Woman running the drive thru screwed up our order and then proceeded to argue with us for 5 whole minutes, running her mouth non-stop. She was belligerent and shouldn't be working in a service industry.
I ordered the number 9 with a halvsies, she rung it up as a trio with fries. I corrected her at the order screen and she deleted an entire item instead of replacing it, charging me full price for every item instead of as a meal. We were overcharged and shorted on our order; instead of making it right, she was defensive and aggressive.
We're never going here again.
Atmosphere: 1
Food: 2
Service: 1
Margaret Alley
Gave the person at the window a five dollar bill, two nickels and a dime for a bill that came to $4.20. When given my receipt it read that I gave $5.50 receiving $1.30 in change. I alerted the person at the window that not only did I not give them 5.50, I gave them 5.20, and didn’t get my dollar in change. This confused her so much she needed to get another employee who after hearing both sides said that she insisted that we gave her a five dollar bill an two quarters and that she returned a dollar thirty back to us. She then proceeded to fold the receipt that had been passed around by the people handling cash, place it on top of our onion rings, close the bag and hand it to us. We left. This is wrong on so many levels.
Service: 1
Gage Watson
Come on. It's Burger King. You know I love this place when I need a quick bite
Tyler Avery
Always gave this place my business despite all the wrong orders despite all the bad food I still gave this place chance after chance today was the last straw my girlfriend and I place an order for breakfast and pay for it beforehand as you do with online orders when we arrive the staff was extremely rude to my girlfriend instead of just simply letting her know that breakfast was no longer served at the time they had to make a whole scene about not knowing the exact breakfast times. I can deal with rude customer service I've experienced it there before but when you take my money and don't refund me for not serving us the food we paid for is where I cross the line all I was told was they can't refund my money and I have to go on burger king support which as you can imagine has been no help... $20 plus down the whole with nothing to show for it except rude customer service
Tracy Scott
Extremely hot,no A/C had to leave and eat in my car!
Atmosphere: 2
Food: 4
Service: 4
Steven Weimer
Best.Food.Ever.
Atmosphere: 5
Food: 5
Service: 5
Anna Gunther
I ordered food from Doordash they gave me everything but my strawberry lemonade. I was so mad because that was the only thing I ordered for myself
kendra rollins
I got the 7 dollar trip and a 5 dollar duo hot fresh food served fast!
Waited for a half hour at thr drive through for a mobile order. Kept getting told we'll be right with you every 5 min. Lady at the window was very rude and didn't say a word, no apology for the ridiculously long wait just gave me a nasty look. Food was also cold when i got it
Atmosphere: 1
Food: 3
Service: 1
Alex Ashworth
People in front of me just got service after waiting about 10 minutes so wasn't gonna wait because there was 4 people in
I have had to drive back to this specific Burger King and I live less than 1 mile from the building, due to very stale food. I have had to drive back because the food is always cold and the French fries are stale tasting like they were cooked at 5am and left out all day and served to me at 7:30 pm. Like they were warmed back up to sell them to me. When I drive home the less than 1 mile away and the bottoms of every single french fry tastes cold extremely cold like you took frozen fries out set them on the side of the kitchen and waited for them to thaw that kinda cold. I may not be far away but the last 4 years I have had to return and have this specific Burger King in Skowhegan, ME make me new food while I stand and watch. I have to watch as more than one time they just give me the exact same stale type replacement yet when they make it then and there they stay hot for over 20 mins, the burger inside the whopper jrs are always overly dry, so much that when you take a bite the bread and burger stick to the roof of your mouth like peanut butter. That only happens if you make the food many hours ahead of time and let it sit there for hours under a lamp, or the meat being used is not beef. I am disappointed as this Burger King used to be the only one in an hour daily ride two days a week I might stop at. It is the only one I used to get a treat for my kids and for the more than one kids sports teams I'd do the same for. I will not be doing that again.
jason munsey
Was good, wish the app didn't autocorrect to small fry under the free fry coupon
Jessi Dawn (Jess)
I asked for a whopper no ketchup cooked onion mushrooms add mayo everything else on it. I got a sprinkle of lettuce and a smooshed sandwich with raw onion and no mushrooms… I also asked for Swiss they put cheddar. It baffles me why they allow this to go out. They also didn’t even ask if I would like zesty sauce for the onion rings and my food was cold.
Woman running the drive thru screwed up our order and then proceeded to argue with us for 5 whole minutes, running her mouth non-stop. She was belligerent and shouldn't be working in a service industry.
I ordered the number 9 with a halvsies, she rung it up as a trio with fries. I corrected her at the order screen and she deleted an entire item instead of replacing it, charging me full price for every item instead of as a meal. We were overcharged and shorted on our order; instead of making it right, she was defensive and aggressive.
We're never going here again.
Atmosphere: 1
Food: 2
Service: 1
Gave the person at the window a five dollar bill, two nickels and a dime for a bill that came to $4.20. When given my receipt it read that I gave $5.50 receiving $1.30 in change. I alerted the person at the window that not only did I not give them 5.50, I gave them 5.20, and didn’t get my dollar in change. This confused her so much she needed to get another employee who after hearing both sides said that she insisted that we gave her a five dollar bill an two quarters and that she returned a dollar thirty back to us. She then proceeded to fold the receipt that had been passed around by the people handling cash, place it on top of our onion rings, close the bag and hand it to us. We left. This is wrong on so many levels.
Service: 1
Come on. It's Burger King. You know I love this place when I need a quick bite
Always gave this place my business despite all the wrong orders despite all the bad food I still gave this place chance after chance today was the last straw my girlfriend and I place an order for breakfast and pay for it beforehand as you do with online orders when we arrive the staff was extremely rude to my girlfriend instead of just simply letting her know that breakfast was no longer served at the time they had to make a whole scene about not knowing the exact breakfast times. I can deal with rude customer service I've experienced it there before but when you take my money and don't refund me for not serving us the food we paid for is where I cross the line all I was told was they can't refund my money and I have to go on burger king support which as you can imagine has been no help... $20 plus down the whole with nothing to show for it except rude customer service
Extremely hot,no A/C had to leave and eat in my car!
Atmosphere: 2
Food: 4
Service: 4
Best.Food.Ever.
Atmosphere: 5
Food: 5
Service: 5
I ordered food from Doordash they gave me everything but my strawberry lemonade. I was so mad because that was the only thing I ordered for myself
I got the 7 dollar trip and a 5 dollar duo hot fresh food served fast!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Wrap Spicy Wrap Honey Mustard Wrap, Cheeseburger
Waited for a half hour at thr drive through for a mobile order. Kept getting told we'll be right with you every 5 min. Lady at the window was very rude and didn't say a word, no apology for the ridiculously long wait just gave me a nasty look. Food was also cold when i got it
Atmosphere: 1
Food: 3
Service: 1
People in front of me just got service after waiting about 10 minutes so wasn't gonna wait because there was 4 people in
Restaurantji Recommends
Food was incorrect and lady was rude about. It
It's the best we got around..
I have had to drive back to this specific Burger King and I live less than 1 mile from the building, due to very stale food. I have had to drive back because the food is always cold and the French fries are stale tasting like they were cooked at 5am and left out all day and served to me at 7:30 pm. Like they were warmed back up to sell them to me. When I drive home the less than 1 mile away and the bottoms of every single french fry tastes cold extremely cold like you took frozen fries out set them on the side of the kitchen and waited for them to thaw that kinda cold. I may not be far away but the last 4 years I have had to return and have this specific Burger King in Skowhegan, ME make me new food while I stand and watch. I have to watch as more than one time they just give me the exact same stale type replacement yet when they make it then and there they stay hot for over 20 mins, the burger inside the whopper jrs are always overly dry, so much that when you take a bite the bread and burger stick to the roof of your mouth like peanut butter. That only happens if you make the food many hours ahead of time and let it sit there for hours under a lamp, or the meat being used is not beef.
I am disappointed as this Burger King used to be the only one in an hour daily ride two days a week I might stop at. It is the only one I used to get a treat for my kids and for the more than one kids sports teams I'd do the same for. I will not be doing that again.
Was good, wish the app didn't autocorrect to small fry under the free fry coupon
I asked for a whopper no ketchup cooked onion mushrooms add mayo everything else on it. I got a sprinkle of lettuce and a smooshed sandwich with raw onion and no mushrooms… I also asked for Swiss they put cheddar. It baffles me why they allow this to go out. They also didn’t even ask if I would like zesty sauce for the onion rings and my food was cold.
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