Panera Bread
3112 Fairlane Dr, Allen Park
(313) 441-9270
Recent Reviews
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Came here for the soup bowl.
No soup bowls available.
Smelled like burnt bread. It took my breath away.
Atmosphere: 1
Food: 1
Service: 3
Great food. Washrooms could be cleaner
Atmosphere: 4
Food: 5
Service: 5
Great stop for fresh sandwiches and salad.
Atmosphere: 4
Food: 5
Service: 5
December 31st it say Wednesday I come in at 8:13 place my order the lady decide to finish everybody else sandwich with my sandwich was already done sit there and let it get cold and then the gentleman that was there laughed about it and then finally get my sandwiches after she served other sandwiches when mine was already done
The black lady at the counter for the online orders was very rude, sha has no manners. I talked to the manager, he didn’t apologize, he only the only solution he gave me was that he will talk to her. Lame
Dirtiest Panera in America. This manager should be ashamed. The floors are covered in crumbs for weeks. I frequent Paneras all over and they are always cleaning but not this location. DIRTY EVERYWHERE. Nasty bathroom nasty carpets. It’s rare to see anyone cleaning at the Taylor location. Just Nasty here.
The atmosphere was very nice, the service was great, and the food was delicious. I loved the Italiano sandwich and the Bacon Turkey Bravo, along with a really good coffee and the pecan braid. I definitely want to go back and try the soup with a sandwich using the “You Pick Two” option.
Atmosphere: 4
Food: 4
Service: 4
Usually busy, food is always fresh and hot.
Friendly staff with great customer service.
Atmosphere: 5
Food: 5
Service: 5
This place is nice they could better cleaning but overall great staff and food is good
Atmosphere: 3
Food: 4
Service: 5
Customer service is horrible hope has been declining in quality and portions are smaller every time I go today there was a bug in my drink that my daughter almost swallowed
Atmosphere: 4
Food: 1
Service: 1
Restaurantji Recommends
Only reason they get a 2 is because the manager I spoke to was very pleasant & listened to my complaint. I used to work as a trainer for this location a few years ago & even then they struggled to have a good crew & even good quality control. But the last 4 times I’ve come to this location it’s just completely went to garbage. Workers don’t wanna be there, don’t wanna work & it shows in the quality of food they put out & the emotionless interactions.
Drive thru lines at the time I went would have normally been atleast 8 cars deep when I worked there. I was the only one in the drive thru line & my order was still disgusting. Why are you guys putting out wilted, brown romaine lettuce? Why are all of your apples bruised? Why when I ordered a water I always have to remind them at the window? If something looks like you wouldn’t eat it yourself or serve it to your momma then throw it away because this is the stuff that gets people sick. Do better Allen Park Panera
Atmosphere: 1
Food: 1
Service: 1
Who is decent would have a higher rating of the customer service is better I stood there for about 15 minutes waiting on the online order while seven people walk past me several times, and never spoke to me once, and I was right in front of them at the counter and one side ask where can I get some help they laughed. So basically the whole time they saw me they just didn't want to help me.
Atmosphere: 2
Food: 3
Service: 2
Slow to get to customers coming in. There was nobody in front of me still had to wait 10 mins for them to take my order
Food quality appears to have declined. The cashier seemed impatient and awkward having to deal with an infrequent customer. Meh.
Atmosphere: 3
Food: 3
Service: 2
Ordered grilled cheese just plain bread not toasted Ordered 2deal paid full price try talk to cashier about said not his problem will not go back 50 for nasty food
Atmosphere: 1
Food: 2
Service: 1
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