Freedom Cafe & Pub
923 Roosevelt Trail, Naples
(207) 693-3700
Recent Reviews
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If I could give ZERO stars I would. Absolutely repulsive environment with flies constantly swarming you and your food
Inside the bathroom and the dining room. The hostess told us they have rat problems in the kitchen and that’s why they were so slow to cook our food. Unbelievable!! The state needs to come check this place out. Staff was very unprofessional and the bartender Tara was so rude to us and everyone else that I was actually embarrassed for her. She made me the nastiest old fashion I’ve ever tasted. Our server was a blonde named peyton I think. Never checked in on us and watched her sit there on her phone and chat with co workers while laying no attention to our table. Long wait time for a waste of money. By the time our food came out we were so grossed out we just wanted to box it up and leave. So many better restaurants in the area!! Save your money
Atmosphere: 1
Food: 1
Service: 1
My husband asked for medium burger and I asked for medium well. Both our burgers were charcoal. I had to load my burger with mustard to eat it. Was really disappointed. Was there once before and it was amazing.
Atmosphere: 4
Food: 1
Service: 3
Friendly staff, large delicious portions, great atmosphere, dining room is impressive. A bit on the pricey side $. Nice view of Long lake from the back deck.
Atmosphere: 5
Food: 5
Service: 5
The restaurant has a very nice atmosphere. The building is beautiful. We had a very good waitress and service. We have had good dinners in the past; however, my meal was not good last night. I ordered pan seared scallops, which on the menu it says seared raw. I asked the waitress if they would be raw and she said that was a misprint on the menu. I told her I wanted them cooked. They were very dry and chewy - very OVER cooked. I ate them because I hadn’t eaten since breakfast and was hungry, but they were awful.
After waiting for over an hour we asked for our food to go - just to wait an additional 30 + minutes for our food. All for the price of $76. So much for staying local.
A total disappointment. It started off with overly long wait for service followed by a New England claim chowder that was pasty and obviously made from a commercial soup base; and a captains casserole type dish for $32 that contained three base, scallops, two shrimp, a small lobster claw and an overcooked piece of fillet covered with commercial bread sprinkles. Aside from everything being terribly overpriced it was uninspiring and avoid ambience.
Great lobster roll out on the deck with a killer view and a big pile of fries. Excellent and attentive service from a very hard working Connor.
Not a great experience. My $30 burger was cooked well done when ordered “blue” or rare because the waitress didn’t understand my request. The burger arrived with half the bacon as advertised on the menu. A classic cheap-ass cheat move where they fold a single piece to look like two pieces, but too lazy to cut the piece in half. Third issue with the server/burger; It comes with six slices of cheese. I was told there are three cheese options and requested two pieces of each. Sadly, the kitchen staff is “too incompetent for this request”- waitress. At the end of the day. The food is really expensive, uninspired, and generally disappointing. The staff lacks basic service skills or are encouraged to be non-accommodating/quasi hostile. Based on the waitresses explanation the kitchen is incapable. Just another tourist trap in a town without a single restaurant worth patronizing. So, on par with its contemporaries in a D- district.
Completely unsanitary conditions. Multiple people saw the chef preparing salads with his BARE HANDS! No gloves. Grabbing veggies and breaking lettuce with no sanitary protection. Absolutely disgusting. He saw us looking in and put gloves on. Guilty as charged. I will never come here again.
The location is perfect on Long Lake but service was awful at Bob Marley event. I asked a server to place a food order and she mentioned ‘not my section’ but would ask. We asked multiple times and were never served. I’m a diabetic and did not eat supper as I thought we could order food there. I felt lied to and ignored and that’s no way to treat customers. We saw people being served around us. I know there were a lot of people there but maybe another option to order food if waiters refuse to serve? I have been a patron of the Freedom Cafe for several years but we no longer return.
Restaurantji Recommends
I took a day off from White Mountain summit seeking and headed to Sebago Lake. Looking for a place with a lobster roll, I found Freedom Cafe- beautiful outdoor seating, friendly staff and a double lobster roll!! Checked off on my bucket list for this vacation!
We come up and stay at the lake every year and come here for dinner all the time. This is the first night where my family has come, been seated, and just...no one came to the table. 20 minutes went by without a server so we walked out. Horrid service...or rather, none at all.
We loved the fried Brussel sprout app.
The service and location are great. We had plain fried cauliflower and clam chowder. The cauliflower tasted sour and I should have sent it back. I left half of it. My wife said the chowder was only mediocre, but she didn’t elaborate.
One drink each and with a tip $65. No need to go back.
We have been here multiple times in the past several years on our visits to the area. Always excellent food and service! Looking forward to our next visit!
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