I’m always a generous tipper at drive throughs because I used to be in that line of work. Tipping has always been my way of showing appreciation. I was disappointed to learn that tipping is no longer allowed here? For a company that generates billions in annual sales, the random policy here feels unnecessary.
If tips aren’t allowed, wages should reflect that. Good employees shouldn’t lose out on appreciation because of a corporate policy
Atmosphere: 1
Food: 1
Service: 5
Paul Blackstone
Always get egg and cheese crossing with coffee. Check to see if they have any specials first because you might get a better deal.
Atmosphere: 3
Food: 5
Service: 5
Danieliah Bookal
I have ordered online twice breakfast sandwich and a hot chocolate and yet both times I got coffee what is so hard to put hot chocolate instead of hot coffee!!!!!
Atmosphere: 2
Food: 2
Service: 2
Dee X
They have longer lines than McDonald's. It is so slow. The one near the Mill Mall is 10's busier yet, ALWAYS faster. They need training on customer service.
Atmosphere: 5
Food: 5
Service: 1
Alex Laieski
The coffee was good as well as the service.
Elizabeth Garza
Workers are rude and disconnected. I waited over 30 minutes inside to get serviced, then told all the types of donuts were out of. Girl did not know how to do a refund, asked around until someone gave me back my money. I will never ever go back again. Horrible service in Ellsworth, Maine store with the drive thru.
Atmosphere: 1
Food: 1
Service: 1
d clark
The man behind the counter was friendly, quick, and made my drink perfectly!
People are working very hard in here - with smiles on their faces! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Andie Heydt
We accidentally ordered at the wrong Dunkin and the woman up front did an amazing job saving us the trip! Both managers were pep talking their subordinates and creating a positive work environment. This is honestly the first Dunkin I’ve been to where the employees were very positive to the customers and each other.
Atmosphere: 4
Food: 5
Service: 5
Caleb Schmidt
Completely messed up my order, missing half my order and the coffee was something completely different than what I ordered. The guy taking the order hardly understood English.
I’m always a generous tipper at drive throughs because I used to be in that line of work. Tipping has always been my way of showing appreciation. I was disappointed to learn that tipping is no longer allowed here? For a company that generates billions in annual sales, the random policy here feels unnecessary.
If tips aren’t allowed, wages should reflect that. Good employees shouldn’t lose out on appreciation because of a corporate policy
Atmosphere: 1
Food: 1
Service: 5
Always get egg and cheese crossing with coffee. Check to see if they have any specials first because you might get a better deal.
Atmosphere: 3
Food: 5
Service: 5
I have ordered online twice breakfast sandwich and a hot chocolate and yet both times I got coffee what is so hard to put hot chocolate instead of hot coffee!!!!!
Atmosphere: 2
Food: 2
Service: 2
They have longer lines than McDonald's. It is so slow. The one near the Mill Mall is 10's busier yet, ALWAYS faster. They need training on customer service.
Atmosphere: 5
Food: 5
Service: 1
The coffee was good as well as the service.
Workers are rude and disconnected. I waited over 30 minutes inside to get serviced, then told all the types of donuts were out of. Girl did not know how to do a refund, asked around until someone gave me back my money. I will never ever go back again. Horrible service in Ellsworth, Maine store with the drive thru.
Atmosphere: 1
Food: 1
Service: 1
The man behind the counter was friendly, quick, and made my drink perfectly!
Atmosphere: 5
Food: 5
Service: 5
Terrible service.. kiosk only and they don’t work
Got ice coffee for ride home was good
Atmosphere: 5
Food: 5
Service: 5
This place is always busy only reason for 3 stars
Restaurantji Recommends
Awesome location, staff, and service!!!
Atmosphere: 5
Food: 5
Service: 5
Clean and fresh food
Atmosphere: 5
Food: 5
Service: 5
People are working very hard in here - with smiles on their faces! Thank you!
Atmosphere: 5
Food: 5
Service: 5
We accidentally ordered at the wrong Dunkin and the woman up front did an amazing job saving us the trip! Both managers were pep talking their subordinates and creating a positive work environment. This is honestly the first Dunkin I’ve been to where the employees were very positive to the customers and each other.
Atmosphere: 4
Food: 5
Service: 5
Completely messed up my order, missing half my order and the coffee was something completely different than what I ordered. The guy taking the order hardly understood English.
Atmosphere: 3
Food: 2
Service: 1
Loading...