Honestly when i first started going here it was okay. Messed up my order a few times but i forgave them i understand how they get busy, but the last time i went, there was much arguing going on and belittling amongst the workers that i couldn’t help but hear it when the window opened. Was not pleasant and might not go back at all.
Atmosphere: 1
Food: 3
Service: 1
justen curtis
Coffee
Atmosphere: 5
Food: 5
Service: 5
Denten
Two cars in the drive-thru and no one inside, I waited 4 minutes at the counter and was never acknowledged by any of the six members of staff.
Eden Bryant
Absolutely the worst Dunkin experience of my life. Absolutely messed up my order. Refused to fix it allowed me to order something and then once I received my order I noticed I had an item missing and they replied “oh yea we’re out” okay? Why didn’t you tell me that when I ordered? Why wasn’t that communicated? Oh AND I WAS CHARGED FOR IT!!! Charged for two hashbrowns I didn’t get. My two sandwhichs look like they were punched and are practically falling apart. And my ice coffee have no ice and have “4 cream and 4 liquid sugar” it looks and tastes black. And like none of my flavoring was added. And there is no way to contact them. I 100% wish I had just gotten a refund. 23 dollars for 2 coffees and 2 sandwiches.
Paityn Gould
For some reason every time I go there it’s with the same person who makes my strawberry refresher wrong. I had the order made today and it tasted like water. What a waste of my money.
Tabbatha Michaud
If I could give this place a zero, I would. Dirty. We were ignored while standing at the counter. The male's bathroom was not stocked with soap. So, the employee who used the bathroom before my husband most likely did not wash his hands.
Madelyne Isaacson
Why is this location constantly running out of food items? Lately, half the menu isn’t even available… So irritating
Krista Robinson
Place to go if you got to run on Dunkin.
Food: 5
Jeffrey Campbell
Our cashiers didn't hide the fact he didn't want to be there. We waited too long for a hot chocolate while he made drinks for the people behind us... and served us all at the same time. Poor attitude.
Atmosphere: 4
Food: 4
Service: 3
Olivia S.
Every New Englander knows they have their specific Dunkin, however. Pittsfield Dunkin is my only option. I would say they’re great depending on what time you go! From 7am-9am I never have any issues. Food is hot, line is short & quick, staff is friendly! But after 10, the staff is much less friendly, they tend to run out of food items, and the line takes forever. But, overall I’d definitely say 4 out of 5 stars
The ladies here are awesome sweet & know how to make a good coffee 😊
Atmosphere: 5
Food: 4
Service: 5
J J
Depending on who’s working you can get good coffee/food or get crappy coffee/food. I once got an avocado toast that was made with frozen bread and when I went inside to ask for a new one they just toasted the same one again and it was still cold lol.
Food: 3
Service: 3
Jamie Hyde
fast and friendly place to stop to grab food.
Atmosphere: 5
Food: 5
Service: 5
Angel Goodine (I am trouble)
They're doing a great job !
Atmosphere: 5
Food: 5
Service: 5
Felicia Russell
Omg.. they can't make a coffee correctly.. had to remake mine and still not right. You need better workers and or better management.. do your darn. Job right then u wouldn't get bad reviews..
Honestly when i first started going here it was okay. Messed up my order a few times but i forgave them i understand how they get busy, but the last time i went, there was much arguing going on and belittling amongst the workers that i couldn’t help but hear it when the window opened. Was not pleasant and might not go back at all.
Atmosphere: 1
Food: 3
Service: 1
Coffee
Atmosphere: 5
Food: 5
Service: 5
Two cars in the drive-thru and no one inside, I waited 4 minutes at the counter and was never acknowledged by any of the six members of staff.
Absolutely the worst Dunkin experience of my life. Absolutely messed up my order. Refused to fix it allowed me to order something and then once I received my order I noticed I had an item missing and they replied “oh yea we’re out” okay? Why didn’t you tell me that when I ordered? Why wasn’t that communicated? Oh AND I WAS CHARGED FOR IT!!! Charged for two hashbrowns I didn’t get. My two sandwhichs look like they were punched and are practically falling apart. And my ice coffee have no ice and have “4 cream and 4 liquid sugar” it looks and tastes black. And like none of my flavoring was added. And there is no way to contact them. I 100% wish I had just gotten a refund. 23 dollars for 2 coffees and 2 sandwiches.
For some reason every time I go there it’s with the same person who makes my strawberry refresher wrong. I had the order made today and it tasted like water. What a waste of my money.
If I could give this place a zero, I would. Dirty. We were ignored while standing at the counter. The male's bathroom was not stocked with soap. So, the employee who used the bathroom before my husband most likely did not wash his hands.
Why is this location constantly running out of food items? Lately, half the menu isn’t even available… So irritating
Place to go if you got to run on Dunkin.
Food: 5
Our cashiers didn't hide the fact he didn't want to be there. We waited too long for a hot chocolate while he made drinks for the people behind us... and served us all at the same time. Poor attitude.
Atmosphere: 4
Food: 4
Service: 3
Every New Englander knows they have their specific Dunkin, however. Pittsfield Dunkin is my only option. I would say they’re great depending on what time you go! From 7am-9am I never have any issues. Food is hot, line is short & quick, staff is friendly! But after 10, the staff is much less friendly, they tend to run out of food items, and the line takes forever. But, overall I’d definitely say 4 out of 5 stars
Food: 5
Service: 4
Restaurantji Recommends
The ladies here are awesome sweet & know how to make a good coffee 😊
Atmosphere: 5
Food: 4
Service: 5
Depending on who’s working you can get good coffee/food or get crappy coffee/food. I once got an avocado toast that was made with frozen bread and when I went inside to ask for a new one they just toasted the same one again and it was still cold lol.
Food: 3
Service: 3
fast and friendly place to stop to grab food.
Atmosphere: 5
Food: 5
Service: 5
They're doing a great job !
Atmosphere: 5
Food: 5
Service: 5
Omg.. they can't make a coffee correctly.. had to remake mine and still not right. You need better workers and or better management.. do your darn. Job right then u wouldn't get bad reviews..
Service: 1
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