Amazing experience. The bread was fresh and so were the veggies.
Atmosphere: 5
Food: 5
Service: 5
Marcy Smalley
Ordered 3 sandwiches on mobile. Got to the store and was informed that our sandwiches were not ready and that they had lost the receipt. Waited over 20 minutes for out sandwiches too be ready. Once we got home. We opened the sandwiches to discover that they were not made correctly both sandwiches had lettuce and we only ordered one with lettuce also both had pickles and we had only ordered one with pickles. When we called subway they only offered to remake one sandwich. The girl was EXTREMELY RUDE. She told that when you order on mobile that you have to take the sandwich the way they make it. Also that we should just pick it off! That is absolutely not true. The manager was working and didn't come to the phone to help with the issue. We will not be going to this location EVER AGAIN
Kim
Out of tuna, meatballs so decided to get a cold sub and they are out of provolone cheese and pickles. How does a sub shop run out of pickels? I feel like they can be ordered in bulk. Service was good and place was clean but come on, management needs to learn how to order.
Atmosphere: 5
Food: 1
Service: 5
Billie Groves
Jason was professional and made my sandwiches to order!
Atmosphere: 5
Food: 5
Service: 5
Tanya Fournier
I go to this Subway almost every other day. Staff can’t get an order right hardly ever. It isn’t that hard to make a sandwich or give you regular coke instead of diet.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Subway Club
Cat Lover 2
Did not catch the name of the worker but she was by herself around 330pm today 5/5/24 She is a hard worker and was taking care of me and my family and friends. All 8 of us and was also taking online and pickup orders the entire time. She did EXCELLENT at the service and was fast and made all the food correctly and perfect!!!
Atmosphere: 5
Food: 5
Service: 5
Jessica Gerry
Understaffed & poor management. There’s always something they don’t have; bread, veggies, cookies. They discontinued the honey mustard sauce and rather then informing customers they’ll put nasty dijon mustard on your sandwich.As others have mentioned the drive thru is an excessive wait I assume because they never have more then one employee working at a time. As someone who has gone to this location multiple times per week due to no other option aside from McDonald’s there has never been ONE occasion that I’ve been given a single napkin. Not sure if this is management being excessively cheap, or if no one’s been trained or has the common sense to provide napkins with orders. One occasion my child wanted a cup of ice water with their meal and we were charged almost 5$…..for one cup of ice water. The girl kept my receipt, so not sure if that’s the norm, or again the management being excessively cheap. If you’re in the area the trip to Farmington or Turner location is worth it.
Food: 2
Service: 2
soundwave613
Kid working there doesn't seam to want to work. huffing and just plan grumpy....put bare minimum amount of stuff on the sandwiches...
Atmosphere: 1
Service: 1
Janet Miller
9/10 great experience. Manager reached out to make right with an order. Feels good knowing some people continue to take pride in their work. Will definitely continue to dine here.
Always a bad experience! I can’t say that they have been successful at getting my order correct a single time. One time they told me that “they don’t have kids meals”. Today, I made an online order-tuna sandwich with lettuce and tomato. Didn’t get tomatoes. The only thing I am impressed with is how good they are at always messing up the order. I never take time to leave reviews but the experience I have every time there is worthy of a review.
Jen Smith
Always a bad experience! I can’t say that they have been successful at getting my order correct a single time. One time they told me that “they don’t have kids meals”. Today, I made an online order-tuna sandwich with lettuce and tomato. Didn’t get tomatoes. The only thing I am impressed with is how good they are at always messing up the order. I never take time to leave reviews but the experience I have every time there is worthy of a review.
Food: 1
Service: 1
R Marcoux
Always a clean friendly environment but always order to go.
Food: 5
Service: 5
Lynn Gagnon
There is never any bread and they don’t make any sandwiches right. And then defend making it wrong. I’m so glad putting bacon on someone’s sandwich who didn’t want it have to have it. The point of ordering ahead is so you don’t have to watch them make it.
Amazing experience. The bread was fresh and so were the veggies.
Atmosphere: 5
Food: 5
Service: 5
Ordered 3 sandwiches on mobile. Got to the store and was informed that our sandwiches were not ready and that they had lost the receipt. Waited over 20 minutes for out sandwiches too be ready. Once we got home. We opened the sandwiches to discover that they were not made correctly both sandwiches had lettuce and we only ordered one with lettuce also both had pickles and we had only ordered one with pickles. When we called subway they only offered to remake one sandwich. The girl was EXTREMELY RUDE. She told that when you order on mobile that you have to take the sandwich the way they make it. Also that we should just pick it off! That is absolutely not true. The manager was working and didn't come to the phone to help with the issue. We will not be going to this location EVER AGAIN
Out of tuna, meatballs so decided to get a cold sub and they are out of provolone cheese and pickles. How does a sub shop run out of pickels? I feel like they can be ordered in bulk. Service was good and place was clean but come on, management needs to learn how to order.
Atmosphere: 5
Food: 1
Service: 5
Jason was professional and made my sandwiches to order!
Atmosphere: 5
Food: 5
Service: 5
I go to this Subway almost every other day. Staff can’t get an order right hardly ever. It isn’t that hard to make a sandwich or give you regular coke instead of diet.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Subway Club
Did not catch the name of the worker but she was by herself around 330pm today 5/5/24
She is a hard worker and was taking care of me and my family and friends. All 8 of us and was also taking online and pickup orders the entire time. She did EXCELLENT at the service and was fast and made all the food correctly and perfect!!!
Atmosphere: 5
Food: 5
Service: 5
Understaffed & poor management. There’s always something they don’t have; bread, veggies, cookies. They discontinued the honey mustard sauce and rather then informing customers they’ll put nasty dijon mustard on your sandwich.As others have mentioned the drive thru is an excessive wait I assume because they never have more then one employee working at a time. As someone who has gone to this location multiple times per week due to no other option aside from McDonald’s there has never been ONE occasion that I’ve been given a single napkin. Not sure if this is management being excessively cheap, or if no one’s been trained or has the common sense to provide napkins with orders. One occasion my child wanted a cup of ice water with their meal and we were charged almost 5$…..for one cup of ice water. The girl kept my receipt, so not sure if that’s the norm, or again the management being excessively cheap. If you’re in the area the trip to Farmington or Turner location is worth it.
Food: 2
Service: 2
Kid working there doesn't seam to want to work. huffing and just plan grumpy....put bare minimum amount of stuff on the sandwiches...
Atmosphere: 1
Service: 1
9/10 great experience. Manager reached out to make right with an order. Feels good knowing some people continue to take pride in their work. Will definitely continue to dine here.
Excellent Excellent
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always a bad experience! I can’t say that they have been successful at getting my order correct a single time. One time they told me that “they don’t have kids meals”. Today, I made an online order-tuna sandwich with lettuce and tomato. Didn’t get tomatoes. The only thing I am impressed with is how good they are at always messing up the order. I never take time to leave reviews but the experience I have every time there is worthy of a review.
Always a bad experience! I can’t say that they have been successful at getting my order correct a single time. One time they told me that “they don’t have kids meals”. Today, I made an online order-tuna sandwich with lettuce and tomato. Didn’t get tomatoes. The only thing I am impressed with is how good they are at always messing up the order. I never take time to leave reviews but the experience I have every time there is worthy of a review.
Food: 1
Service: 1
Always a clean friendly environment but always order to go.
Food: 5
Service: 5
There is never any bread and they don’t make any sandwiches right. And then defend making it wrong. I’m so glad putting bacon on someone’s sandwich who didn’t want it have to have it. The point of ordering ahead is so you don’t have to watch them make it.
Subway in Jay is the best around. Super clean.
Atmosphere: 4
Food: 4
Service: 4
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