Went there at 6:30am, all the lights where off and there were two employees walking around inside. Door where locked and they were not answering drive through. No signs were posted. Horrible management!
Atmosphere: 1
Food: 1
Service: 1
Barbara
Went inside ordered a drink and a sandwich in the morning the girl making the sandwich puts her gloves on then wiped down the counter turns registere on gets pans ect. Ready then makes the sandwiches DID NOT CHANGE HER GLOVES this was in Freeport Maine I already paid for my stuff not sure if I'll eat it tho.
Atmosphere: 5
Service: 1
Lisa Truden-O'Connor
This was my favorite Dunkin until today. I can’t give the persons name who ruined it for me because she refused to give it to me and hung up on me. - I called because I had been thru the drive thru and got 2 frozen coffees. When I got home (40 minutes from Dunkin) I tasted them and realized that something was wrong with it. There was no flavor. Just tasted like watered down frozen milk. Mistakes happen…. But it’s not cheap so I called. She responded that well I made that and nothing was wrong with it and said “ so I’m confused… what do you want it to taste like?” I could see where this was going so I asked to speak to someone else - she said no that I could speak to her. She then said “ok, so what do you want me to do about it?” I asked for her manager- wasn’t going to get anywhere with her and was honestly caught off guard at her behavior over something as trivial as a coffee. She was not going to be helpful so I decided I would call back later. I asked for her name and she said “oh no, you are not getting that “ and hung up on me. So disappointed. This was my go to spot but I don’t want to subject myself to people like that over coffee. I’m still dumbfounded that someone would become so enraged at the mention of her not making our coffee correct.
Food: 1
Service: 1
Sarah Calla
It was quick.
Atmosphere: 5
Food: 5
Service: 5
John Plossay
One of the best in maine maybe the only one in maine with perfect customer service !!great job folks !!
Atmosphere: 5
Food: 5
Service: 5
Tony Jess
Very good croissant breakfast sandwich. Sufficient service and speed at the drive thru.
Food: 4
Service: 4
Allen Small
Was confused when the app let me order a cold brew coffee and it was out of stock and the person offered to make a regular iced coffee but was confused when we asked for a refund for the price difference and said she didn't know how to do that. Ended up settling on a free donut.
PP “Paul’s Patio” PaulsPatio
This is the place all things Dunkin! Fast as fast can be. Open long hours & they serve our well paid WPD/ PD who never tip these poor hard working ladies and gentlemen So tip extra help make up the cops free rides!
Kandal Thang
Drive thru line took over 10 minutes! My donut was good just it wasn't a fast service.
the hash brown bites are always cold and soggy but the egg bites are great
Atmosphere: 3
Food: 2
Service: 5
Brent Moore
On a hot summer afternoon we stopped by for a cold drink. Found a few options.
Atmosphere: 3
Food: 3
Service: 4
Jaiden B
Got a few drinks, and it took a while. It was busy when I was there, so that's probably why. However, I feel like they are understaffed.
Atmosphere: 4
Food: 5
Service: 4
Elizabeth Lawrence
Store was closed for walk-ins. Had to go through drive through. When I did, the woman at the speaker was short with me and kept cutting me off- did not tell me my total- no big deal. I pull up to the window and the older woman that took my payment snapped at me when I said she had my order wrong. And her excuse for snapping at me was because they were short staffed and she had clarified my order with me at the window but didn’t even give me a chance to speak before she walked away. I was pretty understanding and kind when I noticed it was wrong. All she had to do was correct it and move on instead of blaming the mistake on me. Looking through the window, the store was disgusting with food and trash all over the floor. I only came to this location because it was closer than the one in Yarmouth but it looks like I won’t return to this one. Miserable employees.
Atmosphere: 1
Food: 4
Service: 1
Jerry Hunsicker
We stopped in for coffee and a sandwich for breakfast. Busy location with familiar tasting food. Doesn't feel like a coffee shop really but more like a cafeteria
Parking: Plenty of parking spaces. Be prepared to walk a bit as it's a busy location.
Went there at 6:30am, all the lights where off and there were two employees walking around inside. Door where locked and they were not answering drive through. No signs were posted. Horrible management!
Atmosphere: 1
Food: 1
Service: 1
Went inside ordered a drink and a sandwich in the morning the girl making the sandwich puts her gloves on then wiped down the counter turns registere on gets pans ect. Ready then makes the sandwiches DID NOT CHANGE HER GLOVES this was in Freeport Maine I already paid for my stuff not sure if I'll eat it tho.
Atmosphere: 5
Service: 1
This was my favorite Dunkin until today. I can’t give the persons name who ruined it for me because she refused to give it to me and hung up on me. - I called because I had been thru the drive thru and got 2 frozen coffees. When I got home (40 minutes from Dunkin) I tasted them and realized that something was wrong with it. There was no flavor. Just tasted like watered down frozen milk. Mistakes happen…. But it’s not cheap so I called. She responded that well I made that and nothing was wrong with it and said “ so I’m confused… what do you want it to taste like?” I could see where this was going so I asked to speak to someone else - she said no that I could speak to her. She then said “ok, so what do you want me to do about it?” I asked for her manager- wasn’t going to get anywhere with her and was honestly caught off guard at her behavior over something as trivial as a coffee. She was not going to be helpful so I decided I would call back later. I asked for her name and she said “oh no, you are not getting that “ and hung up on me. So disappointed. This was my go to spot but I don’t want to subject myself to people like that over coffee. I’m still dumbfounded that someone would become so enraged at the mention of her not making our coffee correct.
Food: 1
Service: 1
It was quick.
Atmosphere: 5
Food: 5
Service: 5
One of the best in maine maybe the only one in maine with perfect customer service !!great job folks !!
Atmosphere: 5
Food: 5
Service: 5
Very good croissant breakfast sandwich. Sufficient service and speed at the drive thru.
Food: 4
Service: 4
Was confused when the app let me order a cold brew coffee and it was out of stock and the person offered to make a regular iced coffee but was confused when we asked for a refund for the price difference and said she didn't know how to do that. Ended up settling on a free donut.
This is the place all things Dunkin!
Fast as fast can be. Open long hours & they serve our well paid WPD/ PD who never tip these poor hard working ladies and gentlemen So tip extra help make up the cops free rides!
Drive thru line took over 10 minutes! My donut was good just it wasn't a fast service.
Busy crowded loud
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Bacon Egg and Cheese
Restaurantji Recommends
the hash brown bites are always cold and soggy but the egg bites are great
Atmosphere: 3
Food: 2
Service: 5
On a hot summer afternoon we stopped by for a cold drink. Found a few options.
Atmosphere: 3
Food: 3
Service: 4
Got a few drinks, and it took a while. It was busy when I was there, so that's probably why. However, I feel like they are understaffed.
Atmosphere: 4
Food: 5
Service: 4
Store was closed for walk-ins. Had to go through drive through. When I did, the woman at the speaker was short with me and kept cutting me off- did not tell me my total- no big deal. I pull up to the window and the older woman that took my payment snapped at me when I said she had my order wrong. And her excuse for snapping at me was because they were short staffed and she had clarified my order with me at the window but didn’t even give me a chance to speak before she walked away. I was pretty understanding and kind when I noticed it was wrong. All she had to do was correct it and move on instead of blaming the mistake on me. Looking through the window, the store was disgusting with food and trash all over the floor. I only came to this location because it was closer than the one in Yarmouth but it looks like I won’t return to this one. Miserable employees.
Atmosphere: 1
Food: 4
Service: 1
We stopped in for coffee and a sandwich for breakfast. Busy location with familiar tasting food. Doesn't feel like a coffee shop really but more like a cafeteria
Parking: Plenty of parking spaces. Be prepared to walk a bit as it's a busy location.
Atmosphere: 2
Food: 4
Service: 3
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