Wicked Whoopies is a nice store, and the whoopie pies are great! I do wish they would offer more of the smaller ones though. I have visited this store several times over the years, and I can not recall anytime when there was great customer service or friendly people that work there. Our most recent visit was on 10/29/25, and we were stared at the entire time (by two staff) while making our selections and not greeted or thanked. Customer service is poor and needs much improvement!
Atmosphere: 4
Food: 5
Service: 1
John Filicetti
If you like Whoopi’s pies, you will love this place!
Atmosphere: 5
Food: 5
Service: 5
Bob Seymore
Really nice place,staff very friendly,many choices of whoopies
Atmosphere: 5
Food: 5
Service: 5
JVWNYC89
I stopped in on Sept. 14 about an hour before it closed and boy am I glad I made it! I haven't had a whoopie pie in probably about 20 years and when I found this place online I knew I needed to check it out while in Freeport. I got a bunch of different varieties along with multiple traditional/original whoopies and OMG they were wonderful!!! I highly recommend going there!
Jenn Perkins
Above and beyond!
Atmosphere: 5
Food: 5
Service: 5
Denise Piro
Love these Whoopie pies. Best I’ve ever had but they are pricey
Steve Harris
Nice woman directed us to restrooms and coffee. The whoopie pies were delicious.
Atmosphere: 5
Food: 5
Service: 5
ifish73
They were out of a lot of flavors.
Atmosphere: 4
Food: 4
Service: 4
Joey K
Really cute whoopie pie store. The interior is really nice and it is a fun place to stop while walking through Freeport.
Atmosphere: 5
Food: 5
Service: 5
Shannon Demers
After doing a blind taste test of all the favorite whoopie pies in the greater Portland/lewiston area, wicked whoopies was the clear winner. I had low expectations for these after hearing from others that they’re very sugary. Although they are a bit sugary I didn’t mind because whoopie pies are sugary and I didn’t think these were obnoxiously sweet. Compared to other whoopie pies in the area they have the best texture by far! And the minis are the perfect bite if you don’t want a whole whoopie pie.
I placed an order at the beginning of June to send to a colleague. I received an email that my order was processed and that I would receive an email from UPS with tracking details. I never received another email with that information and my colleague didn’t receive the order, but the money was out of my account right away.
I have tried emailing customer service and I called the store to see if they can help and provide me an update. The store sent an email on my behalf to their customer service and never heard back either.
It’s been well over a month since I placed the order, weeks of me trying to reach someone and no one has responded. I’m beyond disappointed in this business and will never order from them again.
SINAFOLD
Yum!!! 10/10
Atmosphere: 5
Food: 5
Service: 5
Smores D
⭐☆☆☆☆ I’m extremely disappointed and frustrated with my experience ordering from Wicked Whoopies. I placed an order weeks ago, and although the package was marked as delivered, it was sent to the wrong address. After reaching out to UPS, I was told the error was actually on the shipper’s end - not theirs. So I contacted Wicked Whoopies directly and explained everything in full.
To be clear, I didn’t ask for a refund. I simply requested that they send a replacement order, which felt like a reasonable solution given the situation. They responded to my initial email and said they would follow up. I replied right away - and that’s where the communication stopped. Unfortunately, not only has my last email gone unanswered, but their lack of response and accountability has left me feeling dismissed and unheard.
I expected some level of care or support, especially from a small business that expects loyalty and respect from its buyers. The silence is very telling..
This order was supposed to be a gift for my daughter for a party I planned in her honor. After the package was delivered to the wrong address, I pushed the party back hoping for a resolution. Eventually, I had to cancel it altogether since I never received a replacement, and I’m still stuck in the middle of a time-consuming dispute process trying to get my money back.
As a customer who spent $70 of hard-earned money, this whole experience has been deeply upsetting. I will no longer support this business, and I wouldn’t recommend that anyone else continue spending their money with a company that refuses to treat its customers with the same care and integrity it expects from them.
I will also be following up with the Better Business Bureau (BBB) in order to seek a resolution, because at this point, it’s clear I cannot count on Wicked Whoopies to do the right thing on their own.
Do better.
Mel T
You made our Daughter's special day the best! All the guests loved your whoopie pies!!
Wicked Whoopies is a nice store, and the whoopie pies are great! I do wish they would offer more of the smaller ones though. I have visited this store several times over the years, and I can not recall anytime when there was great customer service or friendly people that work there. Our most recent visit was on 10/29/25, and we were stared at the entire time (by two staff) while making our selections and not greeted or thanked. Customer service is poor and needs much improvement!
Atmosphere: 4
Food: 5
Service: 1
If you like Whoopi’s pies, you will love this place!
Atmosphere: 5
Food: 5
Service: 5
Really nice place,staff very friendly,many choices of whoopies
Atmosphere: 5
Food: 5
Service: 5
I stopped in on Sept. 14 about an hour before it closed and boy am I glad I made it! I haven't had a whoopie pie in probably about 20 years and when I found this place online I knew I needed to check it out while in Freeport. I got a bunch of different varieties along with multiple traditional/original whoopies and OMG they were wonderful!!! I highly recommend going there!
Above and beyond!
Atmosphere: 5
Food: 5
Service: 5
Love these Whoopie pies. Best I’ve ever had but they are pricey
Nice woman directed us to restrooms and coffee. The whoopie pies were delicious.
Atmosphere: 5
Food: 5
Service: 5
They were out of a lot of flavors.
Atmosphere: 4
Food: 4
Service: 4
Really cute whoopie pie store. The interior is really nice and it is a fun place to stop while walking through Freeport.
Atmosphere: 5
Food: 5
Service: 5
After doing a blind taste test of all the favorite whoopie pies in the greater Portland/lewiston area, wicked whoopies was the clear winner. I had low expectations for these after hearing from others that they’re very sugary. Although they are a bit sugary I didn’t mind because whoopie pies are sugary and I didn’t think these were obnoxiously sweet. Compared to other whoopie pies in the area they have the best texture by far! And the minis are the perfect bite if you don’t want a whole whoopie pie.
Food: 5
Restaurantji Recommends
Get the lemon flavor. Amazing.
I placed an order at the beginning of June to send to a colleague. I received an email that my order was processed and that I would receive an email from UPS with tracking details. I never received another email with that information and my colleague didn’t receive the order, but the money was out of my account right away.
I have tried emailing customer service and I called the store to see if they can help and provide me an update. The store sent an email on my behalf to their customer service and never heard back either.
It’s been well over a month since I placed the order, weeks of me trying to reach someone and no one has responded. I’m beyond disappointed in this business and will never order from them again.
Yum!!! 10/10
Atmosphere: 5
Food: 5
Service: 5
⭐☆☆☆☆
I’m extremely disappointed and frustrated with my experience ordering from Wicked Whoopies. I placed an order weeks ago, and although the package was marked as delivered, it was sent to the wrong address. After reaching out to UPS, I was told the error was actually on the shipper’s end - not theirs. So I contacted Wicked Whoopies directly and explained everything in full.
To be clear, I didn’t ask for a refund. I simply requested that they send a replacement order, which felt like a reasonable solution given the situation. They responded to my initial email and said they would follow up. I replied right away - and that’s where the communication stopped. Unfortunately, not only has my last email gone unanswered, but their lack of response and accountability has left me feeling dismissed and unheard.
I expected some level of care or support, especially from a small business that expects loyalty and respect from its buyers. The silence is very telling..
This order was supposed to be a gift for my daughter for a party I planned in her honor. After the package was delivered to the wrong address, I pushed the party back hoping for a resolution. Eventually, I had to cancel it altogether since I never received a replacement, and I’m still stuck in the middle of a time-consuming dispute process trying to get my money back.
As a customer who spent $70 of hard-earned money, this whole experience has been deeply upsetting. I will no longer support this business, and I wouldn’t recommend that anyone else continue spending their money with a company that refuses to treat its customers with the same care and integrity it expects from them.
I will also be following up with the Better Business Bureau (BBB) in order to seek a resolution, because at this point, it’s clear I cannot count on Wicked Whoopies to do the right thing on their own.
Do better.
You made our Daughter's special day the best! All the guests loved your whoopie pies!!
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