So I actually originally had a complaint and Jen, the Store Manager handled my complaint so professionally and kindly that I couldn’t help but leave a 5 star review for this store. This was the ONLY time I’ve ever had an issue with this store and they handled it so well. Thank you guys!
Atmosphere: 5
Food: 5
Service: 5
Mel Bick
Always a quick-moving drive thru with pleasant staff with smiling faces! Great to see!
Atmosphere: 4
Food: 4
Service: 4
Cindi Roberts
If I could give a 0 I would. After finally getting drinks right a young man tossed my bacon avocado toast at me. Got to my car and figured I better check my toast. First glance I thought it was rodent poops. I went back in to hear a young lady say it was a "tad" overcooked. Tad overcooked I would still able to tell the bacon this charcoal debris was far from a tad. It was fully ash. I left without the toast or my money back. They want better pay but these workers aren't worth what they are getting now since they feel chunks of ash is tad overcooked. Wish I'd taken my tip back after this.....
My coffee was full of grounds. Can't they get the coffee in the filfer?
Food: 1
Service: 4
David Swihart
This Dunkin allows their workers to work their shifts with absolutely no professional appearance standards. I was served my order at the drive through by a man with black marker marks on his cheeks and arms. When I spoke to the manager, she informed me that dunkin does not have any professional appearance standards whatsoever. I assume she means all dunkin locations, and not just hers. Terrible experience, what a shameful downfall of a once excellent company.
Kid-friendliness: Not kid friendly at all
Atmosphere: 1
Service: 1
N J
I did a call ahead, so I didn't go inside, but it was clean on outside and plenty of parking. My order was ready when I pulled up. My only issue was that my Croissant sandwich was dry. I think it cooked too long. It wasn't horrible but not the best I've had. It wasn't so bad that II wouldn't go again.
Atmosphere: 5
Food: 4
Service: 5
Michael Russell
Let’s get round of applause to our local inconsistent staff for always making ordering online and picking up at store so very quick and easy. Read this comment, in your most sarcastic voice I understand people have to train to get their job and master their job but when you literally have a play-by-play almost every day on how to do your job and all you have to do is read the screen and deposit the product into the customers hand how much easier can it get? Yet this staff here still find a way to make picking up Coffee in the morning for my wife a miserable experience it turns a five minute trip into a 30 minute trip most of which is sitting at the drive-thru window. Let’s get it together people this place has a potential of being a very top-tier Dunkin. And then to be told that you’re wrong when they’re clearly making mistakes and admit to it at the end of the conversation after they’ve made, you feel 3 feet tall. I will be finding out who management is over here and who the owner of this location is it wouldn’t get to this level if this was the only time this happened, but I have waited to write this review after having been going to this location for over a year
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Bagels
Justice Thompson-Gilley
I ordered 2 hot chocolates a small and a large with whipped cream and they tasted like boiled water, so I called and asked for them to be remade, and they were very nice and remade them no problem for us but they still taste like boiled water with almost no chocolate in it at all. Very disappointing, usually my favorite hot chocolate in the world.
My favorite Dunkin in the Bangor area. Great service, delicious coffee and food.
Didn't get food. Donut and coffee was excellent.
Atmosphere: 5
Food: 3
Service: 5
Friendly staff and fresh food
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sourdough Breakfast Sandwich, Breakfast Sandwich, Wake-Up Wrap - Bacon Egg and Cheese
So I actually originally had a complaint and Jen, the Store Manager handled my complaint so professionally and kindly that I couldn’t help but leave a 5 star review for this store. This was the ONLY time I’ve ever had an issue with this store and they handled it so well. Thank you guys!
Atmosphere: 5
Food: 5
Service: 5
Always a quick-moving drive thru with pleasant staff with smiling faces! Great to see!
Atmosphere: 4
Food: 4
Service: 4
If I could give a 0 I would. After finally getting drinks right a young man tossed my bacon avocado toast at me. Got to my car and figured I better check my toast. First glance I thought it was rodent poops. I went back in to hear a young lady say it was a "tad" overcooked. Tad overcooked I would still able to tell the bacon this charcoal debris was far from a tad. It was fully ash. I left without the toast or my money back.
They want better pay but these workers aren't worth what they are getting now since they feel chunks of ash is tad overcooked. Wish I'd taken my tip back after this.....
Atmosphere: 1
Food: 1
Service: 1
Amazing place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich, Wake-Up Wrap - Bacon Egg and Cheese
This Dunkin' Donuts is the fastest I've been to. I traveled all over the state of Virginia. Service, there is half as good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Wake-Up Wrap - Bacon Egg and Cheese
Busy Location, But these guys do great here.
Atmosphere: 5
Food: 5
Service: 5
So slow, and horrible service. If you like staying in the drive through line for a hour this is your place
Restaurantji Recommends
My coffee was full of grounds. Can't they get the coffee in the filfer?
Food: 1
Service: 4
This Dunkin allows their workers to work their shifts with absolutely no professional appearance standards. I was served my order at the drive through by a man with black marker marks on his cheeks and arms. When I spoke to the manager, she informed me that dunkin does not have any professional appearance standards whatsoever. I assume she means all dunkin locations, and not just hers. Terrible experience, what a shameful downfall of a once excellent company.
Kid-friendliness: Not kid friendly at all
Atmosphere: 1
Service: 1
I did a call ahead, so I didn't go inside, but it was clean on outside and plenty of parking. My order was ready when I pulled up. My only issue was that my Croissant sandwich was dry. I think it cooked too long. It wasn't horrible but not the best I've had. It wasn't so bad that II wouldn't go again.
Atmosphere: 5
Food: 4
Service: 5
Let’s get round of applause to our local inconsistent staff for always making ordering online and picking up at store so very quick and easy. Read this comment, in your most sarcastic voice I understand people have to train to get their job and master their job but when you literally have a play-by-play almost every day on how to do your job and all you have to do is read the screen and deposit the product into the customers hand how much easier can it get? Yet this staff here still find a way to make picking up Coffee in the morning for my wife a miserable experience it turns a five minute trip into a 30 minute trip most of which is sitting at the drive-thru window. Let’s get it together people this place has a potential of being a very top-tier Dunkin. And then to be told that you’re wrong when they’re clearly making mistakes and admit to it at the end of the conversation after they’ve made, you feel 3 feet tall. I will be finding out who management is over here and who the owner of this location is it wouldn’t get to this level if this was the only time this happened, but I have waited to write this review after having been going to this location for over a year
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Bagels
I ordered 2 hot chocolates a small and a large with whipped cream and they tasted like boiled water, so I called and asked for them to be remade, and they were very nice and remade them no problem for us but they still taste like boiled water with almost no chocolate in it at all. Very disappointing, usually my favorite hot chocolate in the world.
Service: 3
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