Dunkin'

742 Main St, Westbrook
(207) 887-9645

Recent Reviews

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jessica jones

I have been to multiple dunkins! This dunkin is by far the best one! The staff is always on point! My order too! I get decaf because my body hates caffeine 🤣 they kill it every time! Other dunkins always gave me regular coffee ( yes I can tell the difference, my body too) They get it right every time, they're also great with my daughter! We've come to know some of the staff's names , as we are now regulars 🤣🤣 give these people a raise because they kill it every morning ā¤ļøā¤ļøā¤ļø

Atmosphere: 5

Food: 5

Service: 5

Grace

I’ve just learned from someone that at this Dunkin, the employees insulted disabled students. That’s right. One of the students asked for her money back because something wasn’t right with what she ordered and they refused to pay her back, ā€œnothing we can doā€. When they could very easily have payed her back in cash. (I’ve noticed this similar money issue at other Dunkin’s where they can pay people back online or in cash when something is missing, etc.)
Then the young workers continued to call the disabled students idiots. This is an outrage that shouldn’t be over looked. In the past this Dunkin has been somewhat alright but after this situation I can now see how disrespectful employees are to their customers, even if they have a disability. This happened on October 28th, 2025, between the times of 2-4pm. I have no clue who was working. But me and my family will definitely never go to the Dunkin again. And if people have any ounce of humanity left, maybe they will be more concerned about this too. Because it IS a problem.

Atmosphere: 1

Food: 2

Service: 1

Rabkin Bask

Nice people!

Atmosphere: 5

Food: 5

Service: 5

Mel Ranger

They are the first to make my iced cold brew correct

Atmosphere: 5

Food: 5

Service: 5

Jason Auffant

One of the better Dunkins in Southern Maine. Fast, friendly, and never have had an issue with my food or coffee.

Atmosphere: 5

Food: 5

Service: 5

George Higgins

Great place to get my coffee! They all know my order every morning they're all friendly they say hi Good morning.. I don't think I've ever seen them be rude to any customer!!

Atmosphere: 5

Food: 5

Service: 5

Lorri Nelson

There's been a few times they messed up my order.

Atmosphere: 3

Food: 4

Service: 3

John Dockman

The donuts are good hear as always the only improvement would be quicker service but stil 4 out 5 stars

Atmosphere: 4

Food: 5

Service: 4

Shawn Adams

Ordered breakfast for my daughter. Hashbrowns were so hard she couldn’t bite through them. Wake-up wrap was the same way.

Atmosphere: 2

Food: 1

Service: 3

Recommended dishes: Strawberry, Hash Browns

Kip Foster

i’ve always had a great experience here with the staff! I forget his name, I *think* it was Tim, but he’s always been so friendly and remembers me when I come in and should get a raise for how hard he works!

Atmosphere: 5

Food: 5

Service: 5

Layla Elizabeth Mac Donald

Very busy but cleaner.then I thought it would be

Dietary restrictions: Make sure.you tell them and they work with you

Parking: Not.many spots and hard to know which way to.go, went the wrong way on their one.way not.meaning too.

Kid-friendliness: Homeless people inside careful on bring kids, keep them close but clean enough to take them

Wheelchair accessibility: Hard to get into the doors, but one. First floor. I might just be too fat lol

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Bagel, Apple Fritter

Nicholas Johnson

Would leave 0 stars if I could… We ordered 3 sandwiches and 3 coffees and were told to ā€œin the future, please come in for an order of this size as it backs up the drive-thruā€ ? I’ve never heard of a place having a limit to how much you can order through the drive thru and sounds like they need to train their employees better or hire more staff… The coffee is always watery tasting and they never have anything I’m trying to order. I’d basically just steer clear of this location.

Service: 1

Angelo Quatrano

Terrible coffee.. not a fan. Love the donuts though.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Munchkins Donut Hole Treats

SarahBeth Savage

It just down the street and a niece favorite so works great for me.

Atmosphere: 5

Food: 5

Service: 5

alan barker

Easily the best dunkin location in southern maine in terms of speed, accuracy and quality.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Sausage Egg and Cheese

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