There are 2 subways in Albion to choose from. Come here if you want the worst customer service from the rudest employees you'll ever meet.
Atmosphere: 2
Food: 2
Service: 1
Cartet
We live close to this subway and try to give grace but they are always so rude! Never greet you are bothered that you are there, will ignore requests. I come to this subway often out of convenience and they have multiple rude employees and only show a hit of kindness/will even speak when you leave a tip(which we still do)…
Atmosphere: 1
Food: 2
Service: 1
Kat Reyes
My friend and I came in to order some lunch, but there were some construction workers in charge of their groups lunch orders so we had to wait but it was great anyway! The workers were taking a while to finish and getting back to their workplace, so the super nice lady behind the counter told them that if their manager had a problem with their tardiness he could call her and she would vouch for them. When it was my friend's and my turn, she was so nice and apologetic for the wait but appreciated our patience, and it was a breeze to order. She was so friendly and nice to both us and the workers that the wait didn't feel bad!
Atmosphere: 5
Food: 5
Service: 5
Corey C.
This is the shadiest Subway I’ve ever been in. Walked into the store and the worker “Tony” was sitting behind the counter smoking WHILE making my sandwiches. Are you kidding me???
Atmosphere: 1
Food: 2
Service: 1
Caitlin Osborn
Wow is all I can say, I walked in to what looked like a worker on their break only to find out she wasn't, she did not wash her hands before she put on gloves. She was talking to someone on the phone while trying to take my order. Meanwhile she couldnt hear me when I was talking. So I proceed to order as the worker huffs and puffs about what I wanted. Worst customer service I have ever had. I had to walk out because my business seemed like an inconvenience to this worker. Do better!!!
Atmosphere: 1
Service: 1
Stacey Metzger
I placed a mobile order while my son was at a baseball tournament. The goal was to eat subs on the way home. We drove a little ways before opening our bag which left us about 30 minutes away. While this is my fault for not opening the bag earlier, I did not make the mistake of making the wrong since sub order. I was told I had to come back to the store to get my refund of $7.83. it could not be placed back on my card. I find this to be terrible customer service practice. I'm not going to all the trouble to call the 800 Subway number to get my $7 back. I feel that this is the responsibility of the business. I did not make a mistake. I would hope that this independently privately owned Subway would do the right thing and get me my refund. Please comment back to this post if you would like my order number so that you can make this wrong right.
Food: 3
Service: 1
Tammie Downard
Staff is rather rude
Atmosphere: 5
Food: 4
Service: 3
Brady Zalac
The workers there are rude as all get out and slow. One lady there made fun of me because I didn't want any veggies on my sandwich.
precious johnson
3/19/2025 came in didn't greet us was sitting at the table on phone she was pissed she had to work gave me attitude because I changed my bread never again fire Daphne Dark rude
Adam Crall
Only gave 1 star because there isn't a no star option. Went to Subway today, Monday Jan 27th around 4:30 for the first time in quite a while. Had never been to the Albion store. Worst Subway experience in my 30 years of eating Subway.
The owners of this store should be ashamed. Walked in and the place was empty. Was not greeted by the woman behind the counter. Was grumbled at unpleasantly when I greeted her very pleasantly ,asking how she was. Didn't ask me how she could help me or what I wanted to order. I then placed my order for 1, 12 inch sub. The entire time she made my sandwich she moved slow as molasses and gave the vibe that she REALLY wasn't happy I was there to order or maybe she really wasn't happy to be there. IDK. But no excuse either way. Then she proceeded to make the worst sub I've ever seen from subway, by only caring to fill 3/4 of the bun with ingredients. I guess she just lost motivation after that. Lol. I watched in awe thinking she`d fix it but nope. Then I come here to find not one but several reviews stating almost the exact experience and wondering how this lady still works there, and I wonder the same. And it's apparently been going on for a long time. I'll never go there again.
Again. The owners of this store should be ashamed. I'm surprised they are still in business. I can't imagine how much money they have lost because of this lady and to think what a slap in the face it is to the community.
We ordered two sandwiches from here. The tuna wrap came with everything BUT tuna. The sub was ordered & requested with Light Mayo, it was dripping with Mayo. Will never order frm here again.
Atmosphere: 1
Food: 1
Service: 1
Russ Wilson
Coupon sandwich purchase
Vegetarian options: They'll customize your sandwich any way you like via their behind glass salad/food bar selections.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Oven Roasted Turkey & Ham, Cookies
Shervona Bramlett
This was the rudest person ever rolled her eyes as soon as me and my fiancé walked in like we were bothering her she was sitting on her behind on her phone she was nasty and rude treating us like we were trash she should be fired and I will never go there again if she is working you all need to get better employees to work at your establishment sandwich’s were nasty and I will be calling corporate about her as well this was unbelievably rude
Atmosphere: 1
Food: 1
Service: 1
Andrea Smith
Was absolutely the worst experience at a subway ever. The woman working in there had got to be the rudest manager/worker ever employed anywhere. And it's not just me she is rude and alienates everyone who goes in there. She is rude, won't answer questions, moves deliberately as slow as possible, and sighs everything she moves, all while mean mugging the customer. Because how dare we (customers) stop at a restaurant and expect prompt, friendly service. Not only will I not go to that subway Shahin, I will never go to any subway again. I'm not going to give my money to a corporation/business that's clearly hates its customers, and hires people to treat customers poorly. This is every time I have gone in there in the last year. How does that horrible woman still have a job!!!
Atmosphere: 1
Food: 1
Service: 1
Kavin Davis
Worst service ever. When I first entered the establishment, I wasn't greeted at all. The lady behind the counter was sitting and eating, and she just stared at me without saying a word. I had to ask if she worked there before she finally got up, and even then, she said nothing. The entire experience was very unprofessional. She didn't even ask what I wanted on my sandwich—it felt like I had to do all the work. I will never go there again.
There are 2 subways in Albion to choose from. Come here if you want the worst customer service from the rudest employees you'll ever meet.
Atmosphere: 2
Food: 2
Service: 1
We live close to this subway and try to give grace but they are always so rude! Never greet you are bothered that you are there, will ignore requests. I come to this subway often out of convenience and they have multiple rude employees and only show a hit of kindness/will even speak when you leave a tip(which we still do)…
Atmosphere: 1
Food: 2
Service: 1
My friend and I came in to order some lunch, but there were some construction workers in charge of their groups lunch orders so we had to wait but it was great anyway! The workers were taking a while to finish and getting back to their workplace, so the super nice lady behind the counter told them that if their manager had a problem with their tardiness he could call her and she would vouch for them. When it was my friend's and my turn, she was so nice and apologetic for the wait but appreciated our patience, and it was a breeze to order. She was so friendly and nice to both us and the workers that the wait didn't feel bad!
Atmosphere: 5
Food: 5
Service: 5
This is the shadiest Subway I’ve ever been in. Walked into the store and the worker “Tony” was sitting behind the counter smoking WHILE making my sandwiches. Are you kidding me???
Atmosphere: 1
Food: 2
Service: 1
Wow is all I can say, I walked in to what looked like a worker on their break only to find out she wasn't, she did not wash her hands before she put on gloves. She was talking to someone on the phone while trying to take my order. Meanwhile she couldnt hear me when I was talking. So I proceed to order as the worker huffs and puffs about what I wanted. Worst customer service I have ever had. I had to walk out because my business seemed like an inconvenience to this worker. Do better!!!
Atmosphere: 1
Service: 1
I placed a mobile order while my son was at a baseball tournament. The goal was to eat subs on the way home. We drove a little ways before opening our bag which left us about 30 minutes away. While this is my fault for not opening the bag earlier, I did not make the mistake of making the wrong since sub order. I was told I had to come back to the store to get my refund of $7.83. it could not be placed back on my card. I find this to be terrible customer service practice. I'm not going to all the trouble to call the 800 Subway number to get my $7 back. I feel that this is the responsibility of the business. I did not make a mistake. I would hope that this independently privately owned Subway would do the right thing and get me my refund. Please comment back to this post if you would like my order number so that you can make this wrong right.
Food: 3
Service: 1
Staff is rather rude
Atmosphere: 5
Food: 4
Service: 3
The workers there are rude as all get out and slow. One lady there made fun of me because I didn't want any veggies on my sandwich.
3/19/2025 came in didn't greet us was sitting at the table on phone she was pissed she had to work gave me attitude because I changed my bread never again fire Daphne Dark rude
Only gave 1 star because there isn't a no star option. Went to Subway today, Monday Jan 27th around 4:30 for the first time in quite a while. Had never been to the Albion store. Worst Subway experience in my 30 years of eating Subway.
The owners of this store should be ashamed.
Walked in and the place was empty. Was not greeted by the woman behind the counter. Was grumbled at unpleasantly when I greeted her very pleasantly ,asking how she was. Didn't ask me how she could help me or what I wanted to order. I then placed my order for 1, 12 inch sub.
The entire time she made my sandwich she moved slow as molasses and gave the vibe that she REALLY wasn't happy I was there to order or maybe she really wasn't happy to be there. IDK. But no excuse either way.
Then she proceeded to make the worst sub I've ever seen from subway, by only caring to fill 3/4 of the bun with ingredients. I guess she just lost motivation after that. Lol. I watched in awe thinking she`d fix it but nope.
Then I come here to find not one but several reviews stating almost the exact experience and wondering how this lady still works there, and I wonder the same. And it's apparently been going on for a long time. I'll never go there again.
Again. The owners of this store should be ashamed. I'm surprised they are still in business. I can't imagine how much money they have lost because of this lady and to think what a slap in the face it is to the community.
Restaurantji Recommends
We ordered two sandwiches from here. The tuna wrap came with everything BUT tuna. The sub was ordered & requested with Light Mayo, it was dripping with Mayo. Will never order frm here again.
Atmosphere: 1
Food: 1
Service: 1
Coupon sandwich purchase
Vegetarian options: They'll customize your sandwich any way you like via their behind glass salad/food bar selections.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Oven Roasted Turkey & Ham, Cookies
This was the rudest person ever rolled her eyes as soon as me and my fiancé walked in like we were bothering her she was sitting on her behind on her phone she was nasty and rude treating us like we were trash she should be fired and I will never go there again if she is working you all need to get better employees to work at your establishment sandwich’s were nasty and I will be calling corporate about her as well this was unbelievably rude
Atmosphere: 1
Food: 1
Service: 1
Was absolutely the worst experience at a subway ever. The woman working in there had got to be the rudest manager/worker ever employed anywhere. And it's not just me she is rude and alienates everyone who goes in there. She is rude, won't answer questions, moves deliberately as slow as possible, and sighs everything she moves, all while mean mugging the customer. Because how dare we (customers) stop at a restaurant and expect prompt, friendly service. Not only will I not go to that subway Shahin, I will never go to any subway again. I'm not going to give my money to a corporation/business that's clearly hates its customers, and hires people to treat customers poorly. This is every time I have gone in there in the last year. How does that horrible woman still have a job!!!
Atmosphere: 1
Food: 1
Service: 1
Worst service ever. When I first entered the establishment, I wasn't greeted at all. The lady behind the counter was sitting and eating, and she just stared at me without saying a word. I had to ask if she worked there before she finally got up, and even then, she said nothing. The entire experience was very unprofessional. She didn't even ask what I wanted on my sandwich—it felt like I had to do all the work. I will never go there again.
Atmosphere: 1
Food: 1
Service: 1
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