Arby's
5187 Lake Michigan Dr, Allendale
(616) 892-1071
Recent Reviews
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Only ordered 2 sliders. Waited almost 15 minutes and they forgot the sauce. Not the first time I've had a ridiculous wait time at this location. They literally didn't even apologize for the wait, just acted like it was a regular thing. Won't be back.
Every late night I go through the drive thru the lady faith working always pulls me forward I am always waiting at least 5min for an order that was put in before I got there. She cares more abt her fake timer numbers than she does the customers
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Chicken Tenders
Went through the drive thru. Ordered 2 beef & cheddar, 2 6 piece chicken nuggets, 1 curly fry and 3 crinkle fries. Had to pull ahead to wait for my order. Waited close to 15 minutes. Was given coupons because of long wait time for next visit. Got home and sandwiches, nuggets, and curly fry were there. There were 2 empty fry containers in the bag. Where did the fries go? Should have been 3 crinkle fries. Alas there were none ?.
Number of times I'm asked what sauces I want at the drive thru speaker-10. Number of times I'm asked to pull ahead and wait an excessive amount of time for burnt or under cooked food-10. Number of times any of those sauces have actually been in the bag-0. Number of times I get a poor response when I go inside to request the stuff they forgot-also 10. Chances I'll return at this point are now 0. Fast food is my only option most nights because of my schedule. At this point starving sounds better than spending more money on food I can't eat. Those burnt Mac and Cheese bites tasted worse than they looked. Big bummer.
Atmosphere: 3
Food: 1
Service: 1
Food was cold, not even room temp it was just cold. Had to wait until I got home to reheat my fast food. Made us wait for mozzarella sticks can at least make sure our food is warm too.
Great food. Fresh. Staff was awesome. Good job.
Atmosphere: 5
Food: 5
Service: 5
Always good food for the price, good staff, service could use a little work, But it was a holiday so I understand.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Roast Beef, Chicken Tenders
Food is always cold
Atmosphere: 1
Food: 1
Service: 1
Whoever made me a beef and cheddar on April 11, 2024 @ 10:30pm deserves a raise actually tho
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef 'N Cheddar
Love the beef and cheddar with curly fries
Restaurantji Recommends
App ordered for wrong location, young lady at the window helped me get a refund and prepped my order expedient and with a huge smile. Thank you for making a frustrating situation better!
Atmosphere: 4
Food: 4
Service: 5
Used drive thru.
Food: 5
Service: 5
Recommended dishes: French Dip, Chicken Tenders, Arby's Signature Sandwiches
I love me some Arby's. This elderly employee always puts up with my bad dad jokes.
Atmosphere: 5
Food: 5
Service: 5
Welp if your a doordasher dont show up at the store if they just closed cause you'll get the cops called on you for nothing. Was simply trying to ask if I needed to cancel the order, and got labeled as a criminal. #lovin
Atmosphere: 1
Food was absolutely amazing, I get that it's fast food, but this was really good. However I am not a fan of the curly fries, I prefer the crinkle fries. The Motzerella sticks are very cheesy as they should be, the beef n cheddar is good, although the red ranch isn't my favorite. The French dip was pretty good however I personally think that the Au Jus was not very good, very salty. If you have a high tolerance for spice of reccomend the jalapeno bites. They are very crispy and have a very good flavor. Overall I would come again, you should too.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mozzerella Sticks, French Dip
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