McDonald's
7100 Fulton St, Ada
(616) 920-7783
Recent Reviews
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The team here is incredible—friendly, hardworking, and doing their absolute best in a busy environment. However, management is failing them. I received a hard, stale biscuit twice in a row. It is 2026, and we all know how difficult it is to find and keep a great service team; management should be supporting these workers by ensuring quality control. Instead, the staff is left to deal with the fallout of systematic failures. To the workers: thank you for your hustle. To management: do better.
Atmosphere: 5
Food: 1
Service: 5
Every time I come to this location they mess something up. Either my order or telling me to go park at a spot that is taken so I have to go inside and wait and it just makes everything super complicated. I’ve never had a correct order at this location it’s crazy. Today I ordered and drove back home and couldn’t eat any of my food because they messed it up so badly and I have allergies.
Atmosphere: 2
Food: 1
Service: 2
Molly’s service was poor and offense,she’s rude. Do better McDonald’s
Atmosphere: 1
Food: 5
Service: 1
Honestly, the service was really good multiple staff members seem to really care about the customer experience.
Atmosphere: 4
Food: 4
Service: 5
I’ve been to this location many times and haven’t had any issues. However, this one time I went and wanted to try the “McCrispy” chicken sandwich. Specifically the deluxe one. Seeing it came with tomatoes I had asked for no tomatoes due to an allergy of mine. In addition to that, asked for extra mayonnaise which shouldn’t be too much extra to ask for. When I got my food I was very dissatisfied and disappointed to see my food not only contaminated with 3 tomatoes but no mayonnaise at all. This makes me think the employees had no desire to follow through with my order and were annoyed at my requests. I am very upset that I put my money down for a meal I couldn’t eat due to the cross contamination with the tomatoes. I hope this service can improve and employees can take the time needed to do their job accurately.
Atmosphere: 2
Food: 1
Service: 1
Better than most
Atmosphere: 5
Food: 5
Service: 5
Just like every other McDonald's the employees do not seem to care about the quality of the food or the accuracy of orders. This time I ordered using Uber. None of our drinks had straws. One of the sandwiches was sloppily wrapped and falling apart. And the order was missing items. I know that this could have been a failure of the driver but I have had too many issues at multiple McDonald's locations to accept that. This is the second location I've posted a review on and I've had many other experiences. Two words. Quality Control.
Food: 1
Service: 1
I went to wash my hands before eating and was disgusted by the layer of filth on everything. I'm talking doors, walls, floors windows all covered in something. Bathroom to lobby there was grease and dirt on everything. One of the dirtiest restaurants I have ever seen.
The sandwiches were fairly okay at this McDonald's.
Atmosphere: 5
Food: 3
Service: 4
Its mcdonald's. You're going to get what you pay for. With that in mind, I havnt been let down.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Yet another McDonalds that marks your order complete IMMEDIATELY and makes you stand there 5+ minutes. AND I had to go back in when I realized that she hadn't given me my drink. You can see when I ordered and when I received my food. But the screen said my food was ready 5 minutes ago. And to top it off my Big Mac had no pickles and almost no lettuce. I order extra onions because if you don't you might find 1 or 2 of those super expensive dehydrated onions at any McDonalds if you don't. But extra anything else and they make you pay a ridiculous amount extra for. Also my fries were cold because she put them in the bag while waiting 5 minutes for my incorrect Big Mac. And the medium fry box was only about 60% full so basically a small one for medium price. Piss poor service and food quality. All in all a 1* is too generous. And I definitely won't be back to this location
Service: 1
Very friendly staff.
Atmosphere: 2
Food: 3
Service: 5
If you are looking for young people who don’t care about their work. Let alone customers. This is the spot.
Multiple employees have been messing up my order every time I come through, and I And I’ve noticed it’s not every time.
I simply ordered two burgers, and they were covered with mayonnaise…. I showed the manager how much mayonnaise there was on my burgers. And it was literally covered on me. The burger dropped out of my hand.
He continued to treat me like an idiot. And he told me it was “”one pump of mayonnaise” there was mayonnaise over the burger inside and out of the sandwich. On the wrapper. And mayonnaise over my clothes and my dashboard.
The men and women here are disgraceful, and insufferable.
Go to the next location
I wish I was exaggerating
Atmosphere: 1
Food: 1
Service: 1
This location is always on point with their service and quality. Never had a bad item from this location. I'm lovin it.
Atmosphere: 5
Food: 5
Service: 5
Very fast and clean.
Atmosphere: 5
Service: 5
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