I bought the 12.99 50ct munchkin bucket today, pulled up to the window and they charged me 17 dollars for it, and the lid won’t stay on.
Yolanda Currier
I went through drive through and was not even greeted and I explained that I had came in for a large Carmel craze ice latte and I received a medium pumpkin spice latte and I actually still had the medium not touched in my car to return it and asked if they wouldn’t mind making it correct I was told from a manager by the name of Nyomi to have a good day and I asked her why she was being so rude to me and said bye have a good day maaaaammm I drove to the window and I asked to speak to the manager and the young lady informed me that the lady Nyomi was the manager and I asked what did I do wrong and nyomi yells out good dayyyyy Maaammmmm again and everyone refused to give me her name they refused to give me corp office or a district manager or a general manager no names so basically I paid over 6$ for something that I didn’t get and they didn’t fix it’s so sad I am not sure if Nyomi was having a bad day and if that’s the case go home and please don’t take it out on for faithful loyal customers it’s NOT ok I will file a grievance and report this because it’s unprofessional and just NOT okkkk I would rather drive to Lewiston were the customer service is super and they get your order correctly
Parking: Parking is always accessible when I go to the Norway location parking is not the issue
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Bacon Egg and Cheese, Maple Sugar Bacon Breakfast Sandwich
Derek
This is the best Dunkins I've ever gone to. The orders are always accurate, the food is always amazing, and they have the nicest staff ever. I've been going here for years now, I thought it was about time I write a review for them.
Atmosphere: 5
Food: 5
Service: 5
Phil Burgess
Took 20 minutes after ordering to get a coffee, a line to the door. The lady making her coffee was shooting the breeze with a friend who may or may not have been a customer, and playing on her cell phone.
That's my last visit to this location
Atmosphere: 1
Food: 3
Service: 1
Lisa Google
I was greeted unpleasantly. Ordered 3 donuts and and figured that was easy enough for the stressed-out looking worker to handle. She came back and kind of threw the bag on the counter. I stayed pleasant and thought it might help her day a little. Nope, I got a glare instead. Hey, if you dislike your job this much, maybe working with the public isn't for you.
Atmosphere: 1
Food: 3
Service: 1
Douglas Kilgore
Dunking is dunking, always great!
Atmosphere: 5
Food: 5
Service: 5
Michael Smith
ITS DD... COFFEE or Tea to go.. maybe cheat, and grab a Donut ? ?
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Wake-Up Wrap - Turkey Sausage Egg and Cheese, Wake-Up Wrap - Egg and Cheese, Coffee Roll
theresa rainey
It's Dunkin.. and it's drive through food so there's that component. I find most days they are on point and a lot of days it seems they are short staffed but the staff that are there are busting their buttons to get your order right and quickly. We often use the app and so just have to say, on line pick up for so and so, and then wait through the line to get our stuff. The staff are always pleasant. It's not their fault if they are short staffed so be pleasant back. Thankyou. ❤️ And if you're in the rush I recommend using the app and ordering 5- 10 minutes out from your arrival time. When you get to the window it'll be waiting for you.
Vegetarian options: You can get your sandwiches with cheese and no meat. They have veggie bites, hashbrowns, donuts.. Avocado toast.. idk what else it's mostly my kids who go there I'm just the driver. ?
Atmosphere: 5
Food: 5
Service: 5
Leo Jolin
Place was dark and dingy. Food and service was great!
Atmosphere: 3
Food: 5
Service: 5
Marianne Young
Really short-staffed. I give those who were there credit. However, they would not be as behind as they were if they paid attention to customer's orders. I ordered my drink twice and it was still wrong. Perhaps they would not be as behind and scrambling as they were if attention was paid to making a drink correctly the first time.
Rude and rushed service. Food is always sloppy & thrown together. Extremely disrespectful and prissy if you mention they made a mistake and request it be remade.
Atmosphere: 1
Andrew Pinkham
She apologized for my long wait time. I said no worries, you are doing a great job! I got the biggest smile.
Atmosphere: 2
Food: 2
Service: 4
ASC Services
mostly great. love the grilled cheese and frozen chocolate
Atmosphere: 4
Food: 5
Service: 3
Josh Carnello
Continuously pumps out un-toasted bagels and bread. Poorly made coffees then when asked if they can make it correctly whether it’s coffee or food, they dish out attitude. Will no longer be going here. General manger and franchise owner should really do there jobs to assure quality standards are met. I never “Karen” out but dang I had to on this one.
Atmosphere: 1
Food: 1
Service: 1
Linda Micklon
I went to Dunkin Dinuts on Fair Street in Norway. Today 4/17/2024. THEY WERE THE MOST AWFUL PEOPLE. THEY GAVE ME THE WRONG THING AND BECAUSE I TOLD THE GIRL AT THE WINDOW SHE YELLED AT ME FOR MY BAG WHICH WAS ON THE THE SEAT. TOOK IT BACK GOT THE RIGHT DONUT THEN THREW IT AT ME. THEN SAID WAIT FOR YOUR COOKED ITEMS. WHEN I was driving off I heard a girl in the back ground yell your welcome. I DO NOT CALL THAT GOOD CUSTOMER SERVICE!!! I HOPE THE MANGER READS THIS!!!!
I bought the 12.99 50ct munchkin bucket today, pulled up to the window and they charged me 17 dollars for it, and the lid won’t stay on.
I went through drive through and was not even greeted and I explained that I had came in for a large Carmel craze ice latte and I received a medium pumpkin spice latte and I actually still had the medium not touched in my car to return it and asked if they wouldn’t mind making it correct I was told from a manager by the name of Nyomi to have a good day and I asked her why she was being so rude to me and said bye have a good day maaaaammm I drove to the window and I asked to speak to the manager and the young lady informed me that the lady Nyomi was the manager and I asked what did I do wrong and nyomi yells out good dayyyyy Maaammmmm again and everyone refused to give me her name they refused to give me corp office or a district manager or a general manager no names so basically I paid over 6$ for something that I didn’t get and they didn’t fix it’s so sad I am not sure if Nyomi was having a bad day and if that’s the case go home and please don’t take it out on for faithful loyal customers it’s NOT ok I will file a grievance and report this because it’s unprofessional and just NOT okkkk
I would rather drive to Lewiston were the customer service is super and they get your order correctly
Parking: Parking is always accessible when I go to the Norway location parking is not the issue
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Bacon Egg and Cheese, Maple Sugar Bacon Breakfast Sandwich
This is the best Dunkins I've ever gone to. The orders are always accurate, the food is always amazing, and they have the nicest staff ever. I've been going here for years now, I thought it was about time I write a review for them.
Atmosphere: 5
Food: 5
Service: 5
Took 20 minutes after ordering to get a coffee, a line to the door. The lady making her coffee was shooting the breeze with a friend who may or may not have been a customer, and playing on her cell phone.
That's my last visit to this location
Atmosphere: 1
Food: 3
Service: 1
I was greeted unpleasantly. Ordered 3 donuts and and figured that was easy enough for the stressed-out looking worker to handle. She came back and kind of threw the bag on the counter. I stayed pleasant and thought it might help her day a little. Nope, I got a glare instead. Hey, if you dislike your job this much, maybe working with the public isn't for you.
Atmosphere: 1
Food: 3
Service: 1
Dunking is dunking, always great!
Atmosphere: 5
Food: 5
Service: 5
ITS DD... COFFEE or Tea to go.. maybe cheat, and grab a Donut ? ?
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Wake-Up Wrap - Turkey Sausage Egg and Cheese, Wake-Up Wrap - Egg and Cheese, Coffee Roll
It's Dunkin.. and it's drive through food so there's that component. I find most days they are on point and a lot of days it seems they are short staffed but the staff that are there are busting their buttons to get your order right and quickly. We often use the app and so just have to say, on line pick up for so and so, and then wait through the line to get our stuff. The staff are always pleasant. It's not their fault if they are short staffed so be pleasant back. Thankyou. ❤️ And if you're in the rush I recommend using the app and ordering 5- 10 minutes out from your arrival time. When you get to the window it'll be waiting for you.
Vegetarian options: You can get your sandwiches with cheese and no meat. They have veggie bites, hashbrowns, donuts.. Avocado toast.. idk what else it's mostly my kids who go there I'm just the driver. ?
Atmosphere: 5
Food: 5
Service: 5
Place was dark and dingy. Food and service was great!
Atmosphere: 3
Food: 5
Service: 5
Really short-staffed. I give those who were there credit. However, they would not be as behind as they were if they paid attention to customer's orders. I ordered my drink twice and it was still wrong. Perhaps they would not be as behind and scrambling as they were if attention was paid to making a drink correctly the first time.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
Rude and rushed service. Food is always sloppy & thrown together. Extremely disrespectful and prissy if you mention they made a mistake and request it be remade.
Atmosphere: 1
She apologized for my long wait time. I said no worries, you are doing a great job! I got the biggest smile.
Atmosphere: 2
Food: 2
Service: 4
mostly great. love the grilled cheese and frozen chocolate
Atmosphere: 4
Food: 5
Service: 3
Continuously pumps out un-toasted bagels and bread. Poorly made coffees then when asked if they can make it correctly whether it’s coffee or food, they dish out attitude. Will no longer be going here. General manger and franchise owner should really do there jobs to assure quality standards are met. I never “Karen” out but dang I had to on this one.
Atmosphere: 1
Food: 1
Service: 1
I went to Dunkin Dinuts on Fair Street in Norway. Today 4/17/2024. THEY WERE THE MOST AWFUL PEOPLE. THEY GAVE ME THE WRONG THING AND BECAUSE I TOLD THE GIRL AT THE WINDOW SHE YELLED AT ME FOR MY BAG WHICH WAS ON THE THE SEAT. TOOK IT BACK GOT THE RIGHT DONUT THEN THREW IT AT ME. THEN SAID WAIT FOR YOUR COOKED ITEMS. WHEN I was driving off I heard a girl in the back ground yell your welcome. I DO NOT CALL THAT GOOD CUSTOMER SERVICE!!! I HOPE THE MANGER READS THIS!!!!
Service: 1
Loading...