Went in yesterday and waited over 10 minutes while the employee prepared just two ham and cheese sandwiches for the customers ahead of me.
It was a Wednesday, and the advertised special was meatballs — yet I was told by both the staff member and the shift manager that neither of them were trained on food prep and couldn’t prepare any fresh meatballs.
As someone who worked at Subway for years, I know that all team members should be trained in food prep. It’s part of the job and not difficult — especially for items that are supposed to be ready throughout the day.
According to them, everything out had been prepped days in advance. That’s not just disappointing — it raises serious concerns about freshness and food safety.
I won’t be returning. This seems like a setup for food poisoning, not a proper food service operation.
Laura
2 employees on staff no other customers, its a rainy day and one of the employees parked their car blocking the walkway. Had to walk through wet grass to use walkway. Looked like a deliberate parking to block the walkway to me. Remembered the exit where the handicapped ramp is on the side of the building so used that exit to go out. The young man making my husbands sandwich was attentive and immaculate making it, it was the woman that came from out back with cut tomatoes that reached across in front of the young man and over my husbands sandwich to switch out the tomatoes that made this experience a 1 star. The young man stepped back, the woman stepped forward with her dirty shirt over my husband's sandwich to finish the swap out. The young man reached across in front of her and pulled the sandwich toward himself away from her chest to finish making it. Instead of allowing him to finish making the sandwich she started a conversation with him and how it didn't take long to slice the tomatoes and about a couple of other things. He was finally able to finish the sandwich and cash me out. I was dumbfounded! The young man did great, this rating is the blocked walkway and the woman's unprofessional and gross incompetence. She could have waited for him to be done making the sandwich before doing what she did. We have had the most horrible experiences at this location. Only going back when we know there are new employees, hoping it will be better and still disappointed. We live and work in Yarmouth and will travel to a different town to get our Subway. This one is always subpar!
Zach
Terrible. The young man behind the counter mumbled every word. Had his phone playing rap loudly over the Subway radio. Admitted out loud that he didn't enjoy being busy. Put zero effort into the sandwhiches - they were cut lopsided, barely filled, and the teriyaki chicken in my sandwhich was ice cold. We had to keep repeating the order over his loud music. Then he kept trying to upsell us, so we finally got some chips so he would cash us out. Very unprofessional, I would not come back here again if I was starving. Subway, you can do better than this.
Thomas Thomas
Ryan is the best! I called to ask if they took coupons. After the call I said we're going there because he sounds like a nice guy. Engaging as he made our sandwiches, trying to construct them perfectly to our liking. Chatted with him a little after we ate but we really had to go meet someone. Ryan is a valuable asset to Subway and would be to any team. When he is ready, hire him for your welding shop. He will be the best!
Joseph Wani
Food was really good, I brought my 2 Kids and they enjoyed it.
Anthony Ponzo
I somehow am never actually able to leave with a sandwich from here. They seem to always be struggling which is unfortunate because the location is one of the only fast food options in the area.
BeachBoi08
Not sure if new owners have taken over. I have been to this Subway numerous times and always they had the best sub rolls of any Subway I have been to. But my last visit the roll was hard and tough like it had been left on the counter all day. Will try again, but if not improved I won’t be back.
Pamela Bean
I hate to be a "Karen" I never want to leave a bad review. However 2 6 inch sandwiches as a combo shouldn't have been $24 something. That's a small bag of chips, and a small drink. There were zero napkins, had to jump back into a long line to get some. This place also accepts no coupons for Subway. But I'd have to say besides the one lady basically rushing along the elderly gentleman ordering, there was also no bathroom to use.
Normally, food is great here. But I went in, and there was a guy that didn't know English well, so he couldn't read what was on the slip well. I got the wrong meats and veggies. I didn't notice till a couple hours later when I went to eat.
Atmosphere: 5
Food: 3
Service: 3
Raegan Granger
Absolutely disgusting. Made me feel like I was going to throw up after. Worst subway I’ve ever been to
Atmosphere: 1
Food: 1
Service: 1
Morgan Boyer
Today I stopped in at subway for lunch and the line was almost out the door.. there was one girl behind the counter handling all of the orders by herself!!!! I can’t say the service was quick because of the line in front of us, but a huge kudos to her for doing so well in such a stressful situation. Well done!
Service: 5
Audrey Clay
Terrible service worst personality of a representative of a Subway needed to use restroom before ordering . But girl with fake braids told me I can not use restroom. . I left. Reverse discrimination
Atmosphere: 1
Service: 1
I Bell
Tried a wrap for the first time and I don’t consider it a wrap as much as a roll up. Without a folded end on either end snd cut in the middle leaves 4 places for the fillings to spill out of when attempting to eat. Good taste, messy delivery system!
Went in yesterday and waited over 10 minutes while the employee prepared just two ham and cheese sandwiches for the customers ahead of me.
It was a Wednesday, and the advertised special was meatballs — yet I was told by both the staff member and the shift manager that neither of them were trained on food prep and couldn’t prepare any fresh meatballs.
As someone who worked at Subway for years, I know that all team members should be trained in food prep. It’s part of the job and not difficult — especially for items that are supposed to be ready throughout the day.
According to them, everything out had been prepped days in advance. That’s not just disappointing — it raises serious concerns about freshness and food safety.
I won’t be returning. This seems like a setup for food poisoning, not a proper food service operation.
2 employees on staff no other customers, its a rainy day and one of the employees parked their car blocking the walkway. Had to walk through wet grass to use walkway. Looked like a deliberate parking to block the walkway to me. Remembered the exit where the handicapped ramp is on the side of the building so used that exit to go out. The young man making my husbands sandwich was attentive and immaculate making it, it was the woman that came from out back with cut tomatoes that reached across in front of the young man and over my husbands sandwich to switch out the tomatoes that made this experience a 1 star. The young man stepped back, the woman stepped forward with her dirty shirt over my husband's sandwich to finish the swap out. The young man reached across in front of her and pulled the sandwich toward himself away from her chest to finish making it. Instead of allowing him to finish making the sandwich she started a conversation with him and how it didn't take long to slice the tomatoes and about a couple of other things. He was finally able to finish the sandwich and cash me out. I was dumbfounded! The young man did great, this rating is the blocked walkway and the woman's unprofessional and gross incompetence. She could have waited for him to be done making the sandwich before doing what she did. We have had the most horrible experiences at this location. Only going back when we know there are new employees, hoping it will be better and still disappointed. We live and work in Yarmouth and will travel to a different town to get our Subway. This one is always subpar!
Terrible. The young man behind the counter mumbled every word. Had his phone playing rap loudly over the Subway radio. Admitted out loud that he didn't enjoy being busy. Put zero effort into the sandwhiches - they were cut lopsided, barely filled, and the teriyaki chicken in my sandwhich was ice cold. We had to keep repeating the order over his loud music. Then he kept trying to upsell us, so we finally got some chips so he would cash us out. Very unprofessional, I would not come back here again if I was starving. Subway, you can do better than this.
Ryan is the best! I called to ask if they took coupons. After the call I said we're going there because he sounds like a nice guy. Engaging as he made our sandwiches, trying to construct them perfectly to our liking. Chatted with him a little after we ate but we really had to go meet someone. Ryan is a valuable asset to Subway and would be to any team. When he is ready, hire him for your welding shop. He will be the best!
Food was really good, I brought my 2 Kids and they enjoyed it.
I somehow am never actually able to leave with a sandwich from here. They seem to always be struggling which is unfortunate because the location is one of the only fast food options in the area.
Not sure if new owners have taken over. I have been to this Subway numerous times and always they had the best sub rolls of any Subway I have been to. But my last visit the roll was hard and tough like it had been left on the counter all day. Will try again, but if not improved I won’t be back.
I hate to be a "Karen" I never want to leave a bad review. However 2 6 inch sandwiches as a combo shouldn't have been $24 something. That's a small bag of chips, and a small drink. There were zero napkins, had to jump back into a long line to get some. This place also accepts no coupons for Subway. But I'd have to say besides the one lady basically rushing along the elderly gentleman ordering, there was also no bathroom to use.
Atmosphere: 1
Food: 5
Service: 2
Absolutely adorable
Atmosphere: 5
Food: 5
Service: 5
Very small restaurant but ok
Atmosphere: 2
Food: 3
Service: 4
Restaurantji Recommends
Normally, food is great here. But I went in, and there was a guy that didn't know English well, so he couldn't read what was on the slip well. I got the wrong meats and veggies. I didn't notice till a couple hours later when I went to eat.
Atmosphere: 5
Food: 3
Service: 3
Absolutely disgusting. Made me feel like I was going to throw up after. Worst subway I’ve ever been to
Atmosphere: 1
Food: 1
Service: 1
Today I stopped in at subway for lunch and the line was almost out the door.. there was one girl behind the counter handling all of the orders by herself!!!! I can’t say the service was quick because of the line in front of us, but a huge kudos to her for doing so well in such a stressful situation. Well done!
Service: 5
Terrible service worst personality of a representative of a Subway needed to use restroom before ordering . But girl with fake braids told me I can not use restroom. . I left. Reverse discrimination
Atmosphere: 1
Service: 1
Tried a wrap for the first time and I don’t consider it a wrap as much as a roll up. Without a folded end on either end snd cut in the middle leaves 4 places for the fillings to spill out of when attempting to eat. Good taste, messy delivery system!
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