We like the donuts and I personally love the iced coffee.
Atmosphere: 4
Food: 4
Service: 4
A Watson
I order the same thing every time I go. Every time something is wrong. I ordered 2 drinks, 2 sandwiches and 2 donuts. 1 drink was not what I asked for. Lemonade not green tea. 1 sandwich was not right. Not a hot honey, was a bacon egg and cheese on a croissant. And never got my donuts. They push you to the second window and then never come back, even if you wait there! Most people are on they're way to work and don't have time to go back through and wait another 15 mins in line. I keep going back in hopes they will get it together.
Kayla
Service is decent I suppose but it’s pretty sad to be out of literally everything by 11am. I worked at Dunkin for years and whoever does the ordering needs to do better because they know, and everyone else knows, how unacceptable it is to run out of your most popular products before the afternoon shift even starts. No blueberry muffins, no boston kreme donuts, and no orange juice. Those are the only things I came for so that was a huge waste of time.
Atmosphere: 1
Food: 1
Service: 2
MacKenzie Warren
Took a wrong turn and stumbled upon this Dunks. Happy accident! Have never seen a drive-thru only Dunks like this before and my dad (driving) is hard of hearing so I went into the small lobby. They happily serviced me inside, even though they really aren’t set up to do that. It was a guy and girl working and they were both SUPER nice. Served me quickly and correctly as well. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Brooks Violette
How about fixing the mogal in the drive thru instead of taking my car to the earth's center core! It's been over a month....a little dirt filled until you can fix it?
K Bird
Won't be back. We had tried this location before and wanted to give them the benefit of the doubt. Very disappointing. Didn't have what we wanted, order was wrong and we were overcharged. Staff appeared to be disorganized. Could do better.
Food: 2
Service: 1
Karen and Mike Jones
I’ve been a customer of this store for the last year and a half and the only reason why I kept going back was because of one of your employees named Wendy. She was always pleasant and made sure that my order was correct even after someone else messed it up, I just learned that she will be leaving and that saddens our hearts she was the best thing up there
Atmosphere: 3
Food: 3
Service: 2
e s
This Dunkin has no lobby, so you can’t go inside and order.
Atmosphere: 1
Adriana Vigue
The workers here are great they are very friendly and prompt always! One even payed for my coffee a long time ago when my card wouldn't work! Service is amazing, what's not amazing is this location always being out of stock for everything every time I go there, last time they didn't have refreshers or even large ice cups and instead of offering me something different I had to figure out what else to have as it was done on a mobile order, this happens frequently with food as well I'll order on the app, go there, get asked to go to the other window and then come be told they dont have the food or be stuck waiting for part of my order but usually both, food is usually cold and the unorganization of getting people the complete order can be pretty annoying. Again I don't think it's due to the regular workers per say but maybe management needs some managing and you guys need to order some inventory cause that's ridiculous.
Atmosphere: 1
Food: 1
Service: 5
donna brackley
Rude disrespectful employees coffee was wrong and tasted bad never go to this
So I just read a story on fb where a customer gave 3 girls a Christmas present ( not a tip) and the owner put it in the till instead of letting them keep it. If I find this to be true I will never come to your place of business again
Aaron Lint
I’d just keep driving if I were you. Inconsistency is the biggest issue. Go to Norridgewock for your iced coffee.
Atmosphere: 1
Food: 1
Service: 1
Christina Doyon
I got a wake wrap and it was burntAnd sourdough sandwich witch was also burnt and a specifically.half dozen doughnuts and I only got one that was right all the other we don't
Atmosphere: 2
Food: 1
Service: 2
Leigh Frances
Always a terrible long line. Customer service is atrocious.
Atmosphere: 1
Service: 1
Aly Marschall
This dunkin location has never failed me. They always get my order right and it’s consistent. Dunkin in new Sharon takes the extra step to ensure customers are satisfied. Thank you for being the best Maine Dunkin.
We like the donuts and I personally love the iced coffee.
Atmosphere: 4
Food: 4
Service: 4
I order the same thing every time I go. Every time something is wrong. I ordered 2 drinks, 2 sandwiches and 2 donuts. 1 drink was not what I asked for. Lemonade not green tea. 1 sandwich was not right. Not a hot honey, was a bacon egg and cheese on a croissant. And never got my donuts. They push you to the second window and then never come back, even if you wait there! Most people are on they're way to work and don't have time to go back through and wait another 15 mins in line. I keep going back in hopes they will get it together.
Service is decent I suppose but it’s pretty sad to be out of literally everything by 11am. I worked at Dunkin for years and whoever does the ordering needs to do better because they know, and everyone else knows, how unacceptable it is to run out of your most popular products before the afternoon shift even starts. No blueberry muffins, no boston kreme donuts, and no orange juice. Those are the only things I came for so that was a huge waste of time.
Atmosphere: 1
Food: 1
Service: 2
Took a wrong turn and stumbled upon this Dunks. Happy accident! Have never seen a drive-thru only Dunks like this before and my dad (driving) is hard of hearing so I went into the small lobby. They happily serviced me inside, even though they really aren’t set up to do that. It was a guy and girl working and they were both SUPER nice. Served me quickly and correctly as well. Thank you!
Atmosphere: 5
Food: 5
Service: 5
How about fixing the mogal in the drive thru instead of taking my car to the earth's center core! It's been over a month....a little dirt filled until you can fix it?
Won't be back. We had tried this location before and wanted to give them the benefit of the doubt. Very disappointing. Didn't have what we wanted, order was wrong and we were overcharged. Staff appeared to be disorganized. Could do better.
Food: 2
Service: 1
I’ve been a customer of this store for the last year and a half and the only reason why I kept going back was because of one of your employees named Wendy. She was always pleasant and made sure that my order was correct even after someone else messed it up, I just learned that she will be leaving and that saddens our hearts she was the best thing up there
Atmosphere: 3
Food: 3
Service: 2
This Dunkin has no lobby, so you can’t go inside and order.
Atmosphere: 1
The workers here are great they are very friendly and prompt always! One even payed for my coffee a long time ago when my card wouldn't work! Service is amazing, what's not amazing is this location always being out of stock for everything every time I go there, last time they didn't have refreshers or even large ice cups and instead of offering me something different I had to figure out what else to have as it was done on a mobile order, this happens frequently with food as well I'll order on the app, go there, get asked to go to the other window and then come be told they dont have the food or be stuck waiting for part of my order but usually both, food is usually cold and the unorganization of getting people the complete order can be pretty annoying. Again I don't think it's due to the regular workers per say but maybe management needs some managing and you guys need to order some inventory cause that's ridiculous.
Atmosphere: 1
Food: 1
Service: 5
Rude disrespectful employees coffee was wrong and tasted bad never go to this
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
So I just read a story on fb where a customer gave 3 girls a Christmas present ( not a tip) and the owner put it in the till instead of letting them keep it. If I find this to be true I will never come to your place of business again
I’d just keep driving if I were you. Inconsistency is the biggest issue. Go to Norridgewock for your iced coffee.
Atmosphere: 1
Food: 1
Service: 1
I got a wake wrap and it was burntAnd sourdough sandwich witch was also burnt and a specifically.half dozen doughnuts and I only got one that was right all the other we don't
Atmosphere: 2
Food: 1
Service: 2
Always a terrible long line. Customer service is atrocious.
Atmosphere: 1
Service: 1
This dunkin location has never failed me. They always get my order right and it’s consistent. Dunkin in new Sharon takes the extra step to ensure customers are satisfied. Thank you for being the best Maine Dunkin.
Atmosphere: 5
Food: 5
Service: 5
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