Today it was completely burnt black and cold, it was as hard as a brick and looked like it was cooked the night before and the cream cheese was sloppily put on and appeared to be starting to curdle…that is disgusting. No one is gonna eat that. 90% of the energy punches are filled with nothing but syrup and ice or have no syrup whatsoever. And that’s just the start.I don’t know how this place is still allowed to be open. A very select few of the staff are nice and do their job well enough, but most stand there looking at your unfinished order, talking to their “coworker” for 10 minutes, only to slap a brick of old cream cheese between to slices of cold burnt bread and call it good.5 stars to the 2 or 3 competent employees that have common sense.
Atmosphere: 1
Food: 1
Service: 1
I was very disappointed. I ordered a jelly donut but they were out so they were nice enough to give me 5 jelly munchkins instead. Then to find no jelly in any the
Atmosphere: 3
Food: 1
Service: 5
Restaurantji Recommends
The 2 ladies working tonight messed up my coffee then proceded to ignore me for a good 10 min before getting me a simple cream only coffee. They were extremely rude.
messes up my coffee order every single time i
Atmosphere: 1
Food: 1
Service: 1
Dunkin is the standard/average coffee shop in the region. Service is great, usually. Food and drinks are fine. I go there almost everyday. Compared to local coffee shops, the atmosphere is more like a fast food restaurant. Digital menus instead of chalkboards, brightly lit, lacking the culture of a real coffee shop. I prefer to just use the drive-thru. If you need coffee and some quick food, they get the job done and the staff is friendly.
Parking: The actual lot isn't that big, but the grocery plaza that abuts it has a large lot with ample parking.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Bacon Egg and Cheese, Croissant, Donuts, Everything Stuffed Bagel Minis, Munchkins Donut Hole Treats
Great place
Atmosphere: 5
Food: 5
Service: 5
My drink was made incorrectly. I ordered a blueberry drink and I received raspberry. I ordered 5 shots Carme one shots blueberry and got theee of
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Donuts, Egg and Cheese
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