This location is very organized, clean and efficient. The staff are very friendly and patient. I highly recommend this location especially if you want a quiet meal. I've come at 10 am and 3 pm on weekdays and usually I'm the only customer.
Atmosphere: 5
Food: 5
Service: 5
Dan Hart
One word: Tendys đ
Atmosphere: 5
Food: 5
Service: 5
Carlie Mendoza
Iâve been dashing the past three nights, and each time Iâve had to go into the lobby. Tonight, during a snowstorm, I went inside again. The door was unlocked, so I pulled around through the drive, gave the order details, and pulled up to the window.
There was a car in front of me that sat there for about five to ten minutes. Once they left, I pulled up. The employee poked her head out and told me to pull forward because the chicken nuggets would take about five minutes. I pointed out that I had just waited behind the previous car, and they werenât asked to move. She said, âWell, thatâs the difference between one minute and five minutes.â
Honestly, that made no sense. Nuggets donât take that long, and it felt unfair that I was treated differently.
Atmosphere: 1
Service: 1
Wolfram
Freezing in the dining room. It was warmer outside where it was 42 F. Totally ridiculous and unnecessary. The chicken nuggets are the size of quarters. Only good thing was the variety of seating to choose from and the view outside of the large picture window.
Atmosphere: 2
Food: 3
Service: 3
Leah Rocks
Iâm uncertain as to what it says for the youth of the area that the drive-thru staff wonât take a joint as a tip late on a Friday night, but I know itâs not anything good.
Food was great, though. Hot fries. Atmosphere threw the vibe off.
Atmosphere: 1
Food: 5
Service: 5
Josh 182
They will never have your order ready in time and you will always have to wait exponentially longer than you anticipated, it's as if that's their goal, it's almost impressive because it happens every time I make an order.
Atmosphere: 1
Service: 1
Emily Lampen
Non communicative, forgot several things, rude
Austin L
I normally get a frosty here then and there. I grew up with different Wendyâs at my town - one I even used to work at - but this place is nothing like it.
GV students should be warned that the night time staff are randomly rude and inconsiderate towards their guests. I go on late-night bike rides, and there was no lobby closed sign on the door. As another worker was taking my order, I was suddenly confronted to leave by another staff member, who was very direct (to the point of coming off as a little aggressive and pushy). I havenât even said anything yet, and her sudden confrontation left me a little confused. I then apologized and asked if I could go through the drive thru on my bike, and they denied me service for âsafetyâ even though I have been able to bike to my hometownâs Wendyâs and be served after hours in their drive through with no issue. I donât own a car, and I didnât even know of any type of policy when I worked at my Wendyâs. I wasnât able to have wendyâs that night, even though I believe they couldâve easily served me if they wanted imo. I have no hard feelings, but this was my very first negative encounter with a restaurant worker, and it left me very confused on whether it was me that did something wrong or if they were busy/overworked that day.
After reading the reviews, Iâm sure it wasnât me and itâs more on the staff. Also, my friends have had similar negative experiences. Itâs clear this establishment may be ruining Wendyâs reputation, and itâs disappointing to see that having worked at Wendyâs before at a different place. My friends said that itâs this place in particular that gets the bad rep around campus, and I can see why. I sincerely hope it gets better this year.
Atmosphere: 1
Food: 1
Service: 1
Kelly Getter
Horrible location! Customer service is terrible. Asked me to wait for fries to get done which I had no issue with until almost 10 min later all while the frostyâs they had already given me sat there melting-asked to have frostyâs replaced and girl felt bottom and said âit still felt fine to herâ. She did eventually replace it but it looked exactly the same so who knows if it was a new one or not but her attitude about it was terrible especially after I had waited for fries. Correct thing would have been to bring everything out when fries were done not let frostyâs sit there that long. I will say girl at window was nice.
Only fast food restaurant that doesnât mess up your order. 10/10.
Atmosphere: 5
Food: 5
Service: 5
Heather Palmer
Weâve had great experiences lately here in Allendale! Just today we waited a few mins for our food and when the guy brought our food out to the car he apologized for the wait and I was like âwhat wait?!?â The manager is amazing, he always has great conversation and gets us our food fast and is very friendly!
Atmosphere: 5
Food: 5
Service: 5
Jake Thows
Soooooo slowwwww and they still got my order wrong
Veronica Arlington
Scary interaction with one of the workers Ayjia. She must have terrible anger issues, she was so rude and told us off because she made our order wrong.
Service: 1
Jake Gurd
check bag before you leave they donât listen to what you want
This location is very organized, clean and efficient. The staff are very friendly and patient. I highly recommend this location especially if you want a quiet meal. I've come at 10 am and 3 pm on weekdays and usually I'm the only customer.
Atmosphere: 5
Food: 5
Service: 5
One word: Tendys đ
Atmosphere: 5
Food: 5
Service: 5
Iâve been dashing the past three nights, and each time Iâve had to go into the lobby. Tonight, during a snowstorm, I went inside again. The door was unlocked, so I pulled around through the drive, gave the order details, and pulled up to the window.
There was a car in front of me that sat there for about five to ten minutes. Once they left, I pulled up. The employee poked her head out and told me to pull forward because the chicken nuggets would take about five minutes. I pointed out that I had just waited behind the previous car, and they werenât asked to move. She said, âWell, thatâs the difference between one minute and five minutes.â
Honestly, that made no sense. Nuggets donât take that long, and it felt unfair that I was treated differently.
Atmosphere: 1
Service: 1
Freezing in the dining room. It was warmer outside where it was 42 F. Totally ridiculous and unnecessary. The chicken nuggets are the size of quarters. Only good thing was the variety of seating to choose from and the view outside of the large picture window.
Atmosphere: 2
Food: 3
Service: 3
Iâm uncertain as to what it says for the youth of the area that the drive-thru staff wonât take a joint as a tip late on a Friday night, but I know itâs not anything good.
Food was great, though. Hot fries. Atmosphere threw the vibe off.
Atmosphere: 1
Food: 5
Service: 5
They will never have your order ready in time and you will always have to wait exponentially longer than you anticipated, it's as if that's their goal, it's almost impressive because it happens every time I make an order.
Atmosphere: 1
Service: 1
Non communicative, forgot several things, rude
I normally get a frosty here then and there. I grew up with different Wendyâs at my town - one I even used to work at - but this place is nothing like it.
GV students should be warned that the night time staff are randomly rude and inconsiderate towards their guests. I go on late-night bike rides, and there was no lobby closed sign on the door. As another worker was taking my order, I was suddenly confronted to leave by another staff member, who was very direct (to the point of coming off as a little aggressive and pushy). I havenât even said anything yet, and her sudden confrontation left me a little confused. I then apologized and asked if I could go through the drive thru on my bike, and they denied me service for âsafetyâ even though I have been able to bike to my hometownâs Wendyâs and be served after hours in their drive through with no issue. I donât own a car, and I didnât even know of any type of policy when I worked at my Wendyâs. I wasnât able to have wendyâs that night, even though I believe they couldâve easily served me if they wanted imo. I have no hard feelings, but this was my very first negative encounter with a restaurant worker, and it left me very confused on whether it was me that did something wrong or if they were busy/overworked that day.
After reading the reviews, Iâm sure it wasnât me and itâs more on the staff. Also, my friends have had similar negative experiences. Itâs clear this establishment may be ruining Wendyâs reputation, and itâs disappointing to see that having worked at Wendyâs before at a different place. My friends said that itâs this place in particular that gets the bad rep around campus, and I can see why. I sincerely hope it gets better this year.
Atmosphere: 1
Food: 1
Service: 1
Horrible location! Customer service is terrible. Asked me to wait for fries to get done which I had no issue with until almost 10 min later all while the frostyâs they had already given me sat there melting-asked to have frostyâs replaced and girl felt bottom and said âit still felt fine to herâ. She did eventually replace it but it looked exactly the same so who knows if it was a new one or not but her attitude about it was terrible especially after I had waited for fries. Correct thing would have been to bring everything out when fries were done not let frostyâs sit there that long. I will say girl at window was nice.
Atmosphere: 1
Food: 1
Service: 1
Super friendly and helpful staff!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Only fast food restaurant that doesnât mess up your order. 10/10.
Atmosphere: 5
Food: 5
Service: 5
Weâve had great experiences lately here in Allendale! Just today we waited a few mins for our food and when the guy brought our food out to the car he apologized for the wait and I was like âwhat wait?!?â
The manager is amazing, he always has great conversation and gets us our food fast and is very friendly!
Atmosphere: 5
Food: 5
Service: 5
Soooooo slowwwww and they still got my order wrong
Scary interaction with one of the workers Ayjia. She must have terrible anger issues, she was so rude and told us off because she made our order wrong.
Service: 1
check bag before you leave they donât listen to what you want
Service: 1
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