McDonald's

5371 Lake Michigan Dr, Allendale
(616) 895-4003

Recent Reviews

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Randy Harris

Just amazing!!!

Atmosphere: 5

Food: 5

Service: 5

Nathaniel Reed

I always come here since it’s close to Gv. Sweet tea is always fresh and my food has never been cold it’s a very solid McDonald’s in my personal opinion.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hashbrown, World Famous Fries, Cheeseburger, Mcchicken, Big Mac

Nick Green

This place seems to thrive on convenience alone. I didn’t think it was possible to make McDonald’s worse, but somehow, they’ve managed to exceed expectation. It’s hard to tell if this place serves food or just reheats disappointment. I don’t think I’ve ever had anything that hasn’t been sitting under a heat lamp for at least 45 minutes.

Atmosphere: 1

Food: 1

Service: 1

Toni Keywell

Really nice, clean and employees were nice and helpful.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Mac

ZIM

they gave me 7 nuggets instead of 6 for my birthday reward and I couldn’t be any happier

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 4 Piece Chicken Mcnugget - Happy Meal

Lisa Whiteley

Went here tonight (Jan 10, 2025) around 10:45 Pm. We ordered two apple pies yet we never received them. The rest of our food was ok/ average. If you go here check your bag before you leave.

Atmosphere: 1

Food: 4

Service: 2

ElzMCgamer

Food is obviously mid, Service tonight was the worst I have EVER Had in a restaurant. They forgot my 2 shakes and 1 whole McNugget order. They were assholes when I asked them to fix it and tried to Ghost me. Some watch out for the people who work Tuesday Nights. YIKES that was bad!

Atmosphere: 4

Food: 3

Service: 1

Mika Sullivan

They only refunded me 1$ on a 28$ order!

Crystal White

The little girl wrking was amazing.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Mac

Kozy Blanket

I don’t get how you can order for something to be not on a sandwich and then get said item on sandwich.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Cheeseburger, Big Mac

Michelle Haner

We really have decreased our fast food intake as its not that healthy for you. We do stop by to snatch a quick breakfast on our way to the gym...but as far as burgers, fries...for us those are things of the past. Prices go up at fast food joints too and the quality and healthiness of food just keeps under performing. Maybe we Americans should start going like other countries and offer healthier versions of places like Ronalds MacDonalds.

Atmosphere: 3

Food: 2

Service: 4

anthony Vandermolen

Check your order before you leave. This place screws up every time.
Don't Doordash shakes or icecream. They will charge you for it and say there icecream machine was broken. If you want a refund the manager will point to DoorDash and not even try to make it right.

Atmosphere: 1

Food: 2

Service: 1

Matt T

I ordered online and when I got there this lady told me (of course yelling at me) that they were only serving DoorDash and Uber, and that she’d have to cancel my order. I showed her my McDonald’s App Order Summary as she was smashing the button on her PC trying to cancel it, but she couldn’t, so she had to serve me my food. They didn’t say any of that in the app, but it’s good to know, cause I’m not ordering again.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: World Famous Fries, Cheeseburger, Mcchicken, Double Cheeseburger, Big Mac, 4 Piece Chicken Mcnugget - Happy Meal

April Lee Potter

McDonald's was once a go to for quick and easy but now it's just a go to for horrible service and a waste of money. I had two back to back experiences that firmly convinced me I will just need to prepare my own food for myself and my family going forward, this is no longer a viable option. Both times I contacted corporate to let them know my concerns. Zero responses received. I visited a Grand Rapids location on Michigan St for Breakfast. Order was correct. Hashbrown was burnt and cooked in dirty oil. Egg McMuffin was so stale the bottom bun split and it wasn't even warmed. Visited in Allendale location for dinner and have not had a worse experience anywhere in my life. I ordered on mobile app. Provided code at drive thru. Pulled up to cash window and cashier couldn't find my receipt but told me it's fine pull ahead. Employee at food delivery window waited for some time then opened the window to ask me what my order is, I told them. Window closed. Window opened again and re-asked what my order is. Re-state my order ($5 McChicken meal, $5 mcdouble meal, 20 piece nugget) and pull it up in the app to show them. They don't look. Close the window look again at order screen. Opens window so you had a twenty piece and three small fries right the employee says. I again say no and begin to re-state my order. A different employee hands the employee at the window a bag of food and the employee hands it to me and tells me I'm all set. I protest they didn't even know what my order was is this correct, they certify yes. I ask them if my sauce was in the bag, they certify yes. No one looked. No one checked. No one even knew what my order was and they decided the best way to deal with this is just give me a bag of food and get me to leave. Five times I tried to do their job and help them get my order right by working with them to figure it out. I was nice and patient. Shocker the order was wrong. I stopped being nice and patient so I left because I was out of time and no longer kind. My family went without food that night cuz I was out of time to both deal with this blatant disregard for service or do something else instead to replace the food we couldn't eat cuz plain mcdoubles with burnt meat chunks falling off the bun are gross and the bag they gave me was full of them. Mistakes I understand. Blatant lack of care and concern is a problem. No one will reply to my frequent contact attempts in the app so it's time to start the conversation. I will no longer pay for people to treat me like I'm an inconvenience to their work day and what they produce doesn't matter. Do better.

Atmosphere: 1

Food: 1

Service: 1

Zoey Hensley

They added no salt on my fries and also put lettuce in my fries also, the person that gave me my food screamed WOO!! Before he shut the window and I felt very disrespected

Atmosphere: 3

Food: 2

Service: 1

Recommended dishes: Hamburger, Mcdouble, Cheeseburger

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