Veranda Kitchen & Bar Westbrook

Unprofessional service, despite the food being good.

They’ve repeatedly gotten the spice level wrong for my takeout orders. Their website doesn’t clearly explain the spice scale (1-5), so I ordered a level 1 and added a note requesting very low spice. Twice now, it’s come out medium-hot and completely inedible. The owner has refused to correct or fix the order, which is very disappointing.

Cannot recommend anymore as I can’t rate the pad Thai as I can NOT eat it!
Their fried rice dinner is great….

Atmosphere: 5

Food: 1

Service: 1

So I recently visited this establishment and I ordered a Pho with meatballs when they brought out the vegetables the bean sprouts were like yellow and wet and not wet meaning they’ve been clean wet meaning they were like bad and so I share that with them and I also ordered a fresh spring roll and when it was cut in half and I saw the bean sprouts in that and those were basically brown and black, they definitely turned me off enough, not to eat it. I would tell you that this was the worst experience I’ve ever had in a restaurant Not to mention the service was terrible. There was a young woman there that didn’t speak very good English, which is fine. I get that piece of it, and I could sympathize with her, but nobody came out at all to help her, and it was very much struggling to the point where she handed me this handheld Device and asked me if I what I wanted I commend her for doing what she did to try to provide great service I sat there for 20 minutes to eat what I felt was safe to eat not to be asked one time how things were do you need anything else? Would you like something else to drink because I was given water up, but I was hoping to have a nice cold soda, but when I tried to explain that to the woman, she didn’t understand it so I just said forget it, but anyway it was Terrible and to give it a three I’m being very generous

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Food

Veranda Kitchen serves some of the best pho I’ve ever had. The broth is rich and flavorful, with fresh, crisp vegetables that make every bite a delight. If you’re craving authentic, soul-warming pho, this is the place to be!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pho Broth, Orange Chicken, Crab Rangoon

I hade Vietnamese egg rolls and wonton Soup. I have to save that both were delicious and hot. I was disappointed there was only 3 wontons in a large portion for nine dollars. There's a beautiful park with picnic tables across the street on a river we're I ate my food. I will definitely go back and try something else and tell them to put more wonton in the soup.

Atmosphere: 4

Food: 4

Service: 4

Not able to offer vegan options more than pho (soup). I picked this place because it was listed to have vegan options.

Dietary restrictions: Not able to make vegan options other than Pho (soup). Very disappointing to not be able to eat with my friends when it was listed that there would be options.

Atmosphere: 4

Food: 3

Service: 4

I should have asked for half the noodles on the side... Bowl was hard to manage and I have to take a leftover usually.

Atmosphere: 5

Food: 4

Service: 5

I never go wrong grabbing lunch @ Veranda. And the server...wish I knew her name is excellent!!! Fast friendly and very kind and answers questions if I ever have any... rarely do!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Food, Thai Rolls

Had appetizers. Awesome. Have to come back!

The Drunken Noodle is so good with chicken as the go to. 10/10

Atmosphere: 4

Food: 5

Service: 5

disgusting drunken noodle reeked of fish when it was supposed to be chicken. it was completely inedible.

Pad thai was good but a little too sweet.Chicken was tough.

Atmosphere: 2

Food: 3

Service: 2

This place is absolutely banging.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Drunken Noodle

Seemed like it was probably an off day for the this place. Went last friday with my mother and brother. Service and drinks were shockingly bad for what I heard about this place. When we were eventually able to order our entrees we got them to go. They forgot the rice for our curry and the crispy duck entrees. Duck was overcooked and broccoli severely undercooked. The curry and dumplings were tasty. The restaurant and menu look good to me, it's a shame we got that experience.

Atmosphere: 2

Food: 1

Service: 1

Pho is great

Atmosphere: 5

Food: 5

Service: 5

Great pad thai and fried dumplings !

Food: 5

Recommended dishes: Peanut Sauce