Went there at 5 pm ordered 2 xl hot midnight coffee they refused to brew it and said I could only get decaf or original coffee nothing else could or would be made after 12pm! I've NEVER been told that at any coffee shop! I'm pretty sure it's laziness not factual considering I've got midnight coffee after 12 pm there & every other dunks I've ever gone to unless they were out of stock! I even questioned the boy and he just looked at me like I was stupid and walked off! Needless to say I won't be going back! Oh and this happened after standing at the register for 10 minutes and not being waited on with no one else in the store!
Atmosphere: 1
Food: 1
Service: 1
amanda strout
Great service
Atmosphere: 5
Food: 5
Service: 5
Nick Hewison
Went through drive thru but someone needs a bandaid on their finger besides that good.
Alexis Lee Brandt
The staff is great here... Clean location. But unfortunately they have the crappiest selection of donuts at any dunks I've ever been to in Maine. I buy two old fashioned donuts and a coffee every morning for my boss. We work close by to this location. 4 out of 5 of those mornings they don't have old fashioned available. In fact, trying to get an old-fashioned donut at this location is like trying to get a black market kidney. Which sucks because it's a pretty good location otherwise. But you ARE dunkin' donuts... How about getting some donuts in there? Maybe up the number of the donuts that sell out quickly?
Atmosphere: 3
Food: 1
Service: 5
Lee Tora
Monday, 18th of February. This is the 1st time stopping at this location and the last. Ordered an Americano with milk and caramel swirl with an extra turbo shot. I got hot flavored water. Stopped at the Windham location, and the results were night and day. Simple coffee, retraining required. Thursday, 22nd of February. Tried going back to resolve, and it was the same backwash. I could get better at a run-down gas station.
Atmosphere: 1
Food: 1
Service: 1
Tracy
Worst location in
Atmosphere: 1
Food: 2
Service: 1
John Hazard
.50 per lrg coffee more expensive than at home! Staff is poorly trained!
Atmosphere: 2
Food: 3
Service: 2
Wilbur Eugley
Hot coffee and a donut stick keep me motoring down the road.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Bacon Egg and Cheese, Donuts
Justin Stilphen
Terrible service never stir the coffee too busy being miserable people they can't do their job right
D P
Coffee is always messed up or tastes burnt, they forget to give you parts of your order and NEVER pick up the
Freezing cold at a double header baseball game and 4 large hot chocolates were given to us 2/3 full. Where is the customer service anymore?
Atmosphere: 1
Food: 1
Service: 1
Kevin Gagne
Ok coffee when I get the right one or when they actually stir
Atmosphere: 3
Food: 3
Service: 3
Christopher
Decent dunks location. Pretty average
Laura Knight
Poland runs at a decent pace most of the time and they are pretty accurate.
Toby Tenuta
Absolutely above and beyond service from Mercedes and the morning crew.I ordered a Bacon Egg and Cheese sandwich on a plain glazed donut and it was a struggle at first to find the way to ring it in but they made it happen, with a smile on their face, and laughter from all of us. This is exactly everything I’ve ever expected from customer service and then some. A huge thank you to Mercedes and the morning crew of this store
Went there at 5 pm ordered 2 xl hot midnight coffee they refused to brew it and said I could only get decaf or original coffee nothing else could or would be made after 12pm! I've NEVER been told that at any coffee shop! I'm pretty sure it's laziness not factual considering I've got midnight coffee after 12 pm there & every other dunks I've ever gone to unless they were out of stock! I even questioned the boy and he just looked at me like I was stupid and walked off! Needless to say I won't be going back! Oh and this happened after standing at the register for 10 minutes and not being waited on with no one else in the store!
Atmosphere: 1
Food: 1
Service: 1
Great service
Atmosphere: 5
Food: 5
Service: 5
Went through drive thru but someone needs a bandaid on their finger besides that good.
The staff is great here... Clean location. But unfortunately they have the crappiest selection of donuts at any dunks I've ever been to in Maine. I buy two old fashioned donuts and a coffee every morning for my boss. We work close by to this location. 4 out of 5 of those mornings they don't have old fashioned available. In fact, trying to get an old-fashioned donut at this location is like trying to get a black market kidney. Which sucks because it's a pretty good location otherwise. But you ARE dunkin' donuts... How about getting some donuts in there? Maybe up the number of the donuts that sell out quickly?
Atmosphere: 3
Food: 1
Service: 5
Monday, 18th of February. This is the 1st time stopping at this location and the last. Ordered an Americano with milk and caramel swirl with an extra turbo shot. I got hot flavored water. Stopped at the Windham location, and the results were night and day. Simple coffee, retraining required. Thursday, 22nd of February. Tried going back to resolve, and it was the same backwash. I could get better at a run-down gas station.
Atmosphere: 1
Food: 1
Service: 1
Worst location in
Atmosphere: 1
Food: 2
Service: 1
.50 per lrg coffee more expensive than at home! Staff is poorly trained!
Atmosphere: 2
Food: 3
Service: 2
Hot coffee and a donut stick keep me motoring down the road.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Bacon Egg and Cheese, Donuts
Terrible service never stir the coffee too busy being miserable people they can't do their job right
Coffee is always messed up or tastes burnt, they forget to give you parts of your order and NEVER pick up the
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Freezing cold at a double header baseball game and 4 large hot chocolates were given to us 2/3 full. Where is the customer service anymore?
Atmosphere: 1
Food: 1
Service: 1
Ok coffee when I get the right one or when they actually stir
Atmosphere: 3
Food: 3
Service: 3
Decent dunks location. Pretty average
Poland runs at a decent pace most of the time and they are pretty accurate.
Absolutely above and beyond service from Mercedes and the morning crew.I ordered a Bacon Egg and Cheese sandwich on a plain glazed donut and it was a struggle at first to find the way to ring it in but they made it happen, with a smile on their face, and laughter from all of us. This is exactly everything I’ve ever expected from customer service and then some. A huge thank you to Mercedes and the morning crew of this store