I was told that they weren't taking in-store orders because of being so backed up with online and phone orders.
Lauren W.
Placed an online order on a Thursday night at 6pm went to pick it up and the door were locked and they were closed. Didn’t even get my money back.
Lee Copeland
Wish I could give it zero stars. Placed my order online. The order was not ready when I arrived. I was told there's a problem with their POS and they would take 10 or 15 minutes and make my three sandwiches. Other people walked in and someone began making their sandwiches. The person who was to make my sandwiches put his gloves on grabed his cell phone and began taking a screenshot of the order so he can make my sandwich. Now I don't know about you but I don't want to eat a sandwich where they handle their cell phone and then handle my food so I spoke up. I was told that this is how they had to make our order with their cell phone in the hand while wearing plastic food safe gloves. I spoke my mind and said that was absolutely disgusting. I'm pretty sure that any food inspection agency would not approve of this technique. He argued with me. Another patron spoke up and agreed with me. I left with no food no refund and now I'm late for my son's basketball game. Do not go here they are gross have zero customer service skills and are just outright rude. To this owner: fix your POS system. Fix your receipt printing process. You shouldn't be allowing the store to do this but they were obviously taught this. It is not safe and I will be reporting this to the proper agency. And please send me my refund.
Trevor
This location has fresh ingredients and is just kept super clean overall. Best Subway around
Carolann Thorne
Whenever I get my food delivered there is always something wrong with it. Today I ordered my sandwich with Baja chipotle sauce but my sandwich had Sriracha sauce (plus it had no steak which I understand was the door dasher(Lucy N) that was responsible. I can’t eat spicy food because of my health condition, my fiancé insisted we went down there to get it remade and a refund. I understood they could not do the refund because it was through DoorDash on Subways app but would have appreciated it if they remade the sandwich for me because they did make it wrong.
WellnessPharmz Caregiver
I just left Subway after standing and waiting in line for over fifteen minutes with my son.. I came in and saw there was only one person working. She was cashing someone out and there were two people ahead of me. I understood that there was going to be a wait and the poor woman was working alone.... I waited very patiently for well over fifteen minutes. During finishing up the second order ahead of me, another person came into the store. Instead of addressing me at all she started talking to the other customer and asking her if she was getting her regular. Then proceeded to make her her sandwich... I wasn't even addressed to be informed if this was an online order, that I'd be helped in a moment. Nothing was even said to me... I waited a minute or two to see if this would be addressed... Nothing was said and she started talking to the other customer. Instead of causing a scene I just got me and my son and left the store... Worst customer service I have ever experienced... It a Monday evening around dinner time. You'd think they would schedule more then one person to work. And maybe address your customers who have been waiting in line for over fifteen minutes before taking on the customer that just walked in the door.
We Roll Auto
I ordered online and when I arrived to pick my items up. They were out of most vegetables,along with roast beef the person behind the counter apologized a bunch and was very nice,she was the only one working and truthfully the management should be ashamed of there failure to provide help to there staff when needed.
Michelle Parent
I stopped in to grab some subs for dinner. The man working was all by himself. This man had amazing customer service, the subs were delicious. He apologized to the customers for the wait, because he was alone. Didn't really have to wait to long at all, because he was great at his job. This man deserves a pay raise, he is one great worker. I wish I asked his name. Great job. I will be definitely go back to that Subway from now on. I hope you see this, your a great employee and I appreciated the great customer service and the yummy subs. Thank you.
Mike Kennedy
I had a BOGO code. Nice sandwiches
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sandwich
Oscar Myer
Someone needs to get the old women some help mentally because she is not okay to be handling and trusted with people’s food. This subway is going down hill and the old women is the reason why.
The veggies tasted okay but the sub rolls were very hard at the ends meaning the rolls were NOT as fresh as subways policy calls for. I’ve never ever had this problem with sub roll being hard! Also the pretzel stick was very hard and unedible when I got home and I only live 5 minutes away from store. I spent $25 on this food and I wish I ordered dominos instead. Corporate Subway needs to pay these guys a visit and re train them. I read alot of bad reviews but gave them chance.
Food: 1
Service: 4
Robert Mininger
Gift cards didn’t work long story no help from store website or main ph #. Don’t buy subway gift cards
Atmosphere: 1
Food: 4
Service: 1
Steven Talbot
New updated hours posted on door I arrived at 8:05 closed early tonight I guess, wouldn't answer phone lights off and girl standing behind counter on her phone waiting untill 8:30... lazy.
Service: 1
9OsKid
old woman had a bad attitude. i highly recommend her speak to a professional as there are obvious mental struggles. because of this I no longer trust this place to make my food if the employee is so unstable and easily hostile.
I was told that they weren't taking in-store orders because of being so backed up with online and phone orders.
Placed an online order on a Thursday night at 6pm went to pick it up and the door were locked and they were closed. Didn’t even get my money back.
Wish I could give it zero stars. Placed my order online. The order was not ready when I arrived. I was told there's a problem with their POS and they would take 10 or 15 minutes and make my three sandwiches. Other people walked in and someone began making their sandwiches. The person who was to make my sandwiches put his gloves on grabed his cell phone and began taking a screenshot of the order so he can make my sandwich. Now I don't know about you but I don't want to eat a sandwich where they handle their cell phone and then handle my food so I spoke up. I was told that this is how they had to make our order with their cell phone in the hand while wearing plastic food safe gloves. I spoke my mind and said that was absolutely disgusting. I'm pretty sure that any food inspection agency would not approve of this technique. He argued with me. Another patron spoke up and agreed with me. I left with no food no refund and now I'm late for my son's basketball game. Do not go here they are gross have zero customer service skills and are just outright rude.
To this owner: fix your POS system. Fix your receipt printing process. You shouldn't be allowing the store to do this but they were obviously taught this. It is not safe and I will be reporting this to the proper agency. And please send me my refund.
This location has fresh ingredients and is just kept super clean overall. Best Subway around
Whenever I get my food delivered there is always something wrong with it. Today I ordered my sandwich with Baja chipotle sauce but my sandwich had Sriracha sauce (plus it had no steak which I understand was the door dasher(Lucy N) that was responsible. I can’t eat spicy food because of my health condition, my fiancé insisted we went down there to get it remade and a refund. I understood they could not do the refund because it was through DoorDash on Subways app but would have appreciated it if they remade the sandwich for me because they did make it wrong.
I just left Subway after standing and waiting in line for over fifteen minutes with my son.. I came in and saw there was only one person working. She was cashing someone out and there were two people ahead of me. I understood that there was going to be a wait and the poor woman was working alone....
I waited very patiently for well over fifteen minutes. During finishing up the second order ahead of me, another person came into the store.
Instead of addressing me at all she started talking to the other customer and asking her if she was getting her regular. Then proceeded to make her her sandwich...
I wasn't even addressed to be informed if this was an online order, that I'd be helped in a moment. Nothing was even said to me... I waited a minute or two to see if this would be addressed... Nothing was said and she started talking to the other customer. Instead of causing a scene I just got me and my son and left the store...
Worst customer service I have ever experienced... It a Monday evening around dinner time. You'd think they would schedule more then one person to work. And maybe address your customers who have been waiting in line for over fifteen minutes before taking on the customer that just walked in the door.
I ordered online and when I arrived to pick my items up. They were out of most vegetables,along with roast beef the person behind the counter apologized a bunch and was very nice,she was the only one working and truthfully the management should be ashamed of there failure to provide help to there staff when needed.
I stopped in to grab some subs for dinner. The man working was all by himself. This man had amazing customer service, the subs were delicious. He apologized to the customers for the wait, because he was alone. Didn't really have to wait to long at all, because he was great at his job. This man deserves a pay raise, he is one great worker. I wish I asked his name. Great job. I will be definitely go back to that Subway from now on. I hope you see this, your a great employee and I appreciated the great customer service and the yummy subs. Thank you.
I had a BOGO code. Nice sandwiches
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sandwich
Someone needs to get the old women some help mentally because she is not okay to be handling and trusted with people’s food. This subway is going down hill and the old women is the reason why.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
The veggies tasted okay but the sub rolls were very hard at the ends meaning the rolls were NOT as fresh as subways policy calls for. I’ve never ever had this problem with sub roll being hard! Also the pretzel stick was very hard and unedible when I got home and I only live 5 minutes away from store. I spent $25 on this food and I wish I ordered dominos instead. Corporate Subway needs to pay these guys a visit and re train them. I read alot of bad reviews but gave them chance.
Food: 1
Service: 4
Gift cards didn’t work long story no help from store website or main ph #. Don’t buy subway gift cards
Atmosphere: 1
Food: 4
Service: 1
New updated hours posted on door I arrived at 8:05 closed early tonight I guess, wouldn't answer phone lights off and girl standing behind counter on her phone waiting untill 8:30... lazy.
Service: 1
old woman had a bad attitude. i highly recommend her speak to a professional as there are obvious mental struggles. because of this I no longer trust this place to make my food if the employee is so unstable and easily hostile.
Atmosphere: 3
Food: 3
Service: 1
Amazing
Vegetarian options: Veggie delight I guess
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
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