The assistant manager here are RUDE and they allow their workers to ARGUE and be disrespectful to their customers!!
Atmosphere: 1
Food: 5
Service: 1
Heathor Balazy
I have been coming to Biggby at this location for years. Recently the service levels have gone downhill. The last two times I have ordered coffee, it tasted like water with warm milk. Not what I was looking for. With so many other options I won’t be back. I tried to send in my complaint but I can’t submit without an order number from the receipt which they don’t give to you.
Atmosphere: 2
Food: 1
Service: 2
Teresa Shearrer Lewis Trosin (Lady T)
Must specify that you want Hot coffee. They automatically fix cold coffee.
Atmosphere: 3
Food: 4
Service: 2
Anjelica Castañeda
I was looking for a nice place to study and I remembered that this location had a dine-in area. It's been quite some time since I've used the lobby at this location and after my recent experience, I don't have intentions on coming back. To start off, the girl that took my order seemed as if I was a bother when ordering. The girl that actually prepared my drink was fast and efficient. After I was given my order, I turned to look for a table to sit at. All the tables were covered in crumbs and drink stains. The entire lobby just looked dirty. I sat down and luckily I had Lysol wipes in my bag to clean off the table and chair. As I was cleaning the table, I had realized all the crumbs and food under the table on the carpet. I was definitely second guessing my choice at this point. I popped my earbuds in to help me concentrate on my work and through the noise cancelling, I could still hear how loud the staff was being. Nearly 2.5 hours of constant yelling across the kitchen from one to the other. At one point, the store had milk delivered by what I assumed was a delivery service & the delivery service driver took it among themselves to use two chairs from the lobby to prop the doors open. Once they were done with the delivery, the chairs were not put back (not the staffs fault) and cold air was just blowing through the lobby for about a good 20 minutes before an employee finally realized and closed the doors. (It's winter, how did the employees not realize the doors were wide open for that long?) The staff spent most of the time talking and eating when clearly, the lobby needed a good cleaning. Also, this location does not have a public restroom. What food establishment has a dine-in area and no public restroom? By the look of the lobby, I'm sure no one wants to clean the restroom either and that is what led them to make the decision of having a private restroom. It just doesn't make sense. I enjoy BIGGBY coffee but unfortunately, this location left a bad impression on me, I wouldn't recommend this location to anyone.
Atmosphere: 1
Food: 4
Service: 2
Thomas Arashikage
I had a wonderful time with the beautiful and sexy linee bauer
Atmosphere: 3
Food: 3
Service: 3
Savannah Robbins
Good coffee and good
Atmosphere: 5
Food: 5
Service: 5
Carolyn E.
They're always very friendly. I come for the vegan breakfast sandwich which is yummy and always freshly made. Coffee is decent, especially since they're not fueling a hate-filled genocide. Love the drive-thru.
Mariann Tofil
My Salted Carmel coffee was Luke warm! Yuck. I had to go back & they remade it & now it was hot. Yummy ?
Atmosphere: 3
Food: 1
Service: 3
Kenneth Byrd
their chai latte tea is wonderful. the place is
Atmosphere: 5
Food: 5
Service: 5
Susan cervelli
It's cool if you want to stand there and not be acknowledged
The girls that work here make my day every single time I see them! They are friendly, caring, and really great at what they do! They pay attention and always make my drinks/food orders exactly as ordered. There are other Biggbys in the area but I will always go to this one because the experience with the staff is like none other! Sarah, Talia, Cameron and the rest of the staff there are incredible!!
Atmosphere: 5
Food: 5
Service: 5
Maria Bueckert
Huge thank you to the young lady that gave me her shift beverage when my debit card didn't work on tge evening of Dec. 23. People like her keep the world going ?
Atmosphere: 5
Food: 5
Service: 5
Gina Brayman
Second time I have tried this place. They keep the inside dirty and dusty. They reuse and reheat old milk in the next coffee. It taste and smells like rotten milk. So disappointing at this location. It right next to all the shopping places I go to. So go to another location this one is
Atmosphere: 2
Food: 1
Service: 2
Shane Osnoe
Friendly staff and great coffee! Clean store!
Atmosphere: 5
Food: 5
Service: 5
Liddy B
One of my favorite Biggby’s to go to, staff are always super friendly here
The assistant manager here are RUDE and they allow their workers to ARGUE and be disrespectful to their customers!!
Atmosphere: 1
Food: 5
Service: 1
I have been coming to Biggby at this location for years. Recently the service levels have gone downhill. The last two times I have ordered coffee, it tasted like water with warm milk. Not what I was looking for. With so many other options I won’t be back. I tried to send in my complaint but I can’t submit without an order number from the receipt which they don’t give to you.
Atmosphere: 2
Food: 1
Service: 2
Must specify that you want Hot coffee. They automatically fix cold coffee.
Atmosphere: 3
Food: 4
Service: 2
I was looking for a nice place to study and I remembered that this location had a dine-in area. It's been quite some time since I've used the lobby at this location and after my recent experience, I don't have intentions on coming back. To start off, the girl that took my order seemed as if I was a bother when ordering. The girl that actually prepared my drink was fast and efficient. After I was given my order, I turned to look for a table to sit at. All the tables were covered in crumbs and drink stains. The entire lobby just looked dirty. I sat down and luckily I had Lysol wipes in my bag to clean off the table and chair. As I was cleaning the table, I had realized all the crumbs and food under the table on the carpet. I was definitely second guessing my choice at this point. I popped my earbuds in to help me concentrate on my work and through the noise cancelling, I could still hear how loud the staff was being. Nearly 2.5 hours of constant yelling across the kitchen from one to the other. At one point, the store had milk delivered by what I assumed was a delivery service & the delivery service driver took it among themselves to use two chairs from the lobby to prop the doors open. Once they were done with the delivery, the chairs were not put back (not the staffs fault) and cold air was just blowing through the lobby for about a good 20 minutes before an employee finally realized and closed the doors. (It's winter, how did the employees not realize the doors were wide open for that long?) The staff spent most of the time talking and eating when clearly, the lobby needed a good cleaning. Also, this location does not have a public restroom. What food establishment has a dine-in area and no public restroom? By the look of the lobby, I'm sure no one wants to clean the restroom either and that is what led them to make the decision of having a private restroom. It just doesn't make sense. I enjoy BIGGBY coffee but unfortunately, this location left a bad impression on me, I wouldn't recommend this location to anyone.
Atmosphere: 1
Food: 4
Service: 2
I had a wonderful time with the beautiful and sexy linee bauer
Atmosphere: 3
Food: 3
Service: 3
Good coffee and good
Atmosphere: 5
Food: 5
Service: 5
They're always very friendly. I come for the vegan breakfast sandwich which is yummy and always freshly made. Coffee is decent, especially since they're not fueling a hate-filled genocide. Love the drive-thru.
My Salted Carmel coffee was Luke warm! Yuck. I had to go back & they remade it & now it was hot. Yummy ?
Atmosphere: 3
Food: 1
Service: 3
their chai latte tea is wonderful. the place is
Atmosphere: 5
Food: 5
Service: 5
It's cool if you want to stand there and not be acknowledged
Restaurantji Recommends
The girls that work here make my day every single time I see them! They are friendly, caring, and really great at what they do! They pay attention and always make my drinks/food orders exactly as ordered. There are other Biggbys in the area but I will always go to this one because the experience with the staff is like none other! Sarah, Talia, Cameron and the rest of the staff there are incredible!!
Atmosphere: 5
Food: 5
Service: 5
Huge thank you to the young lady that gave me her shift beverage when my debit card didn't work on tge evening of Dec. 23. People like her keep the world going ?
Atmosphere: 5
Food: 5
Service: 5
Second time I have tried this place. They keep the inside dirty and dusty. They reuse and reheat old milk in the next coffee. It taste and smells like rotten milk. So disappointing at this location. It right next to all the shopping places I go to. So go to another location this one is
Atmosphere: 2
Food: 1
Service: 2
Friendly staff and great coffee! Clean store!
Atmosphere: 5
Food: 5
Service: 5
One of my favorite Biggby’s to go to, staff are always super friendly here