They refused to give me any sauce! I would have paid, but the said there is NO sauce.
Atmosphere: 1
Food: 1
Service: 1
David Ritchie
The worst service my wife was laughed at for her name by an employee in the drive through coffee was garbage was not made correctly if I could give 0 stars I would worst coffee shop around DO NOT
Atmosphere: 1
Food: 1
Service: 1
Taylor Alley
Great place, just has hit or miss staffing.
Atmosphere: 4
Food: 5
Service: 4
Becky Burrow
The food was not really good at all. Employees weren’t very friendly either.
Food: 1
Service: 1
J Welenc
This location is very different from every other TH I have visited in several states and Ontario. The service makes you feel like you're an inconvenience to them. One employee told me there were limits on how many donuts I could have. The lobby has never been open any time I stopped by. I will keep going Sylvania instead; they are cheerful, and can get me exactly what I would like.
Atmosphere: 1
Food: 2
Service: 1
Rummy Arizankoska
We went there with my husband to get a dozen of donuts. I pointed to the girl on the counter which ones we liked and she went inside to get a box to put them in. At that time the other lady (she was working at the drive-through) took one of the donuts we chose. I told her that we already ordered this one but she very rudely replied to me that it had already been paid for at the drive-through. I said Ok, I will choose another one. The girl who was serving us came back and said that they did not have large boxes and asked us if she could pack them in 2 smaller boxes. I said it's fine. She put some donuts in one of the boxes and some in the second one. My husband asked if there were 12 donuts altogether. The other lady came to the counter, grabbed the boxes slammed them in front of my husband on top of their display case, and said here are your donuts, six in one box and six in the other. My husband opened the top box and counted the donuts and they were five. He turned the box to her and asked - Do these look like six to you? She said - which one you are missing? We didn't know how to reply to that question. We just looked at each other. My husband asked what he was supposed to do with this box. At that moment instead of apologizing for the mistake, she said that she was not serving us anymore and we had to leave the store because she was going to call the police. We didn’t have the slightest idea what we had done wrong and why she was threatening us with the police. We just wanted to buy a dozen of donuts. I asked her if she was the manager and she said - yes, and you never come here again. My husband tossed the box with the donuts back on the display case and pulled me out. There were other customers in the store watching this. It was embarrassing. She made us feel like criminals for pointing out that they were giving us 11 instead of 12 donuts. This happened on December 31st. She completely destroyed our day and our New Year’s mood. Even if someone pays me to go back to this place, I will never go there. The lady manager there is the rudest person I have met in my life. She should not be allowed to work with customers.
Atmosphere: 1
Food: 5
Service: 1
Letiesha Toles
I ordered a vanilla iced coffee with three cream and sugar with extra vanilla and there’s barely any ICE in my iced coffee 🤦🏽♀️ and the sugar wasn’t added. It tastes foul!
Rummy Arizankoska
We went there with my husband to get a dozen of donuts. I pointed to the girl on the counter which ones we liked and she went inside to get a box to put them in. At that time the other lady (she was working at the drive-through) took one of the donuts we chose. I told her that we already ordered this one but she very rudely replied to me that it had already been paid for at the drive-through. I said Ok, I will choose another one. The girl who was serving us came back and said that they did not have large boxes and asked us if she could pack them in 2 smaller boxes. I said it's fine. She put some donuts in one of the boxes and some in the second one. My husband asked if there were 12 donuts altogether. The other lady came to the counter, grabbed the boxes slammed them in front of my husband on top of their display case, and said here are your donuts, six in one box and six in the other. My husband opened the top box and counted the donuts and they were five. He turned the box to her and asked - Do these look like six to you? She said - which one you are missing?
We didn't know how to reply to that question. We just looked at each other. My husband asked what he was supposed to do with this box. At that moment instead of apologizing for the mistake, she said that she was not serving us anymore and we had to leave the store because she was going to call the police. We didn’t have the slightest idea what we had done wrong and why she was threatening us with the police. We just wanted to buy a dozen of donuts. I asked her if she was the manager and she said - yes, and you never come here again. My husband tossed the box with the donuts back on the display case and pulled me out. There were other customers in the store watching this. It was embarrassing. She made us feel like criminals for pointing out that they were giving us 11 instead of 12 donuts. This happened on December 31st. She completely destroyed our day and our New Year’s mood.
Even if someone pays me to go back to this place, I will never go there.
The lady manager there is the rudest person I have met in my life. She should not be allowed to work with customers.
Michael Sandy
Try and order a pop and they say they don’t have any, try and order soups you’ll get nothing same thing with; Nitro Cold brew, Chili, chicken, noodle,berry smoothie, fruit smoothie, Frozen lemonade, Frozen hot chocolate, tuna sandwich, blueberry bagels. Why have things on the menu just to not have them.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts, Timbits
Sarah Bain
Literally there at 4:40 p.m. people were inside no one answered the speaker and the door was locked. Workers watched us pull up and away. I understand being understaffed... but this is ridiculous.. no sign just locked doors and no response in drive up. HORRIBLE service.. or lack of i should say.
The GM or manager told us we would have to come in for our order from now on.. Like really? For 6 coffees and a dozen donuts? What a ridiculous request. Didn't order food or complicated drinks. Just 6 black coffees and donuts that are already made. Staff was very kind but the Manager should reconsider customer service
Cody M
The GM or manager told us we would have to come in for our order from now on.. Like really? For 6 coffees and a dozen donuts? What a ridiculous request. Didn't order food or complicated drinks. Just 6 black coffees and donuts that are already made. Staff was very kind but the Manager should reconsider customer service
Rebecca Wright
We went for the Halloween bucket, but they were out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Timbits
Hailey Kirkpatrick
I felt very disrespected. The workers were rude and rushing our order.
Atmosphere: 1
Food: 2
Service: 1
Christine Haire
I live by Tim Hortons and there is an annoying noise squealing coming from there. It’s been about 2 weeks hearing it outside and on our deck. Went over to talk to the manager about it and she was less than helpful. She did not walk with me away from the bldg and said she didn’t hear it. But it is much louder when you walk in the parking lot. Then she blamed it on the Shell station. I asked for the owner or someone I could call or be called back. She said I could not have the information. I asked if she would have somebody call me but wouldn’t take my number. It is coming from the roof I believe. How do I get someone to contact me?
They refused to give me any sauce! I would have paid, but the said there is NO sauce.
Atmosphere: 1
Food: 1
Service: 1
The worst service my wife was laughed at for her name by an employee in the drive through coffee was garbage was not made correctly if I could give 0 stars I would worst coffee shop around DO NOT
Atmosphere: 1
Food: 1
Service: 1
Great place, just has hit or miss staffing.
Atmosphere: 4
Food: 5
Service: 4
The food was not really good at all. Employees weren’t very friendly either.
Food: 1
Service: 1
This location is very different from every other TH I have visited in several states and Ontario. The service makes you feel like you're an inconvenience to them. One employee told me there were limits on how many donuts I could have. The lobby has never been open any time I stopped by. I will keep going Sylvania instead; they are cheerful, and can get me exactly what I would like.
Atmosphere: 1
Food: 2
Service: 1
We went there with my husband to get a dozen of donuts. I pointed to the girl on the counter which ones we liked and she went inside to get a box to put them in. At that time the other lady (she was working at the drive-through) took one of the donuts we chose. I told her that we already ordered this one but she very rudely replied to me that it had already been paid for at the drive-through. I said Ok, I will choose another one. The girl who was serving us came back and said that they did not have large boxes and asked us if she could pack them in 2 smaller boxes. I said it's fine. She put some donuts in one of the boxes and some in the second one. My husband asked if there were 12 donuts altogether. The other lady came to the counter, grabbed the boxes slammed them in front of my husband on top of their display case, and said here are your donuts, six in one box and six in the other. My husband opened the top box and counted the donuts and they were five. He turned the box to her and asked - Do these look like six to you? She said - which one you are missing?
We didn't know how to reply to that question. We just looked at each other. My husband asked what he was supposed to do with this box. At that moment instead of apologizing for the mistake, she said that she was not serving us anymore and we had to leave the store because she was going to call the police. We didn’t have the slightest idea what we had done wrong and why she was threatening us with the police. We just wanted to buy a dozen of donuts. I asked her if she was the manager and she said - yes, and you never come here again. My husband tossed the box with the donuts back on the display case and pulled me out. There were other customers in the store watching this. It was embarrassing. She made us feel like criminals for pointing out that they were giving us 11 instead of 12 donuts. This happened on December 31st. She completely destroyed our day and our New Year’s mood.
Even if someone pays me to go back to this place, I will never go there.
The lady manager there is the rudest person I have met in my life. She should not be allowed to work with customers.
Atmosphere: 1
Food: 5
Service: 1
I ordered a vanilla iced coffee with three cream and sugar with extra vanilla and there’s barely any ICE in my iced coffee 🤦🏽♀️ and the sugar wasn’t added. It tastes foul!
We went there with my husband to get a dozen of donuts. I pointed to the girl on the counter which ones we liked and she went inside to get a box to put them in. At that time the other lady (she was working at the drive-through) took one of the donuts we chose. I told her that we already ordered this one but she very rudely replied to me that it had already been paid for at the drive-through. I said Ok, I will choose another one. The girl who was serving us came back and said that they did not have large boxes and asked us if she could pack them in 2 smaller boxes. I said it's fine. She put some donuts in one of the boxes and some in the second one. My husband asked if there were 12 donuts altogether. The other lady came to the counter, grabbed the boxes slammed them in front of my husband on top of their display case, and said here are your donuts, six in one box and six in the other. My husband opened the top box and counted the donuts and they were five. He turned the box to her and asked - Do these look like six to you? She said - which one you are missing? We didn't know how to reply to that question. We just looked at each other. My husband asked what he was supposed to do with this box. At that moment instead of apologizing for the mistake, she said that she was not serving us anymore and we had to leave the store because she was going to call the police. We didn’t have the slightest idea what we had done wrong and why she was threatening us with the police. We just wanted to buy a dozen of donuts. I asked her if she was the manager and she said - yes, and you never come here again. My husband tossed the box with the donuts back on the display case and pulled me out. There were other customers in the store watching this. It was embarrassing. She made us feel like criminals for pointing out that they were giving us 11 instead of 12 donuts. This happened on December 31st. She completely destroyed our day and our New Year’s mood. Even if someone pays me to go back to this place, I will never go there. The lady manager there is the rudest person I have met in my life. She should not be allowed to work with customers.
Try and order a pop and they say they don’t have any, try and order soups you’ll get nothing same thing with; Nitro Cold brew, Chili, chicken, noodle,berry smoothie, fruit smoothie, Frozen lemonade, Frozen hot chocolate, tuna sandwich, blueberry bagels. Why have things on the menu just to not have them.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts, Timbits
Literally there at 4:40 p.m. people were inside no one answered the speaker and the door was locked. Workers watched us pull up and away. I understand being understaffed... but this is ridiculous.. no sign just locked doors and no response in drive up. HORRIBLE service.. or lack of i should say.
Atmosphere: 1
Service: 1
Restaurantji Recommends
The GM or manager told us we would have to come in for our order from now on.. Like really? For 6 coffees and a dozen donuts? What a ridiculous request. Didn't order food or complicated drinks. Just 6 black coffees and donuts that are already made. Staff was very kind but the Manager should reconsider customer service
The GM or manager told us we would have to come in for our order from now on.. Like really? For 6 coffees and a dozen donuts? What a ridiculous request. Didn't order food or complicated drinks. Just 6 black coffees and donuts that are already made. Staff was very kind but the Manager should reconsider customer service
We went for the Halloween bucket, but they were out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Timbits
I felt very disrespected. The workers were rude and rushing our order.
Atmosphere: 1
Food: 2
Service: 1
I live by Tim Hortons and there is an annoying noise squealing coming from there. It’s been about 2 weeks hearing it outside and on our deck. Went over to talk to the manager about it and she was less than helpful. She did not walk with me away from the bldg and said she didn’t hear it. But it is much louder when you walk in the parking lot. Then she blamed it on the Shell station. I asked for the owner or someone I could call or be called back. She said I could not have the information. I asked if she would have somebody call me but wouldn’t take my number. It is coming from the roof I believe. How do I get someone to contact me?
Atmosphere: 3
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