Very rude experience here, I had asked for a 20oz cold brew and when I received my coffee and mentioned that I had asked for the size up, i was met with a really snarky response from the girl at the register. She said well I heard you say 16oz. And that's what I charged you for. I just said that's fine and left. She never offered me a receipt so I could check the price. I recognized no value in hospitality at all from the baristas, I am a server and would never treat a guest like this. Everyone was standing around and chatting and the girls working were very distasteful in their interactions with my friend and I. Will definitely not return to this location.
Atmosphere: 1
Food: 4
Service: 1
Leora Wright
Save your money - especially if you’re looking to have a good experience. I went in this morning and ordered my drinks and bagels. After receiving our bagels we had to wait 20 minutes only to see several people be served before us. When I went up to the register to ask why our drinks had been made, the dude that was there said he didn’t even know what we ordered even though he was the one who took the order. The other girl at the register laughed at us. And the other guy ignored my girlfriend and literally walked past her while she waited at the counter. I asked for a refund which was denied or even drink coupons. They didn’t give us anything for how horribly we were treated. And on top of that they messed up the drink and had to remake it twice. I am NEVER going to this place again. Good riddance.
Atmosphere: 2
Food: 1
Service: 1
Kaiden Hunt
Didnt make any of our stuff right.
Atmosphere: 3
Food: 2
Service: 1
Michelle Haner
Staff friendly and quick for the most part. We did see a lot of activity with staff going back and forth to the back room. Short staffed on a Sunday, most likely... still, staff managed to get our drinks in a timely manner.
Atmosphere: 4
Food: 3
Service: 4
Kendall McClellan
we’re out of redbull and had nothing else as a replacement other than sugar free. pretty disappointing that there isn’t even flavoring they can add ? biggby has gone so downhil
Atmosphere: 1
Food: 1
Service: 3
Courtney
service was quick, but wasn’t welcoming
Unbiased Critique
The smoothies here are something you’ve gotta try and the service is really good. Everyone I talk to here is very nice and inviting.
Atmosphere: 5
Food: 5
Service: 5
Sophia Gates
Very long wait, I was late for work. The food was raw even tho it's pre
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Caramel Coffee
Sophia Gates (SOPHIE)
Very long wait, I was late for work. The food was raw even tho it's pre packaged
Typical Bigby, really - Nice staff and good coffee. Quiet place - good atmosphere to get some reading in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Coffee
Phillip Wilson
Awesome service and staff!! 100% making this place my go to.
Atmosphere: 5
Food: 5
Service: 5
Sabrina Justice
The workers were very rude. And charged me extra for something I did not ask for. I usually order a chai latte which has no coffee. They assumed to put coffee in my drink when the recipe did not call for it. My friends drink was not what she asked for and tasted like medicine. They also laughed in my face and made a rude remark to her coworker in front of me when I asked to remake it because it was wrong. Made me feel very uncomfortable.
Atmosphere: 1
Food: 1
Service: 1
Falyn Zimmer
Perfect to study in with a cup of cold or hot coffee!Friendly staff, amazing drinks.Free wifi and charging ports for devices to work on projects or homework.
Very rude experience here, I had asked for a 20oz cold brew and when I received my coffee and mentioned that I had asked for the size up, i was met with a really snarky response from the girl at the register. She said well I heard you say 16oz. And that's what I charged you for. I just said that's fine and left. She never offered me a receipt so I could check the price. I recognized no value in hospitality at all from the baristas, I am a server and would never treat a guest like this. Everyone was standing around and chatting and the girls working were very distasteful in their interactions with my friend and I. Will definitely not return to this location.
Atmosphere: 1
Food: 4
Service: 1
Save your money - especially if you’re looking to have a good experience. I went in this morning and ordered my drinks and bagels. After receiving our bagels we had to wait 20 minutes only to see several people be served before us. When I went up to the register to ask why our drinks had been made, the dude that was there said he didn’t even know what we ordered even though he was the one who took the order. The other girl at the register laughed at us. And the other guy ignored my girlfriend and literally walked past her while she waited at the counter. I asked for a refund which was denied or even drink coupons. They didn’t give us anything for how horribly we were treated. And on top of that they messed up the drink and had to remake it twice.
I am NEVER going to this place again. Good riddance.
Atmosphere: 2
Food: 1
Service: 1
Didnt make any of our stuff right.
Atmosphere: 3
Food: 2
Service: 1
Staff friendly and quick for the most part. We did see a lot of activity with staff going back and forth to the back room. Short staffed on a Sunday, most likely... still, staff managed to get our drinks in a timely manner.
Atmosphere: 4
Food: 3
Service: 4
we’re out of redbull and had nothing else as a replacement other than sugar free. pretty disappointing that there isn’t even flavoring they can add ? biggby has gone so downhil
Atmosphere: 1
Food: 1
Service: 3
service was quick, but wasn’t welcoming
The smoothies here are something you’ve gotta try and the service is really good. Everyone I talk to here is very nice and inviting.
Atmosphere: 5
Food: 5
Service: 5
Very long wait, I was late for work. The food was raw even tho it's pre
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Caramel Coffee
Very long wait, I was late for work. The food was raw even tho it's pre packaged
Atmosphere: 1
Food: 1
Service: 1
Coffee is just so,so.
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
Typical Bigby, really - Nice staff and good coffee. Quiet place - good atmosphere to get some reading in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Coffee
Awesome service and staff!! 100% making this place my go to.
Atmosphere: 5
Food: 5
Service: 5
The workers were very rude. And charged me extra for something I did not ask for. I usually order a chai latte which has no coffee. They assumed to put coffee in my drink when the recipe did not call for it. My friends drink was not what she asked for and tasted like medicine. They also laughed in my face and made a rude remark to her coworker in front of me when I asked to remake it because it was wrong. Made me feel very uncomfortable.
Atmosphere: 1
Food: 1
Service: 1
Perfect to study in with a cup of cold or hot coffee!Friendly staff, amazing drinks.Free wifi and charging ports for devices to work on projects or homework.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Coffee
Super batista. Friendly service even when busy.
Atmosphere: 3
Food: 5
Service: 5
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