This is a great location especially if you get lucky and stop in when Alyssa is working
Brookside Cavalier
Absolutely! Despicable. The place is understaffed staff don't seem to really care about the people. I informed them they were out of toilet paper and they said oh yeah it's been like that for a couple hours. Nobody jumped to get a roll. Nobody bothered to do anything. They didn't make the sandwich we ordered. They didn't get the toilet paper so desperately desired. We've been here many times. It has not gotten better. Avoid this place if you can and to the owner. You desperately need to up your customer service. The kids that work there have absolutely zero consideration to your consumers.
Jeffrey Pepi
Where did the good food go...
TINA BURTON
Donuts were very stale, only 2 workers on. They were wonderful but 2 people trying to take care of 10 people in lobby and 7 cars in drive thru is very poor management
MM MM
Worse coffee and taste like they don't brew fresh. Don't go here.
Atmosphere: 1
Food: 1
Service: 1
Cyrus Dauphinee
Went up about 9:30am, got 2 drinks 6 donuts. One of the drinks I asked for one of the drinks not to be mixed and the lady mixes it right in front of me. The other was burnt and didn’t even have the right amount of stuff I wanted in it. First I wanted butternut but they didn’t have it, second was a glazed chocolate stick, didn’t have that. You know that look of an old donut, that was how my donuts looked liked.
This is also just the first time ANY of this has happened to me. I understand some people have bad and good days but this is a constant thing with this place. I will never ever in my life go to a Dunkin’ Donuts in the town of Skowhegan.
Atmosphere: 1
Food: 1
Service: 1
Nancy Truman
Took over 20 minutes after I ordered..messed up my sandwich and hashbrowns was cold ..I also watched a girl on her phone and touch her ass while using the same gloves ..I asked to speak to a manager and they acted like it was an inconvenience and all they said was oh..I'm sorry . I will never go there ever again
Atmosphere: 1
Food: 1
Service: 1
Derek DONNELLY
Can't get the orders right. Ever. Takes 20 mins to get my food. People on phones. Don't know how to work orders
Atmosphere: 1
Food: 2
Service: 1
Catherine Stuart
This Dunkin is the worst I’ve ever been in i think. They are SOOOOO SLOW and rude. Every time they take FOREVER and there’s always just staff standing around talking. EVERY TIME.
Atmosphere: 1
Food: 1
Service: 1
Sarah Campbell
Hahaha no, no personality, no customer service, waste of money. Sloppy food nasty over priced coffee I'm all set, skow
Not sure if this is a franchise or what, but the prices at this Dunkin are wildly exorbitant. I was just in Farmington, and I swear it didn't cost nearly as much. At least the staff was really sweet.
Atmosphere: 4
Food: 4
Service: 4
nina cheyenne
absolutely horrible service. rude workers who were not trained right and don’t know how to do their job. they couldn’t even tell me what kind some donuts were and they didn’t even know how to put a sandwich on the register. train your workers. they didn’t even unfreeze the sandwiches before letting people order and they said it would be a 30 minute wait, after i said i wanted a refund and im not waiting 30 minutes a worker proceeded to say “i can’t refund you and nobody said you had to” in the rudest way ever. No knowledge of how to speak kindly to customers and in fact they did say i had to wait 30 minutes. She said she couldn’t refund me either and someone else had to do it. Learn to do your job and how to speak to customers.
Atmosphere: 1
Food: 1
Service: 1
Kathleen Perkins
Service was so disorganized. Was told it would be an half an hour wait on sandwiches due management dropping the ball big time and not making sure areas were stocked for further service. A couple of staff was rude about refunding our money, and other staff couldn't tell me what flavor doughnuts that were in display case! Will not bother to return!
Atmosphere: 1
Food: 1
Service: 1
Lizkie
Super Dunkin'! C'est le premier en partant de Québec en passant par Jackman. Service impeccable et les toilettes sont propres.
Atmosphere: 5
Food: 5
Service: 5
Ethan Paquet
This Dunkin was exceptionally clean and the staff were incredibly friendly, I would happily return.
This is a great location especially if you get lucky and stop in when Alyssa is working
Absolutely! Despicable. The place is understaffed staff don't seem to really care about the people. I informed them they were out of toilet paper and they said oh yeah it's been like that for a couple hours. Nobody jumped to get a roll. Nobody bothered to do anything. They didn't make the sandwich we ordered. They didn't get the toilet paper so desperately desired. We've been here many times. It has not gotten better. Avoid this place if you can and to the owner. You desperately need to up your customer service. The kids that work there have absolutely zero consideration to your consumers.
Where did the good food go...
Donuts were very stale, only 2 workers on. They were wonderful but 2 people trying to take care of 10 people in lobby and 7 cars in drive thru is very poor management
Worse coffee and taste like they don't brew fresh. Don't go here.
Atmosphere: 1
Food: 1
Service: 1
Went up about 9:30am, got 2 drinks 6 donuts. One of the drinks I asked for one of the drinks not to be mixed and the lady mixes it right in front of me. The other was burnt and didn’t even have the right amount of stuff I wanted in it. First I wanted butternut but they didn’t have it, second was a glazed chocolate stick, didn’t have that. You know that look of an old donut, that was how my donuts looked liked.
This is also just the first time ANY of this has happened to me. I understand some people have bad and good days but this is a constant thing with this place. I will never ever in my life go to a Dunkin’ Donuts in the town of Skowhegan.
Atmosphere: 1
Food: 1
Service: 1
Took over 20 minutes after I ordered..messed up my sandwich and hashbrowns was cold ..I also watched a girl on her phone and touch her ass while using the same gloves ..I asked to speak to a manager and they acted like it was an inconvenience and all they said was oh..I'm sorry . I will never go there ever again
Atmosphere: 1
Food: 1
Service: 1
Can't get the orders right. Ever. Takes 20 mins to get my food. People on phones. Don't know how to work orders
Atmosphere: 1
Food: 2
Service: 1
This Dunkin is the worst I’ve ever been in i think. They are SOOOOO SLOW and rude. Every time they take FOREVER and there’s always just staff standing around talking. EVERY TIME.
Atmosphere: 1
Food: 1
Service: 1
Hahaha no, no personality, no customer service, waste of money. Sloppy food nasty over priced coffee I'm all set, skow
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Doughnut, Iced Macchiato, Bacon Egg and Cheese, Egg and Cheese, Chicken & Roasted Pepper Dunkin' Wrap, Hash Browns, Croissant, Cheddar Bagel Twist, Muffins, Iced Latte, Maple Sugar Bacon Breakfast Sandwich
Restaurantji Recommends
Not sure if this is a franchise or what, but the prices at this Dunkin are wildly exorbitant. I was just in Farmington, and I swear it didn't cost nearly as much. At least the staff was really sweet.
Atmosphere: 4
Food: 4
Service: 4
absolutely horrible service. rude workers who were not trained right and don’t know how to do their job. they couldn’t even tell me what kind some donuts were and they didn’t even know how to put a sandwich on the register. train your workers. they didn’t even unfreeze the sandwiches before letting people order and they said it would be a 30 minute wait, after i said i wanted a refund and im not waiting 30 minutes a worker proceeded to say “i can’t refund you and nobody said you had to” in the rudest way ever. No knowledge of how to speak kindly to customers and in fact they did say i had to wait 30 minutes. She said she couldn’t refund me either and someone else had to do it. Learn to do your job and how to speak to customers.
Atmosphere: 1
Food: 1
Service: 1
Service was so disorganized. Was told it would be an half an hour wait on sandwiches due management dropping the ball big time and not making sure areas were stocked for further service.
A couple of staff was rude about refunding our money, and other staff couldn't tell me what flavor doughnuts that were in display case! Will not bother to return!
Atmosphere: 1
Food: 1
Service: 1
Super Dunkin'! C'est le premier en partant de Québec en passant par Jackman. Service impeccable et les toilettes sont propres.
Atmosphere: 5
Food: 5
Service: 5
This Dunkin was exceptionally clean and the staff were incredibly friendly, I would happily return.
Atmosphere: 5
Food: 5
Service: 5
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