Sat in drive thru 20 minutes with only 4 cars ahead of me. Food was cold by the time I received it.....absolutely horrible...worst I've ever been to...will not be back
Atmosphere: 1
Food: 1
Service: 1
frank davis
Service is very slowly waited in line for 25 minutes before having enough and pulling away with out even getting my order . Very sad multiple people working and cant keep the driver thru moving.
Ryan Hayden
Your better off just making your own coffee. Unless you drink yours black, then there's a fifty fifty chance it'll be right.
Atmosphere: 1
Food: 1
Service: 1
Captain Frank (Captain Frank)
At 7:30 AM they were out of everything bagels. The coffee tasted like it sat all night.
Atmosphere: 2
Food: 1
Service: 3
Derek
Completely raw bacon and soggy hash browns evertime i stop in town. Im just going to Waterville from now on. Staff is good just can't fallow through on the expectations. Especially after ordering everything well done , extra crispy bacon. Tired of throwing money away to support a local business that doesn't care about service and or quality.
Atmosphere: 3
Food: 1
Service: 1
Mary Williams
20 minutes in drive thru for 2 drinks that were wrong. We expressed while ordering that yesterday they were not made right. We will not return
Food: 1
Service: 1
Karl Davis
I don't understand the reviews on this dunkin' donuts, I simply don't. Me and my family just stopped by and it's severely underrated. The staff was faster than any Dunkin donuts I've ever seen, and it was cleaner too. the food was great as per usual Dunkin donuts. I simply think that this was one of the most underrated dunkin' donuts in the entire state of Maine I kid you not... And after having such a great experience I have rated it 5 stars the rating that it should have gotten.
leelee munro
Horrible service they need to learn how to multitask. There was one person at the window and they told me they would be right with me but I don’t have time to wait 10 minutes to get a donut
Jeffrey Pepi
Wrong order
Shania Bouchard
I give the service 0 stars. Rude workers and was waiting for over 30 minutes for a coffee
It literally took them 35 minutes to make an avocado toast. This happens every time.
Heather Berry
🩷DUNKIN
Heather Zimmerman
Really awesome people
TrumpVance2024
Worst dunks I've ever been to.Tge longest drive thru time even when it's not busy. Was waiting at the speaker for 5 minutes with no one ahead of me. Finally, said hello to get their attention. They immediately said sorry for the wait, then proceeded to pay for my small hot coffee, employee was completely silent. This is the only dunks where this happens more often than not.
Juan Cosme
This Dunkin' location is one of the most dysfunctional locations I've been to. The quality and accuracy of the orders are terrible. I have gone to this location twice this week, and both the orders simple orders have been messed up. I was charged the incorrect amount, and after telling them the error, Christine and Ben were utterly confused. I even did the math for them, and they still did not understand the amount of change I was supposed to get back after they charged my card the incorrect amount. They randomly handed me 2 dollars and some change as they continued to give me the wrong receipt, knowing it was not the slip to my order. I was charged $15.97 when my order was $11.40. This is basic math I do not understand why it was so complicated nor why it was not resolved correctly. If you are going to hire minors to operate a location, the least you can do is incorporate basic math into your training program.
Sat in drive thru 20 minutes with only 4 cars ahead of me. Food was cold by the time I received it.....absolutely horrible...worst I've ever been to...will not be back
Atmosphere: 1
Food: 1
Service: 1
Service is very slowly waited in line for 25 minutes before having enough and pulling away with out even getting my order . Very sad multiple people working and cant keep the driver thru moving.
Your better off just making your own coffee. Unless you drink yours black, then there's a fifty fifty chance it'll be right.
Atmosphere: 1
Food: 1
Service: 1
At 7:30 AM they were out of everything bagels. The coffee tasted like it sat all night.
Atmosphere: 2
Food: 1
Service: 3
Completely raw bacon and soggy hash browns evertime i stop in town. Im just going to Waterville from now on. Staff is good just can't fallow through on the expectations. Especially after ordering everything well done , extra crispy bacon. Tired of throwing money away to support a local business that doesn't care about service and or quality.
Atmosphere: 3
Food: 1
Service: 1
20 minutes in drive thru for 2 drinks that were wrong. We expressed while ordering that yesterday they were not made right. We will not return
Food: 1
Service: 1
I don't understand the reviews on this dunkin' donuts, I simply don't. Me and my family just stopped by and it's severely underrated. The staff was faster than any Dunkin donuts I've ever seen, and it was cleaner too. the food was great as per usual Dunkin donuts. I simply think that this was one of the most underrated dunkin' donuts in the entire state of Maine I kid you not... And after having such a great experience I have rated it 5 stars the rating that it should have gotten.
Horrible service they need to learn how to multitask. There was one person at the window and they told me they would be right with me but I don’t have time to wait 10 minutes to get a donut
Wrong order
I give the service 0 stars. Rude workers and was waiting for over 30 minutes for a coffee
Restaurantji Recommends
It literally took them 35 minutes to make an avocado toast. This happens every time.
🩷DUNKIN
Really awesome people
Worst dunks I've ever been to.Tge longest drive thru time even when it's not busy. Was waiting at the speaker for 5 minutes with no one ahead of me. Finally, said hello to get their attention. They immediately said sorry for the wait, then proceeded to pay for my small hot coffee, employee was completely silent. This is the only dunks where this happens more often than not.
This Dunkin' location is one of the most dysfunctional locations I've been to. The quality and accuracy of the orders are terrible. I have gone to this location twice this week, and both the orders simple orders have been messed up. I was charged the incorrect amount, and after telling them the error, Christine and Ben were utterly confused. I even did the math for them, and they still did not understand the amount of change I was supposed to get back after they charged my card the incorrect amount. They randomly handed me 2 dollars and some change as they continued to give me the wrong receipt, knowing it was not the slip to my order. I was charged $15.97 when my order was $11.40. This is basic math I do not understand why it was so complicated nor why it was not resolved correctly. If you are going to hire minors to operate a location, the least you can do is incorporate basic math into your training program.
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