Was rushed to the counter by Heidi, saw her do it to the person after me, and they stormed out. She has a negative impact on atmosphere and profit.
Kendrick Williamson
I really think Kendrick is the man and the best at customer service of the place. Kendrick always goes above and beyond for the customers and tries to make sure they all leave with a smile. He also stirs the mocha coffees the best. Ask him for a knock knock joke and he’ll give you a funny one.
Austin Garrett
Heidi provides the worst customer service in town (pr that I have ever had). Unbelievably rude, and never reprimanded for it.
Jonny Wakefield
Watered down coffee didn’t even fill. Ordered a large and bought a medium worth of coffee. I have picture but won’t let me upload.
Adam Deckard
kendrick is the man
Jeffrey Kerr
Awesome love it wish they had more tables
Billie Groves
Forgot my bagel. Totally undetectable. But I literally have to pay for this cream cheese. Effort goes a LONG way
Atmosphere: 1
Food: 1
Service: 1
Thomas Smalley
My server Breece!!!! Made the best freshly brewer coffee exactly the way I like it. She has a positive attitude and rocked on communication..5 stars. Thank you for the inspiration at the end of à long day..
Atmosphere: 5
Service: 5
Dave Macuga
Speed was not an issue here. Everything came out very quick and those who handed off my orders were kind.
I've never had a server tell me to hurry up and gesture with their hand in a circular motion before, but today was a first. I assure you, I wasn't slow, and yes this was the "That it? That it? That it?" server. She was very upset and threw the empty carrier tray on the counter with astonishing frustration of her morning.
Without going into more detail of what was going on, this person's anger ran the show back there and every other server seemed stressed, on edge, and uncomfortable. To those servers, this isn't how food service is everywhere or has to be where you are. I'm sorry you have to deal with that energy every morning.
Atmosphere: 1
Food: 3
Service: 1
Vicki
This is the only place that I have ever been lucky enough to actually have the pleasure of being able to Always get a fresh coffee and I have been to thousands of different locations and I am very particular about fresh coffee Vicki Knows Dunkin donuts coffee ? better than most of the employees facts straight forward
Parking: In town located near post office, banks, grocery stores, shops, district courts, college so depending on time of day n what days most difficult days my personal opinion 1st day of months, weekend and 2pm-3pm / 5pm I found difficult with wait time, available parking,
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Wake-Up Wrap - Egg and Cheese, Loaded Hash Browns, Pumpkin Muffin, Bagels with Cream Cheese Spread, Croissant, Blueberry Iced Dunkalatte, Apple Cider Donut
After every item I ordered the lady would ask me if that's it. She said it's because I'm hesitating, but how can I hesitate if I can't even speak without her asking me "is that it". Not going back
Atmosphere: 1
Food: 3
Service: 1
Samuel Wilkinson
Kendrick is the man. My favorite Dunkin by far. Love stopping here
Gwyneth Ravenscraft
Excellent customer service during the rush! Great team!
Atmosphere: 5
Food: 5
Service: 5
Mariah Langton
Wonderful staff, especially Kendrick! He was super kind and energetic to me and my friend group, even to go as far as bringing our drinks to the table. He has gotten to know our typical order and you can tell he loves his job.
Was rushed to the counter by Heidi, saw her do it to the person after me, and they stormed out. She has a negative impact on atmosphere and profit.
I really think Kendrick is the man and the best at customer service of the place. Kendrick always goes above and beyond for the customers and tries to make sure they all leave with a smile. He also stirs the mocha coffees the best. Ask him for a knock knock joke and he’ll give you a funny one.
Heidi provides the worst customer service in town (pr that I have ever had). Unbelievably rude, and never reprimanded for it.
Watered down coffee didn’t even fill. Ordered a large and bought a medium worth of coffee. I have picture but won’t let me upload.
kendrick is the man
Awesome love it wish they had more tables
Forgot my bagel. Totally undetectable. But I literally have to pay for this cream cheese. Effort goes a LONG way
Atmosphere: 1
Food: 1
Service: 1
My server Breece!!!! Made the best freshly brewer coffee exactly the way I like it. She has a positive attitude and rocked on communication..5 stars.
Thank you for the inspiration at the end of à long day..
Atmosphere: 5
Service: 5
Speed was not an issue here. Everything came out very quick and those who handed off my orders were kind.
I've never had a server tell me to hurry up and gesture with their hand in a circular motion before, but today was a first. I assure you, I wasn't slow, and yes this was the "That it? That it? That it?" server. She was very upset and threw the empty carrier tray on the counter with astonishing frustration of her morning.
Without going into more detail of what was going on, this person's anger ran the show back there and every other server seemed stressed, on edge, and uncomfortable. To those servers, this isn't how food service is everywhere or has to be where you are. I'm sorry you have to deal with that energy every morning.
Atmosphere: 1
Food: 3
Service: 1
This is the only place that I have ever been lucky enough to actually have the pleasure of being able to Always get a fresh coffee and I have been to thousands of different locations and I am very particular about fresh coffee Vicki Knows Dunkin donuts coffee ? better than most of the employees facts straight forward
Parking: In town located near post office, banks, grocery stores, shops, district courts, college so depending on time of day n what days most difficult days my personal opinion 1st day of months, weekend and 2pm-3pm / 5pm I found difficult with wait time, available parking,
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Wake-Up Wrap - Egg and Cheese, Loaded Hash Browns, Pumpkin Muffin, Bagels with Cream Cheese Spread, Croissant, Blueberry Iced Dunkalatte, Apple Cider Donut
Restaurantji Recommends
After every item I ordered the lady would ask me if that's it. She said it's because I'm hesitating, but how can I hesitate if I can't even speak without her asking me "is that it". Not going back
Atmosphere: 1
Food: 3
Service: 1
Kendrick is the man. My favorite Dunkin by far. Love stopping here
Excellent customer service during the rush! Great team!
Atmosphere: 5
Food: 5
Service: 5
Wonderful staff, especially Kendrick! He was super kind and energetic to me and my friend group, even to go as far as bringing our drinks to the table. He has gotten to know our typical order and you can tell he loves his job.
Atmosphere: 4
Food: 5
Service: 5
Great coffee and snacks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
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