Nothing like 7:37 PM and they outside sitting in a persons truck and watching customers for awhile at drive through speaker. customers who are regulars and so easy with them all was upset. So, it'll be ineresting.
Atmosphere: 1
Service: 1
Belle
Two years I've been going to Dunkin Donuts in the Somerset area. Unfortunately not all have been worth going back due to a number of negative experiences but this Dunkins has always, literally ALWAYS made the perfect ice coffee served with a good attitude. So, I would say after two years it's safe to give them five stars.
Atmosphere: 5
Food: 5
Service: 5
Eric Bacheller
I love the dark roast!
Atmosphere: 5
Food: 5
Service: 5
sarahandemily Reichenbach
Stopped by this morning and waited in the drive-through for 19 minutes when I only had one person in front of me. Then, when she handed me my drink out the window, it was so full It dumped all down the side of my car on me and all over my cupholder. Not super impressed
Atmosphere: 1
Service: 1
Tia Marie
Cashiers were rude. No one had their headset turned on and my iced coffee tasted funny.
Atmosphere: 1
Food: 2
Service: 1
Gustav Blackwell
Very slow drive though. Your food could be completely ready, and they'll just leave it in the window and not hand it to you, so your food is also usually cold
Atmosphere: 1
Food: 3
Service: 2
Jessica Brown
Ordered on the app and they didn’t have the sandwich that I ordered, only a big deal because they left me standing waiting for it for 5 minutes before telling me. They didn’t offer a replacement or a refund just looked at me like I was stupid for wanting something for my money. I ordered a $4.75 item and was able to convince them to give me two doughnuts as a replacement. Asked for a honey glazed and they gave me chocolate coconut. Beyond disappointed.
Atmosphere: 1
Food: 1
Service: 1
Pastor
Training an employee on the register while I waited at the window just for them to hand me my order, which sat there quite awhile until I had to ask for it. Customer service first, then training when it's not as busy.
Dietary restrictions: They offer cow milk substitutes (oat, almond, etc.) at an additional price.
Parking: Kinda silly to have a couple of spaces right after the drive-thru. Only the owner parks there anyway.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Sausage Egg and Cheese, Plain Stuffed Bagel Minis, Egg and Cheese
Delores Seiter
Used drive through service. Need a new microphone. Had to repeat our order several times and then received the wrong food item.
30 minutes to get food is a bit ridiculous was nobody behind us when we got ther
Atmosphere: 1
Food: 1
Service: 1
Brea Bentley
I asked the worker to remake my turtle latte and still left with a nasty drink because he wanted to fight over how he cannot make a drink correctly. Yes it has milk IN IT, it’s not supposed to look and taste like solid milk when I get 4 mocha 4 butter pecan. Horrible all around I will never go back. Train your workers to properly use the espresso machine.
Atmosphere: 1
Food: 1
Service: 1
Coltran Austin
Service is horrible
Service: 1
Keith Dickey
great staff
Atmosphere: 5
Food: 5
Service: 5
Emmett Daster
I love to get bagel bites here but half the time they are cold in the middle. Great spot to get coffee or a snack though.
I will never waste money here again.
Atmosphere: 2
Food: 1
Service: 1
Nothing like 7:37 PM and they outside sitting in a persons truck and watching customers for awhile at drive through speaker. customers who are regulars and so easy with them all was upset. So, it'll be ineresting.
Atmosphere: 1
Service: 1
Two years I've been going to Dunkin Donuts in the Somerset area. Unfortunately not all have been worth going back due to a number of negative experiences but this Dunkins has always, literally ALWAYS made the perfect ice coffee served with a good attitude. So, I would say after two years it's safe to give them five stars.
Atmosphere: 5
Food: 5
Service: 5
I love the dark roast!
Atmosphere: 5
Food: 5
Service: 5
Stopped by this morning and waited in the drive-through for 19 minutes when I only had one person in front of me. Then, when she handed me my drink out the window, it was so full It dumped all down the side of my car on me and all over my cupholder. Not super impressed
Atmosphere: 1
Service: 1
Cashiers were rude. No one had their headset turned on and my iced coffee tasted funny.
Atmosphere: 1
Food: 2
Service: 1
Very slow drive though. Your food could be completely ready, and they'll just leave it in the window and not hand it to you, so your food is also usually cold
Atmosphere: 1
Food: 3
Service: 2
Ordered on the app and they didn’t have the sandwich that I ordered, only a big deal because they left me standing waiting for it for 5 minutes before telling me. They didn’t offer a replacement or a refund just looked at me like I was stupid for wanting something for my money. I ordered a $4.75 item and was able to convince them to give me two doughnuts as a replacement. Asked for a honey glazed and they gave me chocolate coconut. Beyond disappointed.
Atmosphere: 1
Food: 1
Service: 1
Training an employee on the register while I waited at the window just for them to hand me my order, which sat there quite awhile until I had to ask for it. Customer service first, then training when it's not as busy.
Dietary restrictions: They offer cow milk substitutes (oat, almond, etc.) at an additional price.
Parking: Kinda silly to have a couple of spaces right after the drive-thru. Only the owner parks there anyway.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Sausage Egg and Cheese, Plain Stuffed Bagel Minis, Egg and Cheese
Used drive through service. Need a new microphone. Had to repeat our order several times and then received the wrong food item.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
30 minutes to get food is a bit ridiculous was nobody behind us when we got ther
Atmosphere: 1
Food: 1
Service: 1
I asked the worker to remake my turtle latte and still left with a nasty drink because he wanted to fight over how he cannot make a drink correctly. Yes it has milk IN IT, it’s not supposed to look and taste like solid milk when I get 4 mocha 4 butter pecan. Horrible all around I will never go back. Train your workers to properly use the espresso machine.
Atmosphere: 1
Food: 1
Service: 1
Service is horrible
Service: 1
great staff
Atmosphere: 5
Food: 5
Service: 5
I love to get bagel bites here but half the time they are cold in the middle. Great spot to get coffee or a snack though.
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