This Chinese restaurant is extremely dirty. They use the seating area as a storage room and the floor is so filthy. One of the workers was coughing without a mask.The minute I walked in to pick up my order I had the feeling I should walk back out! I have been sick with food poisoning for 6 days!!! Thanks for ruining my love of Chinese food...Never again.
Atmosphere: 1
Food: 1
Service: 1
Jean Pidacks
The food is always delicious & hot, very reasonably priced. The staff friendly.
Atmosphere: 5
Food: 5
Service: 5
Sharon W.
Best ever I will go there again. Food was good. Not over cooked with fresh ingredients. I recommend it.
Old School Long Beach Fool
Food was decent and they had quick service. There "dining room" however looked more like a storage closet with boxs everywhere. Barely anywhere to sit
Atmosphere: 3
Food: 4
Service: 4
lewis mendall
I’ve picked up my order. It was wrong I called and they said there’s nothing they could do about it. I’ll never return to China Empress
Food: 1
Service: 1
*Krissy*
Me n my family LOVE THIS PLACE. ONLY have had 2 outings which was one didn't get our lrg rice n the second they forgot 2 things. But called real quick (as we are 20 min away n come here ) n they quickly made it up n was taken care of . FOOD IS ON POINT. LOVVVVVEEEE ALL OF IT MY FAV IS THE CHIX FRIED RICE W THE CHX LOMEIN N HUBBY IS OBSESSED W THERE EGG ROLLS N LOMEIN N KIDDOS LOVVVVE THEIR CHIX FINGERS N WINGS N THE CHIX N BROCC (OF COURSE BOTH RICES AS WELL) HIGHHHLLLLY RECCOMEND. Took us FORVEERR TO find a place up towards us n like mentioned only bout 17 -20 min but ommmmg ssssoooo good n soooo fresh! (4 of us) 2 teens 2 adults
Atmosphere: 4
Food: 5
Service: 4
mark bayer
Mistakes do get made. But to be denied buying additional food because they got the order wrong and smaller than we ordered, certainly goes against everything we know about customer satisfaction. Woman behind the counter with blue Red Sox shirt, blamed us and belligerently refused to acknowledge the mistake, nor help us get the amount we ordered. When another employee offered to help, the woman snapped at her and said " he gets what he gets, it would take us 2 hours to get the food and we are closing". When I later called and asked about her offensive attitude towards us as a customer her response was "so what". when asked how she would feel about a bad review she again said "so what". I asked if that was her final say, she said "bye, bye, have a nice day".This on New Years Eve with about 6-8 other customers waiting to get their orders. With this attitude I would wager that next New Years Eve, this will be a closed store front.
Atmosphere: 1
Food: 3
Service: 1
Judgemental Shoelace ..
Amazing food, the best around for sure! I go here several times every time I visit Maine, you can't get good takeout like this in Tennessee! Their egg rolls are the best!!
Things Change (Sometimes things change)
Absolutely horrible! Everything tasted like it was soaked in soy sauce! I wouldn't go back!
Atmosphere: 3
Food: 1
Service: 5
Bob Birt
Been looking for Chinese food similar to where I grew up and this was just like Oriental Express in Rockland ma.
drove 30 minutes with a $50 order and get home with no duck sauce, call to let them know and she called us liars. We have never eaten chinese food without duck sauce! Fathers Day treat gone wrong. BTW we dont use soy sauce. Your food is amazing … customer service , not so much.
Atmosphere: 1
Food: 5
Service: 1
Under Stan'd
The food here is really good. I would just suggest if you get bbq ribs, ask them to cook the ribs longer. Ours were a little undercooked. It was very busy in there at 5:30 pm. So I cut them some slack for that.I was also shocked to see Crab Rangoon is not included in the Pu Pu Platter. :(Vegetarian options: There are multiple vegetarian options.Parking: We were able to park right in front of the restaurant.
Atmosphere: 3
Food: 4
Service: 5
Lydia D
First time I ordered today and I already know I will be going back! The price and the amount you get is unbeatable. The flavor 10/10 for sure! I was shocked how amazing this was and I have plenty to eat again! Confirmed egg rolls are the GOOD kind. The only reason I feel sick is because I inhaled everything XD Great customer service, quick turn around time, in and out.
shawn morang
The broccoli and beef was awful. No flavor and I ordered it to be hot and spicy. Tasted like it was cooked in water and thrown in a container. Simply terrible.
Brian Jamison
My favorite restaurant around. Noticed over the past few visits that the crab rangoon is missing more and more crab. Could you please put some more crab in it. Thank you very kindly.
This Chinese restaurant is extremely dirty. They use the seating area as a storage room and the floor is so filthy. One of the workers was coughing without a mask.The minute I walked in to pick up my order I had the feeling I should walk back out! I have been sick with food poisoning for 6 days!!! Thanks for ruining my love of Chinese food...Never again.
Atmosphere: 1
Food: 1
Service: 1
The food is always delicious & hot, very reasonably priced. The staff friendly.
Atmosphere: 5
Food: 5
Service: 5
Best ever I will go there again. Food was good. Not over cooked with fresh ingredients. I recommend it.
Food was decent and they had quick service. There "dining room" however looked more like a storage closet with boxs everywhere. Barely anywhere to sit
Atmosphere: 3
Food: 4
Service: 4
I’ve picked up my order. It was wrong I called and they said there’s nothing they could do about it. I’ll never return to China Empress
Food: 1
Service: 1
Me n my family LOVE THIS PLACE. ONLY have had 2 outings which was one didn't get our lrg rice n the second they forgot 2 things. But called real quick (as we are 20 min away n come here ) n they quickly made it up n was taken care of . FOOD IS ON POINT. LOVVVVVEEEE ALL OF IT MY FAV IS THE CHIX FRIED RICE W THE CHX LOMEIN N HUBBY IS OBSESSED W THERE EGG ROLLS N LOMEIN N KIDDOS LOVVVVE THEIR CHIX FINGERS N WINGS N THE CHIX N BROCC (OF COURSE BOTH RICES AS WELL) HIGHHHLLLLY RECCOMEND. Took us FORVEERR TO find a place up towards us n like mentioned only bout 17 -20 min but ommmmg ssssoooo good n soooo fresh! (4 of us) 2 teens 2 adults
Atmosphere: 4
Food: 5
Service: 4
Mistakes do get made. But to be denied buying additional food because they got the order wrong and smaller than we ordered, certainly goes against everything we know about customer satisfaction. Woman behind the counter with blue Red Sox shirt, blamed us and belligerently refused to acknowledge the mistake, nor help us get the amount we ordered. When another employee offered to help, the woman snapped at her and said " he gets what he gets, it would take us 2 hours to get the food and we are closing". When I later called and asked about her offensive attitude towards us as a customer her response was "so what". when asked how she would feel about a bad review she again said "so what". I asked if that was her final say, she said "bye, bye, have a nice day".This on New Years Eve with about 6-8 other customers waiting to get their orders. With this attitude I would wager that next New Years Eve, this will be a closed store front.
Atmosphere: 1
Food: 3
Service: 1
Amazing food, the best around for sure! I go here several times every time I visit Maine, you can't get good takeout like this in Tennessee! Their egg rolls are the best!!
Absolutely horrible! Everything tasted like it was soaked in soy sauce! I wouldn't go back!
Atmosphere: 3
Food: 1
Service: 5
Been looking for Chinese food similar to where I grew up and this was just like Oriental Express in Rockland ma.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
drove 30 minutes with a $50 order and get home with no duck sauce, call to let them know and she called us liars. We have never eaten chinese food without duck sauce! Fathers Day treat gone wrong. BTW we dont use soy sauce. Your food is amazing … customer service , not so much.
Atmosphere: 1
Food: 5
Service: 1
The food here is really good. I would just suggest if you get bbq ribs, ask them to cook the ribs longer. Ours were a little undercooked. It was very busy in there at 5:30 pm. So I cut them some slack for that.I was also shocked to see Crab Rangoon is not included in the Pu Pu Platter. :(Vegetarian options: There are multiple vegetarian options.Parking: We were able to park right in front of the restaurant.
Atmosphere: 3
Food: 4
Service: 5
First time I ordered today and I already know I will be going back! The price and the amount you get is unbeatable. The flavor 10/10 for sure! I was shocked how amazing this was and I have plenty to eat again! Confirmed egg rolls are the GOOD kind. The only reason I feel sick is because I inhaled everything XD Great customer service, quick turn around time, in and out.
The broccoli and beef was awful. No flavor and I ordered it to be hot and spicy. Tasted like it was cooked in water and thrown in a container. Simply terrible.
My favorite restaurant around. Noticed over the past few visits that the crab rangoon is missing more and more crab. Could you please put some more crab in it. Thank you very kindly.