Quality of food / quantity of food did not meet the expectation of a $15 sub. Was still hungry after
Atmosphere: 2
Food: 1
Service: 5
Ky Madison
Older lady always working, very sassy. Takes forever to get to your order. Always prioritizes online orders and other things before even talking to me. It’s always very hot in the building. I come here for a quick lunch but I always end up waiting over 15 minutes.
Atmosphere: 1
Food: 3
Service: 1
willow
I asked for a foot-long with pickles and on each side of the foot log there was about four pickles on each side and I think there should’ve been more. And I spent about $30.
Food: 2
Service: 1
Recommended dishes: Lays Baked Original
Greg Tisdale
Very good, really nice lady working behind the counter and a very clean place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon & Guacamole Signature Wrap, The Boss
Paul Fearon
I had a terrible experience with this Subway location. After a long day at work, I decided to treat myself to a meatball sub using a gift card I had. I remembered seeing their sign boasting "Now Open Later," so I placed an order through the Subway app. The app confirmed they were preparing my food, and I was looking forward to it.
However, when I arrived, the place was dark, and there was a handwritten sign on the door saying they were closing at 7 pm. Seriously? My order was marked "complete," and I had already paid, but the doors were locked, and I had no food!
To make matters worse, a meatball sub costs $10.99 now? At least deliver on the basics if you're going to charge that much. This location is poorly managed, misleading customers with false advertising and inconsistent hours. I’m beyond frustrated and will think twice before visiting Subway again.
Avoid this location if you value your time and money!
Service: 1
Derek McDermott
Awesome ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Boss
Vanessa Greeley
This was the worst customer service ever! I have never written a bad comment about anyone but these people were awful!!!
Atmosphere: 1
Food: 1
Service: 1
William Melakian
I walked in at 8:30 AM was not greeted by the employee with red hair. Employee was rude and told me he did not have breakfast sandwiches first thing in the morning. Not sure what kind of establishment they have here, but I felt it was very unprofessional. I will never go back to the subway ever again.
Atmosphere: 1
Food: 1
Service: 1
Q dajeweler
The lady that tooo my order was very rude and wash rushing my food ,food looked horrible is was poorly made customer service was the worst ever in my life her name is Shelby
Janice Bruns
I ordered online I asked for no lettuce, tomato, or onions and got all three asked fir extra pickels got barely any black olives but gave me extra of whay I didn't want
Emily was nothing short of amazing!! Store was clean, food was ready on time, and she was very personable… on top of that, SHE WAS THE ONLY WORKER ALL DAY LONG, and still had a smile on her face! She deserves a raise!
Food: 4
Service: 5
Recommended dishes: Turkey Bacon & Guacamole Signature Wrap, Cookies
Aaron Celli
Loved that I placed an order, it said it was fulfilled, and when I showed up said they didn’t have the ingredients. Nobody in the restaurant could help, manager didn’t answer the employee.
Worst. Subway. Ever.
Avoid this subway at all costs
Atmosphere: 1
Food: 1
Service: 1
Chelcey Vachon
Out of the cheese I wanted out of sauce I wanted the veggies are frozen and the meat is cold after toasting.
Atmosphere: 3
Food: 1
Service: 1
Alanna Young
I’ve been to a lot of subways, and this is the absolute worst experience I’ve ever had. I showed up there last night at 8:40 (subway Westbrook page says open til 9:30). Giant “OPEN” sign was lit up… but the store was empty and the dining room lights were dimmed. A guy wearing a Subway shirt (clearly working there) was on his phone in the parking lot. I said, “are you open?” He said “yeah!” I walked in. Complete ghost town. I yelled “HELLO?!” a few times before a woman came from out back. She said, we’re closed. Clearly not if the store is unlocked, sign lit up. Pretty sketchy. Don’t really know what they’re up to back there. Will not go back. Can’t rate the food, because I left hungry.
Atmosphere: 1
Service: 1
Jake Jones
Find another Subway to go to! Second time I've done a mobile order at this location and went there when it said my order was ready. Get there and it hasn't even been started. After about 15 mins of waiting, I ask the status. Was told they are out of meatballs. Waited another 15 mins to have someone help me. Terrible service. Where is the manager?
Quality of food / quantity of food did not meet the expectation of a $15 sub. Was still hungry after
Atmosphere: 2
Food: 1
Service: 5
Older lady always working, very sassy. Takes forever to get to your order. Always prioritizes online orders and other things before even talking to me. It’s always very hot in the building. I come here for a quick lunch but I always end up waiting over 15 minutes.
Atmosphere: 1
Food: 3
Service: 1
I asked for a foot-long with pickles and on each side of the foot log there was about four pickles on each side and I think there should’ve been more. And I spent about $30.
Food: 2
Service: 1
Recommended dishes: Lays Baked Original
Very good, really nice lady working behind the counter and a very clean place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon & Guacamole Signature Wrap, The Boss
I had a terrible experience with this Subway location. After a long day at work, I decided to treat myself to a meatball sub using a gift card I had. I remembered seeing their sign boasting "Now Open Later," so I placed an order through the Subway app. The app confirmed they were preparing my food, and I was looking forward to it.
However, when I arrived, the place was dark, and there was a handwritten sign on the door saying they were closing at 7 pm. Seriously? My order was marked "complete," and I had already paid, but the doors were locked, and I had no food!
To make matters worse, a meatball sub costs $10.99 now? At least deliver on the basics if you're going to charge that much. This location is poorly managed, misleading customers with false advertising and inconsistent hours. I’m beyond frustrated and will think twice before visiting Subway again.
Avoid this location if you value your time and money!
Service: 1
Awesome ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Boss
This was the worst customer service ever! I have never written a bad comment about anyone but these people were awful!!!
Atmosphere: 1
Food: 1
Service: 1
I walked in at 8:30 AM was not greeted by the employee with red hair. Employee was rude and told me he did not have breakfast sandwiches first thing in the morning. Not sure what kind of establishment they have here, but I felt it was very unprofessional. I will never go back to the subway ever again.
Atmosphere: 1
Food: 1
Service: 1
The lady that tooo my order was very rude and wash rushing my food ,food looked horrible is was poorly made customer service was the worst ever in my life her name is Shelby
I ordered online I asked for no lettuce, tomato, or onions and got all three asked fir extra pickels got barely any black olives but gave me extra of whay I didn't want
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Emily was nothing short of amazing!! Store was clean, food was ready on time, and she was very personable… on top of that, SHE WAS THE ONLY WORKER ALL DAY LONG, and still had a smile on her face! She deserves a raise!
Food: 4
Service: 5
Recommended dishes: Turkey Bacon & Guacamole Signature Wrap, Cookies
Loved that I placed an order, it said it was fulfilled, and when I showed up said they didn’t have the ingredients. Nobody in the restaurant could help, manager didn’t answer the employee.
Worst. Subway. Ever.
Avoid this subway at all costs
Atmosphere: 1
Food: 1
Service: 1
Out of the cheese I wanted out of sauce I wanted the veggies are frozen and the meat is cold after toasting.
Atmosphere: 3
Food: 1
Service: 1
I’ve been to a lot of subways, and this is the absolute worst experience I’ve ever had. I showed up there last night at 8:40 (subway Westbrook page says open til 9:30). Giant “OPEN” sign was lit up… but the store was empty and the dining room lights were dimmed. A guy wearing a Subway shirt (clearly working there) was on his phone in the parking lot. I said, “are you open?” He said “yeah!” I walked in. Complete ghost town. I yelled “HELLO?!” a few times before a woman came from out back. She said, we’re closed. Clearly not if the store is unlocked, sign lit up. Pretty sketchy. Don’t really know what they’re up to back there. Will not go back. Can’t rate the food, because I left hungry.
Atmosphere: 1
Service: 1
Find another Subway to go to! Second time I've done a mobile order at this location and went there when it said my order was ready. Get there and it hasn't even been started. After about 15 mins of waiting, I ask the status. Was told they are out of meatballs. Waited another 15 mins to have someone help me. Terrible service. Where is the manager?
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