Pretty sad when you show up at 8:30 and it says that the store closes at 9:00 you put a mobile order in and you can't receive it because they decided that they changed their hours without alerting the public or changing the sign that shows the store hours I'd like to know who's just making these decisions glad you can waste my gas and my time I will be reporting this to the higher-ups This is BS. This is got to be the worst store location I've ever seen.
Atmosphere: 1
Food: 1
Service: 1
L air:
Kendrick offered great service and kindness when ordering. He also recommended a drink I order regularly now lol
Kylee Weber
Kendrick was an amazing worker even when we came in at closing time. His personality was on top. Thanks Kendrick!
Katelyn Jones
A few of us came in late at closing time, but Kendrick still provided us with exceptional, friendly service.
Aubrei Jalbert
i had the pleasure to meet kendrick because there was a mix up in an order that we placed and he was so pleasant and professional and kind about fixing the problem quickly! he is a true gem! and dunkin is lucky to have him. thanks again kendrick
Atmosphere: 5
Food: 5
Service: 5
TriparisanGo Community
Was rushed to the counter by Heidi, saw her do it to the person after me, and they stormed out. She has a negative impact on atmosphere and profit.
Atmosphere: 1
Food: 3
Service: 1
Kendrick Williamson
I really think Kendrick is the man and the best at customer service of the place. Kendrick always goes above and beyond for the customers and tries to make sure they all leave with a smile. He also stirs the mocha coffees the best. Ask him for a knock knock joke and he’ll give you a funny one.
Austin Garrett
Heidi provides the worst customer service in town (pr that I have ever had). Unbelievably rude, and never reprimanded for it.
Jonny Wakefield
Watered down coffee didn’t even fill. Ordered a large and bought a medium worth of coffee. I have picture but won’t let me upload.
Forgot my bagel. Totally undetectable. But I literally have to pay for this cream cheese. Effort goes a LONG way
Atmosphere: 1
Food: 1
Service: 1
Thomas Smalley
My server Breece!!!! Made the best freshly brewer coffee exactly the way I like it. She has a positive attitude and rocked on communication..5 stars. Thank you for the inspiration at the end of à long day..
Atmosphere: 5
Service: 5
Dave Macuga
Speed was not an issue here. Everything came out very quick and those who handed off my orders were kind.
I've never had a server tell me to hurry up and gesture with their hand in a circular motion before, but today was a first. I assure you, I wasn't slow, and yes this was the "That it? That it? That it?" server. She was very upset and threw the empty carrier tray on the counter with astonishing frustration of her morning.
Without going into more detail of what was going on, this person's anger ran the show back there and every other server seemed stressed, on edge, and uncomfortable. To those servers, this isn't how food service is everywhere or has to be where you are. I'm sorry you have to deal with that energy every morning.
Overpriced and usually slow service
Atmosphere: 3
Food: 3
Service: 3
Pretty sad when you show up at 8:30 and it says that the store closes at 9:00 you put a mobile order in and you can't receive it because they decided that they changed their hours without alerting the public or changing the sign that shows the store hours I'd like to know who's just making these decisions glad you can waste my gas and my time I will be reporting this to the higher-ups This is BS. This is got to be the worst store location I've ever seen.
Atmosphere: 1
Food: 1
Service: 1
Kendrick offered great service and kindness when ordering. He also recommended a drink I order regularly now lol
Kendrick was an amazing worker even when we came in at closing time. His personality was on top. Thanks Kendrick!
A few of us came in late at closing time, but Kendrick still provided us with exceptional, friendly service.
i had the pleasure to meet kendrick because there was a mix up in an order that we placed and he was so pleasant and professional and kind about fixing the problem quickly! he is a true gem! and dunkin is lucky to have him. thanks again kendrick
Atmosphere: 5
Food: 5
Service: 5
Was rushed to the counter by Heidi, saw her do it to the person after me, and they stormed out. She has a negative impact on atmosphere and profit.
Atmosphere: 1
Food: 3
Service: 1
I really think Kendrick is the man and the best at customer service of the place. Kendrick always goes above and beyond for the customers and tries to make sure they all leave with a smile. He also stirs the mocha coffees the best. Ask him for a knock knock joke and he’ll give you a funny one.
Heidi provides the worst customer service in town (pr that I have ever had). Unbelievably rude, and never reprimanded for it.
Watered down coffee didn’t even fill. Ordered a large and bought a medium worth of coffee. I have picture but won’t let me upload.
Restaurantji Recommends
kendrick is the man
Awesome love it wish they had more tables
Forgot my bagel. Totally undetectable. But I literally have to pay for this cream cheese. Effort goes a LONG way
Atmosphere: 1
Food: 1
Service: 1
My server Breece!!!! Made the best freshly brewer coffee exactly the way I like it. She has a positive attitude and rocked on communication..5 stars.
Thank you for the inspiration at the end of à long day..
Atmosphere: 5
Service: 5
Speed was not an issue here. Everything came out very quick and those who handed off my orders were kind.
I've never had a server tell me to hurry up and gesture with their hand in a circular motion before, but today was a first. I assure you, I wasn't slow, and yes this was the "That it? That it? That it?" server. She was very upset and threw the empty carrier tray on the counter with astonishing frustration of her morning.
Without going into more detail of what was going on, this person's anger ran the show back there and every other server seemed stressed, on edge, and uncomfortable. To those servers, this isn't how food service is everywhere or has to be where you are. I'm sorry you have to deal with that energy every morning.
Atmosphere: 1
Food: 3
Service: 1
Loading...