Dunkin'

505 Main St, Saco
(207) 815-2244

Recent Reviews

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Thomas Trask

Best coffee from a dunkins in a long time.

Dustin Catlin

Let's be honest this is a Dunkin' Donuts it is not a coffee shop in Paris. But what it is is a comfortable clean and nice place to go to. All the products the food and coffee are what you can expect from this level of restaurant. What makes the place shine is its people. Most were always smiling, happy to help, and very prompt. I know it's a fast place to get your coffee at, which is good for those who need it fast but for those who need to take a moment and sit down it's a great place as well. If it were only being compared to other Dunkin' Donuts businesses, I would give it a five.

Wheelchair accessibility: Tight front doors and airlock area to get in the building. But it looks possible with a little help to get a wheelchair inside.

Atmosphere: 3

Food: 3

Service: 5

Leona Ryan

FREEZING in this place every morning. Like AC blasting at 8:30 in the morning. Spring and fall same thing. Service is great but hard to sit in there to enjoy anything.

Atmosphere: 2

Jenny Glanville

First thing I order is unavailable even though it's advertised on the door. Okay. I repeat my order no less than three times before the cashier understands it. The coffees came up pretty quick but the sandwich took literally 20 minutes. The girl hands it off and says sorry about the wait, she doesn't care. I don't blame her. Pay your workers a better wage and you might get the help you need to properly run a place. Back in the day I could hardly finish saying my order at a dunks and they'd be handing me my food. Train better. Pay better. Worst experience ever at a Dunkin. America can't run on Dunkin if they can't even run the store.

Edit: Also the guy standing next to me was just waiting on half a dozen chocolate donuts. They couldn't even throw those into a bag in a timely manner. He left without getting the donuts he paid for. This location is STEALING from it's customers.

Atmosphere: 1

Food: 1

Service: 1

Bruce Cheeney

Dunking is always good. I do have a problem. The new cup covers do not work well with hot coffee. You can not sip it. No matter how slow you tip your cup, the hot coffee pours out and burns your mouth. Please replace these cup covers. Go back to the old style covers.

Food: 5

Service: 5

Trevor Axelsen

There iced coffee is wicked good!!!

Atmosphere: 5

Food: 5

Service: 5

Ann venezia

TERRIBLE LOCATION. EVERY TIME I GO ITS TERRIBLE.

Atmosphere: 1

Food: 1

Service: 1

Josh T

Donut

Parking: Huge parking lot

Wheelchair accessibility: Ramp

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Wake-Up Wrap - Egg and Cheese, Muffins, Grilled Cheese, Turkey Sausage Egg and Cheese, Poorly Topped Bagel with Cream Cheese, Croissant, English Muffin, Munchkins Donut Hole Treats, Chicken & Roasted Pepper Dunkin' Wrap, Egg and Cheese, Dunkin' Midnight, Dunkin' Lemonade Refreshers, Ham & Swiss Croissant Stuffer, Egg White & Veggie Omelet Bites

Stephen Macaloney

The service at this location has definitely improved, but i would stay away from the turkey sausage, I ordered a turkey sausage egg n cheese on a english muffin and the turkey is definitely OFF its rencid. I think its just not ordered enough and they didnt pay attention to dates ...i hope it doesnt make me sick.

Atmosphere: 3

Food: 1

Service: 3

Luccia Phinney

Waited for $15 minutes in the drive through to get a sandwich that wasn't cooked with one single piece of bacon on it. Dunkin's food is way too expensive for the employees to give me such low quality. I am beyond disgusted with the quality of my meal, and the employees should be ashamed.

Jerry

The only reason I give it 1 is because I had to. Place is a joke!! Don't waist your time there. Go up the street

Atmosphere: 1

Food: 1

Service: 1

Crystal Blow

Miss Ella though

Food: 4

Service: 5

Daniel Klimovich

At first, I was pretty frustrated with the constant issues due to Dunkin being understaffed and the employees were annoyed too. However, I’m now glad that Rob (the district manager) has borrowed employees from other restaurants and has filled in himself. I feel like things are improving. The food is DELICIOUS! ?

Atmosphere: 4

Food: 5

Service: 4

Andy Martin

Visited the drive thru, service was good. The food was okay, reasonably priced.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Bagels

audriana fleurant

The fact I can’t even call and talk to a manager to even complain about how I got one of my orders today is ridiculous. I would even be happy if I left a voicemail give them a piece of my mind and tell them that they need to fix their food, my bagel was stale this morning. My strawberry dragon fruit refresher was awful. I asked for sugar they did not even give me any sugar. I am so sick of this location. They need to be shut down or something! I’ve more than one issue with this place current and in the past ridiculous I hope a manager sees this comment

Atmosphere: 2

Food: 1

Service: 2

Recommended dishes: Donuts

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